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“Really friendly staff!”

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Ibis Styles Marseille Castellane
Ranked #29 of 131 Hotels in Marseille
UK
Level 5 Contributor
85 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Really friendly staff!”
Reviewed May 20, 2013 via mobile

Stayed here for three nights and would like to say that all the staff we encountered were really friendly and helpful, especially those on the reception (special mention to the older lady who spoke very good English, the young lady who was always cheerful and smiling, and the young man on the night shift who went out of his way to find a new box of tissues as the one in our bathroom ran out. Decent location close to Castellane metro station which is also served by good bus routes. Room itself was quite small and based on the fire escape plan, ours was one of the largest on our floor but enough room for two and 4 days light baggage. Bathroom small but clean with hairdryer. Could do with more brighter lighting in the room as the dark purple decoration made it feel even more dim but acceptable. Breakfast was basic but filling. Had pastries, bread, cheese, ham, yogurts, fruit. Bonus of a juicer which my wife used to make fresh orange juice. Also water, tea and coffee station at reception but no milk available for your tea and coffee as rooms do not have tea making facilities. All in all, we really enjoyed our stay especially as the cost was very reasonable and we really appreciated the nice staff - a bug contrast compared the staff we encountered in most of the restaurants we ate in in Marseille! If we returned to Marseille, we would try to get back into this Ibis Styleshotel again. Merci beaucoup to the staff for an enjoyable stay, please keep the hard work going!

  • Stayed May 2013
    • Value
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Helpful?
Thank terracotta_army
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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352 reviews from our community

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Rating summary
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
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Berlin, Germany
Level 6 Contributor
106 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed November 30, 2012

The Ibis Styles is a modern hotel with good offers for little money. It is not very central, but in Marseille its easy to get around with the subway. The hotel has a great atmosphere, very young and modern. The rooms have everything you need, and are very clean. Particularly noticed are the nice people. And also very nice was the the excellent buffet breakfast, which can be recommended. Again any time soon.

  • Stayed September 2012, traveled on business
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Helpful?
Thank CMS00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, Istanbul, Turkey
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 3, 2012

Was an amazing hotel with coloured desinged rooms are very comfortable and wide. Especially bed was great and unique for a good night sleeping. Location was a little far away to the Vieux Port but it is nice to walk on the streets full of cheap-stores..
Also very close to the Castellane metrostation as well.

  • Stayed May 2012, traveled with family
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Helpful?
Thank Atilla57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Limassol
Level 5 Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 8, 2012

We stayed for one night at ibis styles marseille castellane hotel to attend a game at velodrome stadium. The hotel is in walking distance from the stadium but a few meters from the hotel is the Castellane station from where you can get the metro and get to the stadium or to the vieux port e.t.c. On arrival at the hotel there is a coffee station at the reception where you can have a free drink waiting to check in. The rooms are very modern and recently rennovated. The breakfast is coffee, croissant, bread, cheese, yogurt, fresh juice, fruit salad and cereals.
If i ever visit marseille i would definitely stay at this hotel and i would recommend this hotel to everyone.

  • Stayed October 2012, traveled as a couple
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Helpful?
Thank Cypriot72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woking, United Kingdom
Level 4 Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 18, 2012

Stayed just the one night before beginning a cruise in Marseilles. A very nice hotel in a fantastic central location. The Castellane Metro station (which is one of the crossover stations between the two metro lines in Marseilles) is only a few minutes walk away, so a perfect base from which to explore the city. My partner and I were able to get a bus from the Airport to Gare-St-Charles and a metro from there to Castellane, so avoided an expensive taxi ride to the hotel. The staff at the hotel were extremely friendly and helpful, with good to excellent English. We were able to leave our bags at the hotel when we arrived too early for check-in and also pick them up late on the day of our departure. The breakfast was very nice, with a range of bread, croissants, cereals, cheeses and meats. The rooms were relatively large, with good size bathrooms. Everything was very clean and comfortable. The only (and very minor) negative comment I would have about this hotel is that everything was purple! The corridors and room are rather garishly decorated in an overpowering shade of purple, which is my only reason for marking the hotel down to a 4 on 'condition'. Overall, a very pleasant experience (particularly in respect of the staff, who I can't emphasise enough how friendly and welcoming they were). Highly recommended.

  • Stayed September 2012, traveled as a couple
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Helpful?
Thank MelMul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level 3 Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 12, 2012

This is a nice and clean restaurant but a bit old. The Hotel is located in a good area and has its own paid parking during the night only. Room is old but it is clean with nice amenities and has wifi. Room are big and comfortable but bed is jut nice. Rooms include breakfast and reasonably price.
Paid Parking is available. Staff was nice ..

Room Tip: Free wifi and breakfast!! Clean room with separate bathroom.
See more room tips
  • Stayed June 2012, traveled as a couple
    • Value
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    • Service
Helpful?
Thank JJ_Fun_Travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Styles Marseille Castellane

Property: Ibis Styles Marseille Castellane
Address: 31 rue du Rouet, 13006 Marseille, France (Formerly All Seasons )
Phone Number:
Location: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Marseille
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #29 of 131 Hotels in Marseille
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Styles Marseille Castellane 3*
Number of rooms: 53
Official Description (provided by the hotel):
Hotel Sancta Maria is a four stars hotel located in the center of Lomé. All confort hotel with full services: Luxuary rooms, Internet access, bar & restaurant, meeting rooms. ... more   less 
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