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“Excellent location, warm personalised service”

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Ibis Marseille Centre Gare Saint Charles
Ranked #21 of 131 Hotels in Marseille
GreenLeadersSilver level
London, United Kingdom
Level 5 Contributor
80 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Excellent location, warm personalised service”
Reviewed October 19, 2012

On checking in, Olivier at Reception was very helpful and caring...genuine warm smile, which was very comforting as I was feeling really tired after very long flight.
Free wifi service, but had to keep re-logging in due to very occasional lapses.
In-house restaurant on ground floor was very efficiently managed by Marie, she was very always on her feet, keeping a watchful eye to ensure diners had a pleasant in experience.
Hotel is very well located, just five minutes walk to the train station tat sits on the high speed TGV line tat connects to Paris in the north, and Provence in the south. Just outside station, a grand staircase leads down into the town, with lots of eateries.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Persimmone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,424 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
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English first
New Delhi, India
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 11, 2012

As we did arrived there by train, it was very comfortable for us, because from the train to the hotel, it was just 2 minutes walking. Great location and a pretty large IBIS hotel. It was our second Trip this Year to Marseille and our first time we did stayed in this hotel. Friendly Staff at the Receptioan. Tho Room was in the usual IIS Design - nothing special - but all was clean. Restaurant was expensive, but really very good!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PhilipAtlantic26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kihei, Hawaii
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 18, 2012

After a long train ride we arrived at the train station that was right next to the ibis hotel. It was easy to find as there was a large sign pointing the correct way to go. We were in Marseille only for one night, on our way to Nice. The ibis hotel was exactly what we were looking for- close to the station where we could get sleep, clean room/ bathroom, and in close proximity to some restaurants where we could enjoy the evening. An added plus was the gentlemen working at the front desk spoke English very well which made us feel right at home. I manage a luxury hotel back in the states so naturally I am quick to judge other hotels ;) ibis hotel meet all my expectations. Thank you!

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karla P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zagreb, Croatia
2 reviews
Reviewed August 13, 2012

Very convenient - excellent location for short stay, if you travel by train, bus or plane. Very pleasent interiour and staff. Good price, partly due to price reduction. Fridge or buffet in the room would make it even better.

Stayed August 2012, traveled as a couple
Helpful?
Thank Zoran77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed August 3, 2012

Metro is a 2 minutes walk from the hotel. If you plan to use TGV then the hotel is bang on. Further more the old port is just a 15-20 minute walk. So once you familiarise yourself with metro route then this is the hotel to be in.

Decent neat n clean rooms, tried the menu once and the pasta was good. Wi-fi works fine. All tourist locations are approachable from the hotel. Staff is very helpful and speaks English well.

Stayed July 2012, traveled with friends
Helpful?
2 Thank kamal20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoetermeer
Level 3 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 18, 2012

Hotel at an ideal location, because it is very near to (and on the same level as) the Marseille St. Charles railway station. Impressive view over the old centre and the Notre Dame de la Garde from most of the rooms on the highest floors. Rooms are compact, but efficient and they offer everything you need for a short stay. Breakfast is sumptuous and can be enjoyed also in the hotel garden when the weather allows. Personnel is very friendly and helpful.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erik_J_A_Vos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Marseille Centre Gare Saint Charles

Property: Ibis Marseille Centre Gare Saint Charles
Address: Square Narvik | Esplanade Saint Charles, 13001 Marseille, France
Phone Number:
Location: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Marseille
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Marseille
#9 Best Value Hotel in Marseille
#17 Romantic Hotel in Marseille
#21 Business Hotel in Marseille
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Marseille Centre Gare Saint Charles 3*
Number of rooms: 172
Official Description (provided by the hotel):
Situe au pied de la Gare Marseille Saint-Charles, l'hotel Ibis Marseille Centre Gare Saint-Charles propose des chambres climatisees et confortables. Ideal pour vos deplacements professionnels ou loisir, sa localisation facilite l'acces aux principaux sites marseillais : Le Vieux-Port, La Canebiere, le MuCEM, les Plages, le Stade Velodrome, le Quartier du Panier qui a inspire la serie>... Chambres equipees de la nouvelle literie "Sweet Bed by ibis" et d'un acces wifi offert. Pour vos reunions ou journee d'etude, nous disposons de 6 salles equipees pour seminaire, reunion de travail, formation, recrutement. Notre Hotel est ideal pour les croisieres en Mediterrannee au depart de Marseille (Terminal J4 a 15 minutes) ... more   less 
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Also Known As:
Ibis Marseille Gare Saint Charles Hotel Marseille

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