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“Basic”

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Novotel Marseille Vieux Port
Ranked #27 of 131 Hotels in Marseille
London, United Kingdom
Level 6 Contributor
128 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Basic”
Reviewed October 9, 2013

I stayed here 2 nights last week, the check in wasnt express considering there was a large group of us attending which had been pre-arranged. The decor was tired and dated in the bedrooms. The Luxury 5* Sofitel was right next door so it's almost a case of this what you could have won. THe reception, lobby, bar and pool area is nice but the rest needs some attention. More geared up for business. Do not stay there if you are looking for a romantic break.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emily B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Budapest, Hungary
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 3, 2013

We've just stayed for a night, but it was a huge mistake. The room was dirty, the carpet was untouched since 1987. The restaurant & bar staff was incredible rude. You had to use the same cutlery for the starter and for the main course. (when you required a new one, they just simply refused it). You left the used cutlery on the plate they grabbed it and put it back. Never seen it before like this. Btw the dinner was inedible, so it turned out we not gonna need a new one.
Strange thing, the breakfast was great.
Hello Mr. Hotel Manager, if I were you, I would look around my hotel, find a new staff to the restaurant and buy some new carpets as a start.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ON2N95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 5 Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed September 17, 2013

I was swayed to book this chain hotel because it shares a pool with its swankier sister, the Sofitel. The pool was nice, but not great, and very close to a noisy road. The Novotel is very tired, dirty carpets, blocked sink and train station-like decoration. Bit depressing. It's in a great location in the old port - the breakfast terrace has a view over the port - but there are other hotels around. The staff were lovely, and the free Wi-Fi a plus.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kate-Adie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Varberg, Sweden
Level 6 Contributor
121 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
Reviewed September 9, 2013

nice, Clean, spacius rooms, nice and Clean swimming pool, effective and helpull staf talking English, very good breakfest to tell the trough excellent or France! near old Town and harbour and all restaurants, good value for money

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank janmar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandiego
Level 5 Contributor
61 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed September 3, 2013

Service was good . The location is excellent. They have parking or short train ride to center. The area is new development . The wireless is free and rooms are very big. The parking pass can be purchased at the hotel.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank safari035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Marseille Vieux Port

Property: Novotel Marseille Vieux Port
Address: 36 Blvd Charles Livon, 13007 Marseille, France
Phone Number:
Location: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Marseille
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Marseille
#15 Luxury Hotel in Marseille
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Marseille Vieux Port 4*
Number of rooms: 110
Official Description (provided by the hotel):
The 4-star Novotel Marseille Vieux Port hotel welcomes you in the heart of the Phocean city for a unique stay: with your family, visit the key sites such as the MUCEM, Palais du Pharo, Fort St. Jean and access the beaches in just minutes. While on business trips, benefit from free WIFI, our private car park and the views of the Old Port from our Novotel Cafe restaurant. The hotel also benefits from direct access to highways. ... more   less 
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Also Known As:
Novotel Marseille Vieux Port Hotel Marseille
Accor Marseille Vieux Port
Marseille Novotel

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