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“Lovely room and fantastic food.”

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Le Mas Des Carassins Hotel
Certificate of Excellence
Hemel Hempstead, UK
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Lovely room and fantastic food.”
Reviewed November 7, 2011

A couple of weeks ago I drove to the South of France 2 days ahead of my family and 2 friends, so that we could use my car for our week's holiday. The first night I stayed in a Novotel at Marseille that was overpriced and underquality for the price. This prompted me to look for somewhere else for the second night.

A look on Expedia turned up the Mas Des Carassins and a look at the reviews made me think that, for the price they were asking, it was a good deal. I wasn't disappointed, in fact I was delighted.

The room was well appointed, with a small hallway leading to the bedroom, bathroom and separate toilet. I was still pretty exhausted after my long drive down from near London, so I spent the afternoon lounging in the room, enjoying the sunshine streaming in through the window.

The evening meal was superb. They serve a fixed price set menu that is incredibly good value. Each course was of a very high standard that was definitely in excess of the €31 it cost.

I was so impressed with the meal that, on the evening I returned my family and friends to the airport, we went as a group and dined there again. The food was at the same very high standard, including a child's menu that, rather than serving up nuggets et frites, was a reflection of the meal that the adults were eating.

I will definitely stay and eat at the Mas Des Carassins again in the near future.

  • Stayed October 2011, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Shizzling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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581 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (52)
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English first
New York City, New York
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 6, 2011

We loved staying here. The grounds are beautiful, fountains everywhere and well landscaped. Geographically, the hotel is about an hour from Gordes, Baux, Roussillon, Isle-sur-la-sorgue, etc. Our room was on the ground floor of a building a short distance from the main building, which has the dining room. It is relatively new. I suggest staying on an upper floor if staying in this building because the views will be much nicer. The real calling card of Mas des Carassins are the dinners they serve. It's a four-course meal and it is excellent. Perfectly prepared and the presentation is memorable. I'm not a foodie in general but I became one while I was there. The service is excellent, too. Kudos to the chef and to the waitpeople, who obviously take great pride in what they are doing! Breakfasts were more than adequate, with pastries, cereal and hot food.

Room Tip: Stay on an upper floor for the views.
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  • Stayed October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank MicheleF473
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 1, 2011

Le Mas Des Carassins is an excellent small hotel. We stayed there for nine days in September in an annexe suite with balcony which overlooked the gardens and was south facing. It was spacious and very clean. A very adequate buffet breakfast was served that could be taken into the beautiful gardens or eaten inside. We didn't find time to take an evening meal there but all tables were occupied every night so they must been good. The staff were very helpful when I sprained my ankle, suppling cream from their first aid kit and, although we hadn't booked an evening meal that night, assured us that the chef would be able to sort something out for us as I was unable to walk.
The Mas is an eleven minute stroll to the delightful old town of St. Remy.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank FussyEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlsbad, California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 31, 2011

We stayed for 4 nights and it is a perfect location for visiting Provence - we had a car. The grounds are exquisite. Our room was very comfortable - main house - and always cleaned well. The food was so good we ate there 3 of 4 nights. We corked, then left a third of a bottle of wine on our table one night. It appeared 2 nights later when we ate there again. Felt so spoiled and well cared for that we told Pierre and Michel that we were staying. We were serious - they laughed. Everyone so very helpful. Very thoughtful touches.
Linda and Joel [Berezny] Zuieback

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lberezny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yonkers,NY
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 24, 2011

