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Chamonix Lodge
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Reviews (95)
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All reviewshot tub and saunashared kitchenfree teabudget accommodationmont blancmammothhosteltubsslopes
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62 - 67 of 95 reviews
Reviewed February 18, 2013

We stayed in this chalet over new year on a group skiing holiday. I'm disappointed to see some of the negative reviews as we couldn't have asked for more from the staff at this chalet. The chalet itself is amazing, and decorated to a high standard.

our room was pretty small but it didn't matter due to the large living area.

The staff did anything they could to help us, including extra pick ups from the slopes out of their allotted times on a couple of occasions.

The food was always good, not gourmet but had nothing to complain about. The staff were so friendly and accommodating with home made cake when we returned every day.

The hot tub and sauna were fab and we used them every day.

The rooms were not cleaned every day but it was kept tidy and it was cleaned enough times during our weeks stay.

I would not hesitate to return to this chalet and we are already discussing returning for a summer holiday.

This place is excellent value for money and you cannot expect 5 star luxury for what you pay for but to be honest it's not far off!

  • Stayed: December 2012
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1  Thank Ktlu84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2013

We stayed at Chalet Mammoth and frankly the experience bares no resembles to the description advertised. The "freshly prepared gourmet food" consists of a breakfast of bread and jam. No continental breakfast as expected. Afternoon tea is a cake wrapped in silver foil which you have to find on one of the tables. Evening meal, cold potatoes, over-cooked meat and fish again cold, burnt vegetables, moldy fruit salad from a tin.Our bedrooms and living areas were not cleaned or Hoovered all the time we were there and we had to ask them to empty the overflowing bins in the kitchen. The Chalet staff were too busy sometimes to take or collect us from the ski resorts as they were Boarding or at a Party! It was our holiday not theirs. We have given the Company the opportunity to address our complaints but they have chosen to just take our money and move on. If you are thinking of using this chalet beware they will take your money and give no value or service. Customer satisfaction is non existent.

Room Tip: I would suggest finding a Chalet closer to the center of the town as it is a good walk from the center especially in Ski Boots. Buses don't run very often.
  • Stayed: January 2013, traveled with friends
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1  Thank Buntybarnstormer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2013

We stayed at Chalet Mammoth in Chamonix and were very unhappy with the service of the company, Montain Highs. We were very disappointed with the accomodation, catering and company as a whole.
The food was incredibly low standard. No cleaning was done during our stay. There were heating and lighting problems. There were very many issues we could list that we had complaints about but the company addressed them in a very poor and unproffessional manor, by lying their way out of them.
We would like to voice our disappointment with our holiday booked with Montain Highs and we would definately NOT recommend this company to book your holiday with.

  • Stayed: January 2013, traveled with friends
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3  Thank Josiesch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2013

Me and my wife stayed here for a family wedding. The family hired all 3 chalets out and I must say the other 2 didn't seem so bad. We stayed in Christol in room 8 and I must say it was the pits. The bathroom was tiny, there were more flies around than a landfill site. The window in the room was the the smallest i've ever seen. Now the kitchen, don't even get me started on that it was like being in a pub kitchen. If i'm honest it took some of the shine of our stay in Chamonix. Ignore the website it has some clever photography and they don't show you the bad places which if i'm honest is most places. It doesn't get any better outside, dogs wandering around the grounds, the decking was dangerously loose. What tops it all off is they had complete strangers staying in the basement of the Chalet. There's plenty of high quality accommodation in Chamonix so my advice is give this place a wide birth.

  • Stayed: August 2012, traveled with family
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1  Thank quigley78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2012

I organised a trip for about 15 people to Chalet Mammoth, part of the Mountain Highs company. It was easy to make contact with the owner, and we were able to make "stage payments" and add people on after the original booking was made.
Airport transfers were included and we were picked up, hassle-free, at Geneva airport. The chalet was warm and inviting when we arrived - up a laneway about a mile out of Chamonix Sud.
The chalet staff were incredibly friendly and served up fabulous food. The rooms were nicely decorated (if small) and the majority had en suite bedrooms. There was a large hot tub and sauna in the back garden (keep clean if you want to avoid the charges for cleaning!). We were bussed to the slopes every day (a necessity if you are in Chamonix) and picked up at a time of our choosing which was very handy. Overall, great experience and I would return.

  • Stayed: February 2012, traveled with friends
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2  Thank Rois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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