Terrible staff, tatty accommodation, poor customer service, below par holiday package from Ski Total and Iglu Ski. Staff are young and inexperienced, appeared to be drunk on duty on more than one occasion, no local knowledge, more interested in what time they would finish work. Chalet more like a hostel, we are used to cheap and cheerful but this is just cheap and nasty. Loud bar below chalet, very loud until early hours. Great skiing ruined by shoddy chalet and very unprofessional staff. Iglu Ski won't respond to letters, will be taking my complaint to ABTA and further....
- Official Description (provided by the hotel):
- Situated in the very centre of Courchevel 1650, with the main gondola just across the street and convenient for all the resort’s amenities, the Cascades has been extensively refurbished over recent seasons, and this winter sees the addition of a brand new lounge on the top floor, together with five new valley-facing bedrooms. ... more less
- Also Known As:
- Cascades Hotel Courchevel