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Sylvabelle Hotel
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Reviews (248)
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56 - 61 of 248 reviews
Reviewed July 27, 2011

It is typical budget French hotel with relaxed personnel. OK for couple of nights, not more. Recommended for backpackers.

Likes:
- Room was very French with 4 meters tall ancient glass windows. Impressive.
- Clean enough compared to similar hotels.
- Very friendly staff.

Dislikes:
- Room was very dark, regardless large window.
- Soundproof. Could here every person in hotel.
- Bathroom. Shower is so small, you can hardly stand in without touching walls.

  • Stayed: May 2011, traveled as a couple
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Thank StakaBoogie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2011

The location is not far from the center of Marseille, but about 5 minutes are in a bad district. Anyway, we enjoyed our stay a lot, most probably due to the friendliness and hospitality of the receptionist, that helped us a lot, had a nice conversation, and somehow I'd say we became friends in that only night. Would really recommend it.

  • Stayed: July 2011, traveled with friends
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1  Thank MiltIV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2011

We had booked three nights in this hotel and checked out after one! The room was dirty with big stains on the curtains, the window would not close fully making it very noisey at night. There were rips in the bed covers. The bathroom was digusting, dirty and smelly (the cleaner put a glass over the shower drain to help mask the smell. There was yellow stains on the basin and the towel rail was hanging off. There was such a large gap under the bedroom door that you could actually fit your foot under it. We were told all the rooms were the same, so we checked out. The manager should have no comment on this as we were told he was not there and that they couldnt get in touch with him. The worst of many hotels that we have ever stayed in. Pay the extra and go to a better one.

Room Tip: There isnt any good rooms, stay away!!
  • Stayed: April 2011, traveled as a couple
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2  Thank TWEEDY5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerMarseille, Responsable relations publiques at Sylvabelle Hotel, responded to this reviewResponded May 12, 2011

dear guests,
i would like to give my comments regarding this last review that appears totally unfair to me.
hotel sylvabelle is very good one star hotel in marseille with character,very cheap,clean,with a friendly outgoing staff,and also well located.
this is why - for example - the last 7 reviews posted on tripadvisor were good or very good.
however,if you are used a 3 or 4 stars hotel,it is definitly not the place to be.
so i guess it was just a hotel standard misunderstanding...
regards from sunny marseille today,summer is coming and the sea is getting warm:)
a.m

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2011

Great location, nice staff! Located in the city center and minutes from the Old Port. Clean and quiet rooms.

  • Stayed: February 2011, traveled as a couple
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Thank Yuliana_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2010

We were excepting so little because it was a one star and it was over expectation.
Service is very good and people at the frontdesk are all so friendly.
The only desagrement is we didn't have towels, so you have to bring yours. Considering it is a one star, we should have thought about it.

This hotel is perfect for a short stay.

  • Stayed: September 2010
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Thank Mk2name
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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