Staying here is such an experience. We've no idea what we booked is not the hotel but the service apartment! The day we arrived Annecy was freezing and raining. We got of the train around 2 PM then decided to walk to the hotel. It's located on Rue Jean-Jacques Rousseau, which is not difficult to fine, not even for the hotel itself if...you've known it's not the hotel but the apartment.
We've walked along Rue Jean-Jacques Rousseau several times, to find the hotel. Finally, we've seen #19 but still couldn't believe it's the right place so we kept walking then we've seen the small sign on the door of #18 - Un Lieu Unique, eventually.
Unlike what we've seen in the room, the entrance is totally different. The gate is old wooden style, a bit scary, while the room decoration is cozy & modern. With several attempts, we finally got the gate open then we have walked through smelly, scary dark corridor to 1st level and found nothing but another 3 dark doors and the safety box.
Now we felt pretty sure we're in the right place since we've seen the brochure of the hotel, the one we've booked and a bunch of travel info leaflet. Still, we've no idea how to get into the room but quite sure we need some kinds of code to open the safety box and get the key so...it's time to call them.
5 minutes after the called, they sent a security code to us via SMS, unfortunately, they sent us the wrong one and the security box is locked after third attempts so we have to wait another 10 mins for the box to be reset then try the new code then, finally got the key!!
So it took us almost an hour to get into the room. However, the room is so pretty & cozy, exactly like we've seen in the website! Also, smell very nice and warm. They provide everything we'd need, wifi password, nespresso machine, kitchenware, microwave, flat screen TV, fur blanket. The bed is warm & cozy. The bathroom is so cute, shower + rain shower in a wooden bath tub. The water is hot with strong pressure. It felt so good taking a hot shower after been through the rain, freezing weather.
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