I was expecting a wonderful stay at the Mas based on TA reviews. The grounds yes are quite beautiful with two pools and lovely flowers and trees. But our room was a major disappointment! When I travel, the room plays an important role in how I feel about the trip. Our room was in the main house - a dreary room, with no charm whatsoever. The corduroy bedspread was old and dirty. The room could have been a motel 6.The bathroom showed real signs of age and had no room for toiletries. I had emailed and requested a recently renovated room. I was told all the rooms were recently renovated. Really? Not in this century! We had dinner there twice and the food was just OK. The location just outside of St Remy was convenient and the town is charming. I wouldn't recommend this hotel to friends or care to return.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bcm21mk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pticot1, Propriétaire at Le Mas Des Carassins Hotel, responded to this review, October 25, 2011
What a surprise to read such a review
I have personnally welcome these guests who have reserved not directly with us but with a travel agent online
Welcome drink cold towels organisation of their 3 days stay in term of sightseing, help with luggages thank you to mention average service!!!!
the room concerned was Balandet with old charm of 19th century mas totally renewed of course as all our rooms
No mentioned any time during their stay about the room, if the room was sort of a problem we would have proposed an alternive solution
All our rooms are different and for all tastes
The bed cover brand new from 2010 from "blanc d'Ivoire" very famous deco shop in paris in bordeaux colour new trend in soft velvet material
Dirty they said!!! our bed cover are systematically controlled when new guets arrived and clean if necessary
Bathroom : one of our most lovely bathroom with old marble on walls, sink of belle epoque
inspiration and old stones walls to complete the atmosphere
Comparing this room to a motel 6 is a real stupidity !!!!
these guests certainly were not aware of the quality of the products they have around them
Diner
If the food was just ok, why these guests have diner here 2 times during their stay*
Moreover , they have compliment the chef on the first day!!!
The readers can take experience for all othe comments of the quality of the dishes served at le mas des carassins table d'Yvan restaurant
IN conclusion a review full of contradictions reported by these guests
who dont have at any time during their stay express a request
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, Tennessee
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 22, 2011

We stayed a week at the beautiful Le Mas Des Carassins and can easily say it is the perfect place to stay in Provence. The gardens have huge pots of blooming plants everywhere and the food in the restaurant is exquisite. Michael and Pierre have assembled a staff that are warm and friendly and that work very hard to ensure the comfort of their guests. St. Remy de Provence is centrally located which makes visitng the villages is Provence very easy. We are looking forward to a return visit very soon.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank AmeriGirlUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed October 22, 2011

We stayed for 4 nights and liked their 'deal' which was a rate including 2 dinners, so that one could also try local restaurants, Our room (in the main house) was very comfortable, good bathroom. Lovely gardens and tranquil setting. Excellent breakfast (although a bit slow clearing the tables for those arriving later). The two meals we had were both generally excellent,as well although I do find the fashion for trios, (the starters and desserts were presented as trios) rather twee and a bit pretentious and unnecessary, with not all parts of the trio equally successful. The staff were very pleasant and helpful. Having said all that, there was something about the place that did niggle me a bit, and it was difficult to identify.. Although the room had a well stocked mini bar there were also 2 baskets of other items (for sale) on the table, and a large screen TV in the room with dozens of TV channels (perhaps more what you would expect in a city hotel) - all things we did not want and felt detracted from the overall ambiance. It is perhaps rather strange to complain because too much is on offer, but nearly nearly all the guests seemed to be American, so perhaps it is catering for a particular clientele. Interestingly we got talking to another couple (American) from the hotel who happened to be in a restaurant in St Remy we went to one evening and they had had problems with their bathroom (in the annexe) which did not seem to be getting satisfactory attention.
We like St Remy very much, and it is also well worth visiting Glanum and St Paul de Mausole, both very near the hotel., We had an excellent light lunch at the eccentric hotel Gounod in St Remy's main square.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank milbyhols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pticot1, Propriétaire at Le Mas Des Carassins Hotel, responded to this review, October 25, 2011
Guests are really impredictible and for some of them you can offer the moon and they will still complains....human nature is like that
But for this review i have really lough at it!!!
first time a guests complains to the fact there was in fact too much confort in the room in this case precence of a mini bar and a TV lcd with internationnal channels!!!
I dont understand these remarks, the tv when you dont want to see it you dont switch on the power and for the mini bar which are always very discreet in the room if you dont want you dont open the door
The diners : the remark on our menu shows a real lack of " culinary experience " from these guests
One of our menu philosophy is to proposed for starter and dessert a "trilogy" who has made the great reputation of our cuisine

This consists in declining a product in 3 different ways which give a real creative to our cuisine
exampple sea scallops, tomatoes, zucchinis ,foie gras, the truffles ....
for the dessert same game always decline in cake fruit and ice cream

the rasperries, the peaches, the apricots, the vanilla, the chocolate, the figs .....
always following the season

We recommand next time these guests to choose standard hotel with no charm and basic retaurants..;;
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Mas Des Carassins Hotel

Property: Le Mas Des Carassins Hotel
Address: 1 Chemin Gaulois, 13210 Saint-Remy-de-Provence, France
Location: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Saint-Remy-de-Provence
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Saint-Remy-de-Provence
#2 Family Hotel in Saint-Remy-de-Provence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Le Mas Des Carassins Hotel 3*
Number of rooms: 14
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Also Known As:
Hotel Le Mas Des Carassins

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