Got back from the Chalet Hotel Crystal 2000 yesterday and will be rebooking for next year today. 4th- time with Esprit and although I don't disagree with some of the criticisms about the accommodation that is NOT what makes the Esprit experience so sensational. Our kids are their VIPs and if they are having a great holiday in capable and very fun hands what more do you need? Glad that Esprit do listen to criticisms and act on it - all our beds had fantastic mattresses and new duvets and pillows - we have never slept so well! Location amazing - three steps to the slopes and you're off. Special thanks go to Bea and Shona who looked after my daughter and I every morning when we were the first to arrive for breakfast and they were still setting up. Also great team behind the bar - Mat and Harry - couldn't do enough to help and can even advise on the best slopes to take the kids. Sorry if I have missed anyone else out - the whole team were brilliant. We may see some of you next year when we return.
Finally if you are booking this holiday for luxury 5 star accommodation then don't. But if you have children and want the BEST SKI holiday EVER - you had better get booking very soon!
Thanks to Esprit
The Hill family