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“Well located & comfortable 3 star”

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New Hotel Vieux Port
Ranked #30 of 131 Hotels in Marseille
Melbourne, Australia
Level Contributor
190 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Well located & comfortable 3 star”
Reviewed August 17, 2014

The New Hotel Vieux Port is in a great location within minutes of the old port. The tourist bus stops are adjacent to the port & the Museums and historic walks are nearby. The Hotel is a comfortable older style hotel with very comfortable air conditioned rooms and not noisy. Ask for a room with a view

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank skyejack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pauline_Labit, Assistante de direction at New Hotel Vieux Port, responded to this review, September 5, 2014
Dear guest,

We thank you for your great review. Indeed, our situation is ideal to allow our customers to move easily in the city. We are waiting to welcome you for your next trip in Marseille.

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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687 reviews from our community

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    19
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Florence, Italy
Level Contributor
127 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed August 9, 2014

We were here for the second time after a few years.
Good hotel, clean and well equipped. The room is quite spacious and everything has been working perfectly.
The location is perfect, at a walking distance from everything you might like to visit in Marseille.

Room Tip: Rooms not facing the Vieux Port are quieter.
See more room tips
  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank UDesideri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pauline_Labit, Assistante de direction at New Hotel Vieux Port, responded to this review, September 5, 2014
Dear guests,
We would like to thank you for your great review ! It was a real pleasure to welcome you again and we hope to see you soon for your next trip in Marseille.
Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland NZ
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 6, 2014

Reviews are mixed but we thought this hotel was perfectly good, and good value for money. We had a room with a port view, the room is very spacious, has a fridge, enormous bathroom. The frontline staff were excellent. The location is excellent. We were very happy with our 5 day stay.

Room Tip: ask for a port view
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  • Stayed June 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank carolnz7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven_Bak, Directeur at New Hotel Vieux Port, responded to this review, August 14, 2014
Dear guest,
Thank you for your kind comment. We're glad you enjoyed your stay and hope to welcome you soon again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
1 review
Reviewed July 8, 2014

olf fashion hotel and room but well ocated in the city center /relatively good for value /good help form receptionnist blalblalbbla blalbla this requirment of 200 words is really not an incentive to give advice !


Room Tip: The shower was not holding up .... the bathroom has a hole reparation effective probably but not ni...
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  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Philippe G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pauline_Labit, Director at New Hotel Vieux Port, responded to this review, July 29, 2014
Dear Philippe,
We would like to thank you for your great comment. It was a pleasure to welcome you. Your review helps us to improve our services and we are already working on the points you mentioned. We hope to have the chance to host you again in one of our hotels.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
88 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed June 28, 2014 via mobile

The location is perfect. Close to the port side as well as the shopping streets.

First impression was the receptionist taking on the phone, excusing herself that the person on the other side was a real chatter. Fair enough.

I was asking for a non smoking room, and all of the rooms are (not to be taken for granted in France, even if there's a lay). I was also interested in knowing where the terrace with the view was. She told me that this foto I've seen is from a room in a hotel.

Ok.

Beds are comfortable. Bath supplies like the soap smells amazing. Shower worked perfectly.

Don't know what else to add but that I'm happy that I used my travel points or else I would never had paid what this hotel normally cost. A three star should be a tad cheaper.

Stayed June 2014, traveled as a couple
Helpful?
1 Thank Ninuzza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pauline_Labit, Director at New Hotel Vieux Port, responded to this review, July 16, 2014
Dear guests,
We thank you for having taken time to leave this review about your stay in Newhotel Vieux Port. We are happy to learn that you keep nice memories and we hope to welcome you for your next stay in Marseille.

Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Petersburg, Russia
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 24, 2014

Lady at the reception was so helpful and kind that we got upgraded superior room with wonderful view from the window to the port.
The location is great - right in the heart of Marcel.
The bathroom was so large and convenient.
Great breakfast.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aleksandra66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pauline_Labit, Director at New Hotel Vieux Port, responded to this review, July 16, 2014
Dear Aleksandra,
It's a real pleasure to learn that you had a great stay with us and we would like to thank you for your review. We hope to welcome you again!

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed June 16, 2014

Took 2 standard room for my family of 4 adults + 2 children. Room is pretty spacious even for standard room. Good sized bathroom with towel + products. Furnishing aged but its acceptable.
One of the room had a view of the old port. Was not able to get both rooms next to each other (despite making a note in an e-mail to them)

Front desk pretty helpful on things and polite. Breakfast room was excellent with a pretty decent continental breakfast (+ scramble eggs)

Bad side was the choked bath tubs and mosquitoes. Both my kids had many mozzie bites. A mosquito repellant would have been helpful during summer days

Location is excellent! next to the old port and the La Canebiere

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LEEKLPMG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pauline_Labit, Director at New Hotel Vieux Port, responded to this review, July 3, 2014
Dear guests,
We would like to thank you for your great comment about your stay. We are pleased to learn that you had a nice stay with us. However, we kindly request you to excuse us for the inconveniences caused by mosquitoes. We hope to see you for your next stay in Marseille.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about New Hotel Vieux Port

Property: New Hotel Vieux Port
Address: 3 B rue de la Reine Elisabeth, 13001 Marseille, France
Location: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Marseille
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #30 of 131 Hotels in Marseille
Price Range (Based on Average Rates): $
Hotel Class:3 star — New Hotel Vieux Port 3*
Number of rooms: 42
Official Description (provided by the hotel):
Small hotel with multilingual staff, situated in the city facing Vieux Port; 35 km from Provence MRS airport. ... more   less 
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Also Known As:
New Hotel Marseille

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