We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (550)
Filter reviews
550 results
Traveler rating
68
168
151
94
69
Traveler type
Time of year
LanguageAll languages
More languages
68
168
151
94
69
Show reviews that mention
All reviewsexcellent locationvieux portnoise insulationlocated hotelfish marketnice hotelhuge bathroomgreat cityclean bathroomthe air conditioningstayed here for one nightrestaurants and barslate at nightshort staybuffet breakfastglazingstops
Filter
Updating list...
117 - 122 of 550 reviews
Reviewed June 18, 2013

We booked room with Port View which is worth the extra, why stay on the waterfront if you can't see it. Reception staff friendly and helpful. Room was big as advertised, excellent bathroom and very clean. Should have stayed longer.

Room Tip: Book the Port View rooms
  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2013

Location is excellent, close to bars, restaurants and harbour?

The bedroom was poor, with marked walls, small beds, old furniture and one of the dirtiest bathrooms I have seen in a hotel for years. The housekeepers and managers should be ashamed of the mould on the ceiling and tiles. The towels were also old and not very luxurious.

  • Stayed: June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank foxmartin31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2013

We spent one night in this hotel on my first visist to Marseille. The location of the hotel is excellent, close to the Vieux Port Metro station. Although there is a lot going on right outside the hotel, our room was surprisingly quiet - but it did not face the harbour, but a side street. The room's size was ok, the bed was very good and the bathroom was clean.
We did not try the breakfast.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Marthe H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2013

First visit to Marseilles and booked a one night's stay at the Grand Tonic Hotel -it was so very disappointing. Room was advertised as "superior" however on arrival we were shown to a very small back room which was anything but "superior". Small, shabby, dark and dingy are the adjectives that spring to mind.
When we complained the receptionist said that had we wanted a better room we should have asked for a "privileged" room and not "superior" !.
Room was supposed to be suitable for disabled access - however the bathroom was so small I would be most surprised if you could manage to move a wheelchair around.
Hotel is situated at an excellent location at the Vieux port - but for the price they charged and the room/outlook we got - for me it was not value for money.
Breakfast was reasonable but staff seemed a bit over-worked.
Would definitely not stay in this hotel again.

Room Tip: At this hotel - Superior rooms actually mean basic - Privileged must mean slightly better ??
  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank aeolus-chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2013

We stayed at this hotel for four nights in April 2013. We paid for a superior room, but the room was extremely small and 'tired'. Finish on furniture was chipped and burn marked and there was biro/pencil scrawl on the wallpaper above the bed. There were also fitments on the toilet seat missing. No problem with the staff, they were very pleasant and helpful and the cleanliness was fine. For a four star hotel, however, we felt that it did not come up to standard.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JanetNorthamptonUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews