I booked this hotel expecting (very) basic but at least decent services. These expectations were not met even remotely. Services are basic, yes, but they are also very poorly executed. My room had a door which opened with difficulty and was very stuffy. The airconditioning produced more smell than heat relief and made a lot of noise. At the head-end of the bed a switch board to control the lights in the room had been installed, but the switch board itself had tiny lights which you could not turn off, making it impossible to have a dark room at night. The room was not cleaned very well, awful bathroom with black spots on the walls, no shampoo (you have to purchase that yourself from an automat in the entrance hall) and hardly any soap.
The hotel staff were reluctant to help (and not able to speak more than a few words of english) with most things, ranging from contacting my local office of my flight company for a last minute change, to explaining where we were on the city map (which I had to ask for), and other information (breakfast time, check out, taxi, etc). Breakfast was your standard small breakfast, nothing too bad but certainly nothing to write home about, just all adding to the frustration of having chosen this hotel. I was VERY happy to leave after two nights of hardly any sleep and next time in Marseille I am definetly NOT going to stay here again.
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