Well, it probably didnt help that we had been to Le Bistro du Rhone the previous night where the food and service was wonderful. Also, the reviews were really hit and miss on this one but more were in favor so I decided to book for my group. I should add we are all "foodies" from Sweden, USA, Peru and South Africa. I live in France now and I made the bookings. We were first turned off by the outside seating (I had requested inside so I am not sure how we ended up outside... I did add one more to our party a few days before so maybe that was the reason). Outside seating is not so nice as the lighting is BRIGHT and horrendous. The service was not good at all. Let's just say the starter arrived BEFORE we had ordered wine or even had water. Really? That said, everyone was very pleased with their starters. I had the pumpkin soup with shrimp and honestly I wish I had just had a great big bowl of that for my main as well... it was so yummy. Unfortunately the main courses were a big disappointment for all. I had ordered a mixture of meats (maybe 2 different roasted red meats?) and it was over cooked and dry, dry, dry. Honestly, the impression that we got was that the food must be preplated for quite some time and then sat under a heat lamp to keep warm. We didnt even finish our main course. The night before we were licking our plates at Le Bistro du Rhone. Desserts were good but at this point in the evening it was too late for Il Etait Une Fois to redeem itself. Big disappointment. Will not recommend, will not return. I give average rating (and not lower) because I do honestly believe there is talent in the kitchen (as starters and desserts were good) BUT the service and mains not up to par... I dont believe this is an "off night" as this is something other reviewers seemed to talk about. as well. They need to raise their standards a bit higher otherwise they will just become a tourist trap type restaurant with substandard food at the end of the day.
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