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“Good Value for Central Chamonix”

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Langley Hotel Gustavia
Ranked #57 of 73 Hotels in Chamonix
Reviewed March 21, 2013

Hotel is very central, very popular apres ski bar downstairs. We got a very good room rate. The room was small( attic room), but it was perfect for a short ski trip. The room was clean, very warm and had very comfortable beds. This hotel is near the railway station and close to many bars and restaurants, I would go back.

Room Tip: Higher floors are quieter, but be aware that 4th floor/attic rooms are small
  • Stayed: March 2013, traveled with friends
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Thank agtaisteal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 20, 2013

We are still here 20th March 2013.

We specifically booked a double room with a bath only to be given a twin with a shower. The room they gave us was above the kitchen flue. When asked about this they gave us another room but no bath. We were then given a room in the 'attic' it had a bath but a massive beam that we both kept hitting. VERY POOR.

This was a twin room and we were promised by 'Estelle' on reception that we would be given a double mattress the next day. This was NOT done. When we complained the house keeper came and put a double sheet over the two twin mattress's. VERY POOR.

We complained to 'Estelle' who then told us there were no double beds here and this is how they did it. VERY POOR.

There was no window but it did have a velox window in the ceiling.

We were given incorrect information by reception staff 'Sara' and then 'Estelle' with regards to bus information to the point we got on the right bus going in the wrong direction and thus missed our first ski lesson.

The maids came and 'cleaned' the room. They replaced the towels. NEVER replenished the complimentary bathroom toiletries. They NEVER made the bed. VERY POOR.

When we enquired about the toiletries we were told you only get one upon arrival. VERY POOR.

The breakfast is a good selection. If only they bothered to replenish the items. The hot milk is warm and the porridge is like cement. The bacon greasy and no consistency on its presentation. The scrambled eggs taste of chalk.

When we ask for the food to be replenished they either did not bother or scoured at us.

All the young staff look miserable unless your drinking or drunk.

The reception area toilet has not been cleaned for 2 days. Both hand paper towels and toilet paper has ran out. I told 'Estelle' she said she would have a look. But she is too busy on the PC.

Do not use their ski equipment locker as it is in a back alley and we found it was usually left open.

All the staff look far too young with faces like thunder. It seems too much of a chore to them to help you.

I hope the next few days improve but i am not optimistic.

If you want to stay in a doss house full of miserable teenagers this is your place but we will not be coming back here.

  • Stayed: March 2013
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Thank fmsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2013 via mobile

Very friendly staff, lots of loud music and lots of drinks to be had, rooms are very well set out and very clean and warm. views of the mountains are fantasic very close to the town with manys bars and restuants near by and of course the skiing is very good too, will be back soon

  • Stayed: February 2013
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Thank Dazworrall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2013

The hotel was very basic, but it suited our needs for a short trip,.The room is not very spacious, ours was by no means the size represented in the hotel pictures, but it was comfortable and very clean. The bed, however, was amazingly comfortable and very very large. The bathroom was actually a wet room (no separate shower and no bath) but the water pressure made it up for it.

As we had read tripadvisor reviews, we requested a quieter room far away from the bar and we really did not have any issues with the noise unless we opened the windows, which was necessary as the heating in the hotel was a bit suffocating. Regardless, the music seemed to die down by 10, so even with the windows open it wasn't a problem for us.

Keep in mind the hotel is not very close to the Brevent lift, so you have to either take a little bus and connect to another bus, walk 15 minutes to the bus stop, or walk up a VERY steep hill, to get the lift.

Overall, it was good value and we'd consider returning.

Room Tip: If you care about the noise, definitely request a room at the back of the hotel. Also, our room didn...
  • Stayed: February 2013, traveled as a couple
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Thank FiorePebbly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2013

A short skiing trip with friends required a certain type of accommodation. Key was proximity to the apres ski (big tick - it is right underneath you) and a quiet night's sleep (rather surprisingly, also tick) and ease of access to the slopes (well, it is Chamonix so nothing can deliver that one!)

The staff were exceptionally helpful - even managed to put in an extra bed in our room the day before to accommodate an extra friend) - and the beds were comfortable. Room was fairly small, even without the extra bed, but the bathroom was clean. Breakfast was extra, but a decent and varied buffet.

The reception looks good and modern, upstairs is fairly faded, but it is clean and friendly so I would happily stay here again. I've stayed in better, sure, but boy I've stayed in worse!

  • Stayed: January 2013, traveled with friends
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Thank j0hnnyhc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2013

The Hotel was dirty and had a smell about it in the reception area, I was on the 4th floor and assumed that the smell would not be in the room. I was very wrong. The smell was throughout the hotel. I had room 411 on the fourth floor. It was very cramped, had dirty walls, a velux window in the ceiling that had leaked and had been patched up to make a repair and it was a very shabby job. In the morning when I woke up, the velux window was dripping onto my bed.
There is a bar downstairs that encourages under age drinking. There were young people drinking beer out of jugs in the reception area. Shouting of bad language and music that was banging a beat until 1.00 am every morning. On the 4th floor it was making the door vibrate it was so loud.
My recommendation is....DO NOT STAY AT THIS HOTEL.
I spoke to the young lady on reception, and all she said was sorry. Nothing else. She did not care. The hotel is run by inexperienced kids with no understanding of the running of a hotel.

My review is zero out of ten.

Stayed: February 2013, traveled solo
Thank Peter E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2013

Me and my boyfriend stayed at this pleasent and friendly hotel , there was a variety of foods at breakfast which were very nice . the seated area out side the hotel was situated so you could enjoy a cold beer and take in culture, with pubs around you which had live entertainment and cheap beer we would recomend this hotel to all tourers .

  • Stayed: September 2012, traveled as a couple
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Thank eric w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Langley Hotel Gustavia

Address: 272 avenue Michel Croz, 74400, Chamonix, France
Location: France > Auvergne-Rhone-Alpes > Haute-Savoie > Chamonix
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #57 of 73 Hotels in Chamonix
Price Range: $81 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Langley Hotel Gustavia 3*
Number of rooms: 51
Official Description (provided by the hotel):
Langley Hotel Gustavia is located in the heart of Chamonix just in front of the train station at the foot of Mont-Blanc. This hotel has a sporty atmosphere with a restaurant and bar very famous for its Apres-ski! ... more   less 
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Also Known As:
Gustavia Hotel Chamonix

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