Spent a week here. Room was a suite. Booked 3 months in advance. Got 1st floor of 6 as we arrived late. Was to have been met in Geneva upon arrival - no show by the hotel - upon arrival front desk advised they had no such notice but we had email saying otherwise, no apology or acknowledgement offered. Bed was other than comfortable. Plenty of blankets and pillows. Large wine stain mark on the worn out wall-to-wall carpet. Living room had 2 single beds put together at the head to form a couch and stools for chairs. Deck was decent. Bathroom was decent, no face clothes. Room lighting was dim. Power converters did not work for all our electronics (ie. toothbrush and laptop). WIFI internet available in lobby only. Meal plan was nice but after a few days of same breakfast found just went out. Dinners were ok, a fish option daily with 1 other protein as an alternative. Drinks with dinner (pop, milk, etc) were extra cost. requested taxi be booked for following morning when time to leave, no show. Requested a replacement taxi when scheduled taxi no showed as had a connection to train to make, replacement taxi a no show. My wife and I had to drag our luggage through the snow and walked to make the train. Found the chamber maids and restaurant staff trying to do their best (main language is FRENCH) while front desk staff were less than helpful. We had to arrange our own transport from Geneva after waiting for 5 hours following an 11 hour journey. On one evening the lobby leased for an art show, unfortunately my wife was in the lounge (off the lobby) and felt pushed out of the area by art patrons looking all around her space, despite having paid for a drink and enjoying some reading time by the fireplace. Hot tub in spa was cold one day, luke warm the next. Steam room was decent. I would not stay in this hotel again.
- Official Description (provided by the hotel):
- The Alpina Hotel has a contemporary architecture where we provide a maximum number of services within the hotel: a large lounge bar with a chimney with art exhibitions, billiards and a Decleor Spa Among the 137 spacious and comfortable rooms, you have the choice of a room facing either: the rugged, steep slopes of the Brevent or the snow-covered slopes of Mont-Blanc, which you can admire directly from your balcony. Le Vista Restaurant welcomes you for breakfast, lunch or Dinner on the 7th floor of the hotel: Enjoy the valley best panoramic view from the city center! ... more less
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- Also Known As:
- Alpina Hotel Chamonix
- Hotel Alpina Chamonix