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“good for a 3 stars. A bit expensive” 4 of 5 bubbles
Review of New Hotel Vieux Port

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New Hotel Vieux Port
Ranked #31 of 130 Hotels in Marseille
Beirut, Lebanon
Level Contributor
220 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
“good for a 3 stars. A bit expensive”
4 of 5 bubbles Reviewed June 10, 2014 via mobile

this hotel is very decent , very well located. the staff is very helpful and answered kindly to all my questions.
this hotel has a certain character, old architecture and beautiful.
therefore the room i got is small but very clean.
the breakfast is great. but i found a hair in fruit salad , i told the Waiter there , she looked at me in a weird way and ignored me.
well it happens

Stayed June 2014, traveled on business
Helpful?
Thank Nisrinette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pauline_Labit, Director at New Hotel Vieux Port, responded to this review, July 3, 2014
We would like to thank you for your review about our hotel. It was a real pleasure to welcome you. However, we are sorry for the problem met at breakfast. I suppose that it was a misunderstanding.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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663 reviews from our community

Traveler rating
    143
    340
    125
    36
    19
See reviews for
62
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92
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
San Diego California
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed June 8, 2014 via mobile

This hotel had the most in your face art hanging that I have ever seen. This art among with Bordello type lighted hallways was a little off putting. The rooms were small, the shower attachment fell out of the wall, food service was the slowest ever but the food was consistently top notch. A definite win, the free breakfast and the actual taste of the meals. The menu was oddly translated but again worth the try. Decent location, average staff, clean rooms.

Stayed June 2014, traveled as a couple
Helpful?
Thank polished_pink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkshire, New York
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed May 26, 2014

Upgrade fee for room 504 was well worth the money (save money with early reservation) for the spacious room and large balcony with amazing view of the Vieux Port and Notre Dame. Classic European old-style hotel, which is what we wanted. Would happily stay there again.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rodney K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pauline_Labit, Director at New Hotel Vieux Port, responded to this review, June 19, 2014
Dear Rodney,
We would like to thank you for your great comment about your stay. We hope to welcome again you for your next stay.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saudi Arabia
Level Contributor
119 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed May 18, 2014

This hotel is very good located being very close to the port and good restaurants of Marseille. We were warned of the neighborhood. However, we did not miss anything from our bikes the next day. On the early morning, there was a market in front of the hotel entrance which required moving our bikes at the earliest. Hotel building is pretty old and has a very old type elevator. Anyway, we all enjoyed it. Some of my friends were given rooms with small window and asked to changed it but there was no other rooms available as per the receptionist. Everything was fine for the value paid.

Room Tip: Car parking is on the other side of the hotel.
See more room tips
  • Stayed May 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Andijani_H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pauline_Labit, Director at New Hotel Vieux Port, responded to this review, June 19, 2014
Dear guests,
We are pleased to learn that you had a good stay with us and we thank you for leaving this great review! Maybe shall we have the pleasure to welcome you again?

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed May 17, 2014

Took hours to find the NewHotel Vieux Porte because it's not on the drive-able street. Would have been better if we had never found it because the room we were given had bedbugs. So many bites it looks like measles! The management moved us to a new room, but made no concession on the rate for the room in which a sleepless night was spent while being bitten bitten bitten!! Guess that's the "French way"!

  • Stayed May 2014
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank travelgadabout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven_Bak, Director at New Hotel Vieux Port, responded to this review, May 22, 2014
Dear guest,

We kindly request you to excuse us for this bad experience.
Unfortunately, these bedgus can be brought by travelers during their stay in our hotel.
Please note that we have checked your room and we proceeded immediately to the treatment.

We are very sorry for the inconveniences caused. We hope to wecome you again in better conditions.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trieste, Italy
1 review
4 of 5 bubbles Reviewed May 13, 2014

Friendly staff, nice place to stay if you want to visit Marseille. A plus is the Metro just outside Hotel entrance.
Fifth floor is fine if you don't mind to walk from fourth, but it's rather quiet!
Nice breakfast




  • Stayed May 2014, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank deepsky2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pauline_Labit, Director at New Hotel Vieux Port, responded to this review, June 19, 2014
Thank you for your great comment! We hope to welcome you again at the Newhotel Vieux Port for your next stay!

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Quebec
1 review
4 of 5 bubbles Reviewed May 7, 2014

Fine room on 5th floor--must walk up one flight as elevator only goes to 4th. Room had outdoor balcony with great view of the Vieux Port area. Very comfortable overall, except could use a more comfortable chair in the room. Lobby entry is unimpressive, but everything else was fine. Good value.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RRR42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pauline_Labit, Director at New Hotel Vieux Port, responded to this review, June 19, 2014
We thank you for having left this comment about your stay with us. It's was a pleasure to welcome you, we hope to see you for a next stay in Marseille.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about New Hotel Vieux Port

Property: New Hotel Vieux Port
Address: 3 B rue de la Reine Elisabeth, 13001 Marseille, France
Location: France > Provence > Bouches-du-Rhone > Marseille
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #31 of 130 Hotels in Marseille
Price Range (Based on Average Rates): $
Hotel Class:3 star — New Hotel Vieux Port 3*
Number of rooms: 42
Official Description (provided by the hotel):
Small hotel with multilingual staff, situated in the city facing Vieux Port; 35 km from Provence MRS airport. ... more   less 
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Also Known As:
New Hotel Marseille

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