We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (963)
Filter reviews
963 results
Traveler rating
724
176
41
16
6
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
724
176
41
16
6
Show reviews that mention
All reviews lake geneva la table funicular railway outdoor pool lac leman view over the lake breakfast and dinner wonderful hotel spa switzerland summer
Selected filters
Filter
Updating list...
42 - 47 of 963 reviews
Reviewed August 12, 2016

Beautiful hotel, magnificent rooms, we had the suite with view on the lake. 2 bad experiences where they charged us more than what was on the pricelist and then explained it was an error on the pricelist, gave us a bitter taste afterwards. Quality of restaurant "the table " is not in line with magnificent atmosphere of the hotel. Personnel very nice, maybe bit too nice. It isn t natural anymore.

Date of stay: August 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Kevin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2016

Beautiful hotel. Beautiful place. Quiet. Kids welcome. Nice staff. But nobody to welcome us at the bibliotheque restaurant. Nobody at breakfast. Poor food at both restaurants.
very junior staff and unexperienced. No management. Where is the boss ?

Date of stay: August 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 0dimitrir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evianresort, General Manager at Hotel Ermitage - Evian Resort, responded to this reviewResponded August 26, 2016

Dear Sir,

Please allow us to express our sincerest apologies for your stay you found unsatisfied.

Rest assured that our highest priority is quality and efficiency of our service, and we put in all that is necessary to ensure that such situation does not reoccur again.

The hotel image depends on our attention and response to the needs of our customers, as well as the communication required to achieve it.

I regret not having been able to welcome you to share with you and please invite you to do on your next trip.

Thank you for your comments and we hope it will not change the image you kept of your stay at Evian, we hope, is both pleasant and relaxing.

Sincerely yours,

Carole Aversenq
General Manager | Hôtel Ermitage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2016

We spent a 3 days at the Hotel Ermitage and the service and experience was wonderful. The staff are professional and pleasant and you feel like in a bubble with everything made easy for you. Whether it is the accomodation, restaurants, pool, spa, kids club, sports facilities.....you feel looked after and having the perfect, smooth holiday. The hotel surrounding/park is safe and also offers a wonderful experience and freedom to children as well.
Can't wait to go back next summer (if not before..)!!

Date of stay: July 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Carol R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2016

wonderful hotel with all required facilities. good food very comfortable bedroom.beautiful
gardens very well kept. staff are very friendly.wonderful shuttle service. an ideal hotel
to relax and be active

Room tip: need drawers in bedroom. shower at outdoor pool and toilet
Date of stay: July 2016
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Cleanliness
Review collected in partnership with this hotel
Thank Louis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2016

Short stay in a beautiful hotel with great teams. Breakfast is excellent and the team is always ready to help us when needed. The room is clean. Just a problem with the internet connection which was fixed by the reception. Not crowded at the swimming pool and staff was really kind. From the reservation to the end of the stay, I would recommand the hotel Ermitage.

Date of stay: July 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 877arnaudl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews