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Ibis Marseille Centre Gare Saint Charles
Ranked #21 of 131 Hotels in Marseille
GreenLeadersSilver level
Limerick, Ireland
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“AVOID!!”
Reviewed June 29, 2013

This hotel experience was a nightmare from beginning to end. My girl friend and I stayed here for one night in June 2013. We called the day before to make the booking and specifically asked if we could arrive and check in earlier than usual. When we arrived we were told that the room was not ready and they had no record of our early arrival. After twenty minutes of explaining this to the unhelpful staff we finally got to speak to a manager who managed to find us a room. The hotel itself is very dated and old fashioned, the rooms are cramped and small and there is an overwhelming musty smell throughout the hotel. Walls are paper thin, the air-conditioning barely works but the last straw when was when the staff tried to charge us for breakfast that we didn't eat. Bathroom window was completely transparent and we were clearly visible to people walking on the street outside.

In short, overpriced, dated and smelly hotel with appalling service Avoid at all costs.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Wareham, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 23, 2013

Good, clean, very convenient, easy walk to all of the central city, step off the train and 200m walk out of the station to the hotel, all in all a good stay and great staff. Apparently I have to use 200 words in this review so I will recommend the open top bus trip around Marseilles as a great way to see the extent of the city, Marseilles is really improving itself and its a fun place to spend a couple of days. Hotel gave us a really good map of the city which was very useful and the location allowed us to visit plenty of places as well as lounge around the port area. Did not eat in hotel apart from the breakfast which was the standard v good buffet with open terrace and a family of very young sparrows being shown the way to pick up crumbs and be friendly, it was charming, like a big back garden.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank BobandSue42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 11, 2013

I often stay at ibis because it is decent value for money. I had picked hotels near the station as I am on a TGV holiday. I didn't want hotels too far from the station, but often station areas are a bit shabby, but this one is ok. The staff are fine and it is a standard ibis hotel but I wouldn't use this one unless you want to be next to the station.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank gerry0646
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Level 6 Contributor
217 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed May 31, 2013

It's an Ibis. Expect functionality, efficiency and sterility (sterility in the sense of cleanliness and . . . well, a total lack of non-plastic atmosphere). Its location is good only if you're leaving or arriving by train -- so if being alongside St. Charles Station is a priority, this will be fine. On the other hand, most of the city's cool stuff (restaurants, atmospheric backstreets, etc.) is in the Vieux Port area, a significant and uninteresting walk away; the Metro will get you there, but it shuts down before 11 p.m., and finding a late taxi can be a challenge. Look, Marseille is pretty terrific, and if you've chosen to come here, you'll want to be enveloped by it, not stuck in the equivalent of the Wichita airport Holiday Inn Express.

  • Stayed March 2013, traveled solo
    • Value
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    • Cleanliness
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Helpful?
2 Thank alsolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Vermont, USA
1 review
Reviewed May 29, 2013

Train station hotels are not known to be especially delightful. Our room had a big window with trees blowing in the view. Breakfast was also delightful as there was plenty of food and room to spread out.

  • Stayed May 2013, traveled as a couple
    • Cleanliness
Review collected in partnership with Accorhotels.com

Helpful?
Thank VermontPsychologist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level 3 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 27, 2013

Great location next to the train station and 20 to 30 minute walk to the Tourist areas in Vieux Port.
Not luxurious but very clean and quiet . Reasonable restaurant if you want to eat in. Friendly staff.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Richard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, India
Level 4 Contributor
40 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed May 26, 2013

Perfect Location - just beside the Main Train Station. Large IBIS Hotelwith the usual "basic" Standard. Very friendly Service and a top Selection at Breakfast and good Meal at Restaurant.
Many good Restaurants are also nearby.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank colaandbeervodka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Marseille Centre Gare Saint Charles

Property: Ibis Marseille Centre Gare Saint Charles
Address: Square Narvik | Esplanade Saint Charles, 13001 Marseille, France
Phone Number:
Location: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Marseille
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Marseille
#17 Romantic Hotel in Marseille
#21 Business Hotel in Marseille
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Marseille Centre Gare Saint Charles 3*
Number of rooms: 172
Official Description (provided by the hotel):
Situe au pied de la Gare Marseille Saint-Charles, l'hotel Ibis Marseille Centre Gare Saint-Charles propose des chambres climatisees et confortables. Ideal pour vos deplacements professionnels ou loisir, sa localisation facilite l'acces aux principaux sites marseillais : Le Vieux-Port, La Canebiere, le MuCEM, les Plages, le Stade Velodrome, le Quartier du Panier qui a inspire la serie>... Chambres equipees de la nouvelle literie "Sweet Bed by ibis" et d'un acces wifi offert. Pour vos reunions ou journee d'etude, nous disposons de 6 salles equipees pour seminaire, reunion de travail, formation, recrutement. Notre Hotel est ideal pour les croisieres en Mediterrannee au depart de Marseille (Terminal J4 a 15 minutes) ... more   less 
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Also Known As:
Ibis Marseille Gare Saint Charles Hotel Marseille

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