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“Good location, decent room”

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Adonis Marseille Vieux Port
Ranked #105 of 131 Hotels in Marseille
Reviewed August 27, 2012

We needed to run away from the Vertigo Hostel by the St Charles train station so we logged on booking.com the next morning, saw that Hotel du Palais was offering a room rate of €70 a night for the room as advertised on the site, and we got it. We were relieved to find an airconditioned room, ample space, clean beds, TV and minibar. Just a street off the metro station. Would not pay more than €85 for this hotel.

Stayed: August 2012, traveled as a couple
1  Thank VellaMalta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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29 - 35 of 185 reviews

Reviewed July 2, 2012

The hotel was 100 euro per night. It would have been ok if the room was not smelling so much. We couldn't open the windows during the night becaus the street is VERY noisy, therefore we had no choice than to accept that tge room was smelly. On the main door of the room the handle was missing and in the bathroom the ceiling was defect.

  • Stayed: June 2012
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1  Thank Claudiohon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2012

I needed a cheap-ish accommodation in the center of Marseille and choose this one because it is so convenient : inside the nice city center, near a metro station (2 stops from the train station) and not far at all from shops and harbor. So far perfect.
The staff were nice and helpful, but the room wasn't clean enough, just the floor had dust and hair.
Bed and bathroom were fine and it was late so didn't make a fuss.
When I mentioned it to the owner (I think she was), she said it wasn't their best bedroom (groundfloor overlooking at electrical stuff in the courtyard, seriously you don't want to open the window) but it should have been clean, so she apologised.

Nice thing though : bed was good and it was quiet. They said other rooms were nicer, so don't rull it out completely, just don't go in room # 2 on the ground floor.

Room Tip: Don't stay in Room 2 and maybe not in other rooms on the ground floor (1 to 3 I think)
  • Stayed: June 2012, traveled solo
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1  Thank Laure F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2011

The hotel is clean and basic, good value for money!
On the first night we stayed overlooking the street, the noise I think from a nearby bar was unbearable, went on until 5 am. The hotel staff moved us to the back of the hotel with no problem.
Rooms are small. Location is excellent, but because of that there are (noisy) tourists roaming around in the streets till early morning.

  • Stayed: October 2011, traveled on business
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1  Thank taxin83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2011

We had a booking for another hotel, the Montgrand and was offered a room here at the Palais instead. The lobby looked plain but OK. We got a superior double which consisted of a double bed and just a large open space in the other end of the room. No sofa, couch or anything to justify the extra space. The interior design looks homemade and cheesy. We could hear conversations of other customers through the wall. The bathroom sink looked sturdy and designer-ish but the overall impression of the room was that it was constructed by a non-professional. The Air-conditioner was not properly installed either and the damp was collected with a rug on the floor, uneffective cooling. The room was very hot and damp all the time. Not really clean bathroom. No shower curtain. Traffic outside is disturbing. Location of the hotel is good though. Just next to the Palais de Justice. When I saw the standard rates of the rooms on a wall plaque I laughed. Who would pay 130 Euro/night for this makeshift, crappy room?

  • Stayed: August 2011, traveled as a couple
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1  Thank hotelinspectorgadget
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2010

This hotel is just a couple of minutes walk from Vieux Port and the main shopping areas of Marseille. Although it doesn't have a carpark, there is an underground carpark on the same street a block closer to the port. Our room was nicely decorated, French but still quite contemporary in style. Our bed was unfortunately two singles zipped together and the pillows were below par - but not a bed bug in sight! The bathroom was tiny, but functional - though with no shower curtain we left it a bit wet. We booked this hotel online for an excellent discounted rate making it very good value. And yes Marseille is grotty and a bit scary at times... but that's what makes it so unique!

  • Stayed: December 2010, traveled as a couple
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1  Thank Leigh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2010

My wife and I stayed for three of the four nights we booked online through Hostel Bookers. The place seemed reasonable at first. The bathrooms were recently renovated and the staff was nice and helpful. Marseille is kind of a hole, but it's centrally located and a good launching point to other nearby locations by train.

After the first night, things started to go downhill. My wife noticed bites on her legs and shoulders. We figured it was probably mosquitoes, since it was July and Marseille is a pretty grungy city. We ended up spending the third night in St Rafael so we could spend two days there without having to travel back and forth on the train.

The fourth night, we came back to Hotel du Palais. As we were getting ready to go to bed, my wife noticed a bug on the wall. I captured it and we compared it to the picture of a bedbug on Wikipedia (we did have internet). It was an exact match! My wife's suspicions were confirmed, and she completely freaked out! She threw everything we had into the packs and suitcases and was out of the room in about 20 seconds flat. The lobby staff tried to convince us it was a cockroach, but we didn't believe it. It looked EXACTLY like the picture. We looked at lots of cockroach pictures and none were even close.

The receptionist was nice enough to let us use the hotel dryer to kill any bedbugs in our luggage, which took several hours (a laundry service handles most of their laundry so the hotel dryer is really small). After a few sleepless hours in the lobby and assurance from the morning manager that we would receive at least partial compensation for the four nights we paid, we walked to the train station at dawn and got the h*ll out of Dodge, er, Marseille.

Before we left, we got the name and email address of the hotel manager, a Mr. Pascal Bataille, who also manages a sister hotel, the Grand Hotel des Bains in Sanary-Sur-Mer. We emailed him several times but never received a response. I doubted we'd receive full refund but we expected at a minimum an apology and assurance that the hotel would deal with their infestation so other travellers wouldn't go through the same grief we did.

After receiving absolutely NO response for a month, we contacted American Express to see if they could follow up on our behalf. They contacted the hotel and were told the hotel would provide no compensation.

So, here I sit, wondering if there's a Health Department in Marseille that tracks this sort of thing. I'm not holding my breath. Marseille is the dirtiest, trashiest, most graffiti ridden city we've ever visited, outside of India. My advice: stay away from Marseille, and especially stay away from the Hotel du Palais.

  • Stayed: July 2010, traveled as a couple
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5  Thank chasam2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Adonis Marseille Vieux Port

Address: 26 rue Breteuil, 13006 Marseille, France (Formerly Hotel du Palais)
Phone Number:
Location: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Marseille > Palais-de-Justice
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
Ranked #105 of 131 Hotels in Marseille
Price Range: $82 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Adonis Marseille Vieux Port 3*
Number of rooms: 22
Official Description (provided by the hotel):
Located at 5-minute walking distance from the «Vieux Port » of Marseille, the Hotel du Palais is a privileged vacation retreat, offering a customized service in a quiet and friendly atmosphere.The hotel features original ambiance and decor, which will ensure you a peaceful, relaxing stay, and offers comfortable bedrooms.The Hotel du Palais, newly renovated, is located in the heart of the city of Marseille, two steps away from the «Vieux Port ».A charming hotel, ideally located, where you will find comfort and provencal decor. Our location is perfect for business or leisure, with shops and a public underground car park at 5 minutes away by foot.The hotel proposes 22 entirely renovated and fully equipped rooms with minibar, safety box, telephone, Satellite TV with Canal+ and free Wifi Internet connection. ... more   less 
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Also Known As:
Du Palais Hotel
Du Palais Marseille

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