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“Couldn't have been better - we were totally spoilt!”
Review of Chamonix Lodge

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Chamonix Lodge
Reviewed February 18, 2013

We kept thinking this chalet experience was too good to be true after booking but on arrival we soon learnt it wasn't - it was everything it claimed to be and provided a fantastic week for all of us.

The process before we left was impressibly efficient with emails promptly answered and an online booking system that each member of our group could use individually. It was easy to discuss queries to aid selection of the right options for us. Having provided all our weights and measures our skis and boots were waiting on arrival. The guys who helped with fitting had some great advice and the kit was quality. The chalet guys were really helpful when one member out of 15 needed to change her boots.

The staff couldn't have been more helpful or friendly during our stay and the chalet was newly refurbished and exceeded expectation. It was clean throughout and the price for the chalet plus airport transfers and a hot tub and sauna as well as wine with dinner is fantastic.

We took advantage of the offer to ski guide in Courmayeur. The chalet guys transported us all through the tunnel and guided us around the ski area to help us make best use of our one opportunity to go there on our ski pass.

The food was great each day: bread and cereals in the morning with something extra on all but staff day off, cake waiting on return and 3 courses each evening.

The transfers worked well each day. There are set times when the staff will drop you to and from the slopes because they have work to do during the day but they were always reasonably flexible, on time and were happy for some changes (within reason) to be arranged over the phone during the day if needed. On the one day off the staff have in the week we had to rely on the public bus which was busy and ran on 'French time', but it was only one day out of 6 and again wasn't really a lasting memory. There is a bus stop a short walk from the chalet which connected to the main bus lines but in the evening half the group walked it as there was a long connection wait but it didn't feel that it took too long even with skis and wearing ski boots.

Overall you will have the best experience possible without paying an extortionate amount. In some respects there are some minor things that enable the costs to be kept down but we're talking about own brand instead of main brand. I wouldn't hesitate to recommend and if you go - have a great trip!

  • Stayed: December 2012, traveled with friends
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1  Thank TheBee14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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59 - 65 of 91 reviews

Reviewed February 18, 2013

We stayed in this chalet over new year on a group skiing holiday. I'm disappointed to see some of the negative reviews as we couldn't have asked for more from the staff at this chalet. The chalet itself is amazing, and decorated to a high standard.

our room was pretty small but it didn't matter due to the large living area.

The staff did anything they could to help us, including extra pick ups from the slopes out of their allotted times on a couple of occasions.

The food was always good, not gourmet but had nothing to complain about. The staff were so friendly and accommodating with home made cake when we returned every day.

The hot tub and sauna were fab and we used them every day.

The rooms were not cleaned every day but it was kept tidy and it was cleaned enough times during our weeks stay.

I would not hesitate to return to this chalet and we are already discussing returning for a summer holiday.

This place is excellent value for money and you cannot expect 5 star luxury for what you pay for but to be honest it's not far off!

  • Stayed: December 2012
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1  Thank Ktlu84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2013

We stayed at Chalet Mammoth and frankly the experience bares no resembles to the description advertised. The "freshly prepared gourmet food" consists of a breakfast of bread and jam. No continental breakfast as expected. Afternoon tea is a cake wrapped in silver foil which you have to find on one of the tables. Evening meal, cold potatoes, over-cooked meat and fish again cold, burnt vegetables, moldy fruit salad from a tin.Our bedrooms and living areas were not cleaned or Hoovered all the time we were there and we had to ask them to empty the overflowing bins in the kitchen. The Chalet staff were too busy sometimes to take or collect us from the ski resorts as they were Boarding or at a Party! It was our holiday not theirs. We have given the Company the opportunity to address our complaints but they have chosen to just take our money and move on. If you are thinking of using this chalet beware they will take your money and give no value or service. Customer satisfaction is non existent.

Room Tip: I would suggest finding a Chalet closer to the center of the town as it is a good walk from the cent...
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  • Stayed: January 2013, traveled with friends
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1  Thank Buntybarnstormer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2013

We stayed at Chalet Mammoth in Chamonix and were very unhappy with the service of the company, Montain Highs. We were very disappointed with the accomodation, catering and company as a whole.
The food was incredibly low standard. No cleaning was done during our stay. There were heating and lighting problems. There were very many issues we could list that we had complaints about but the company addressed them in a very poor and unproffessional manor, by lying their way out of them.
We would like to voice our disappointment with our holiday booked with Montain Highs and we would definately NOT recommend this company to book your holiday with.

  • Stayed: January 2013, traveled with friends
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3  Thank Josiesch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2013

Me and my wife stayed here for a family wedding. The family hired all 3 chalets out and I must say the other 2 didn't seem so bad. We stayed in Christol in room 8 and I must say it was the pits. The bathroom was tiny, there were more flies around than a landfill site. The window in the room was the the smallest i've ever seen. Now the kitchen, don't even get me started on that it was like being in a pub kitchen. If i'm honest it took some of the shine of our stay in Chamonix. Ignore the website it has some clever photography and they don't show you the bad places which if i'm honest is most places. It doesn't get any better outside, dogs wandering around the grounds, the decking was dangerously loose. What tops it all off is they had complete strangers staying in the basement of the Chalet. There's plenty of high quality accommodation in Chamonix so my advice is give this place a wide birth.

  • Stayed: August 2012, traveled with family
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1  Thank quigley78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2012

I organised a trip for about 15 people to Chalet Mammoth, part of the Mountain Highs company. It was easy to make contact with the owner, and we were able to make "stage payments" and add people on after the original booking was made.
Airport transfers were included and we were picked up, hassle-free, at Geneva airport. The chalet was warm and inviting when we arrived - up a laneway about a mile out of Chamonix Sud.
The chalet staff were incredibly friendly and served up fabulous food. The rooms were nicely decorated (if small) and the majority had en suite bedrooms. There was a large hot tub and sauna in the back garden (keep clean if you want to avoid the charges for cleaning!). We were bussed to the slopes every day (a necessity if you are in Chamonix) and picked up at a time of our choosing which was very handy. Overall, great experience and I would return.

  • Stayed: February 2012, traveled with friends
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2  Thank Rois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile
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Stayed: December 2017, traveled as a couple
1  Thank Mohini D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chamonix Lodge

Address: 92 Chemin de la Chna, 74400, Chamonix, France (Formerly Mountain Highs Chalet Christol)
Location: France > Auvergne-Rhone-Alpes > Haute-Savoie > Chamonix
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa
Hotel Style:
Ranked #29 of 73 Specialty Lodging in Chamonix
Price Range: $66 - $129 (Based on Average Rates for a Standard Room)
Number of rooms: 9
Official Description (provided by the hotel):
Our goal at Chamonix Lodge is to provide you with modern, great value hostel style accommodation and holidays in the wonderful mountain town of Chamonix. Chamonix Lodge operates hostel style accommodation on a bed and breakfast basis and we can offer you a fully equipped kitchen to use at other meal times. We have three separate living areas for you to relax in and most of our bedrooms are en-suite; we have many configurations in rooming type to suit your needs. From our large garden you can access the hot tub and sauna (all year round), and more specifically in the summer time you can make use of our relaxing hammocks, decking area, slackline, and barbecue area after a great day in the Chamonix mountains. Our hostel is owned and operated by mountain lovers! Whether you are here to take part in the numerous winter and summer outdoor activities or just for sightseeing, we want you to feel the love that we have for the amazing town of Chamonix and the stunning mountains that surround us. Chamonix Lodge is located a short distance from the centre of Chamonix, with a bus stop at the end of our road for those who don’t want to walk. ... more   less 
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