We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Mercure Marseille Centre Vieux Port
Nearby Hotels
$62
Booking.com
View Deal
Good 3.5/5
  • Free Wifi
$111
Novotel Suites
View Deal
Very Good 4/5
Certificate of Excellence
  • Free Wifi
  • Bar/Lounge
$73
Booking.com
View Deal
Very Good 4/5
  • Free Wifi
  • Restaurant
$233
$207
InterContinental
View Deal
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Pool
$188
$177
Booking.com
View Deal
Very Good 4/5
  • Free Wifi
  • Pool
$141
$136
Expedia.com
View Deal
Great 4.5/5
Certificate of Excellence
  • Free Wifi
$216
$200
Hotels.com
View Deal
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Restaurant
$124
$115
Agoda.com
View Deal
Very Good 4/5
  • Free Wifi
$177
$145
galahotels.com
View Deal
Very Good 4/5
  • Free Wifi
  • Pool
$96
$82
Expedia.com
View Deal
Very Good 4/5
  • Free Wifi
Reviews (1,247)
Filter reviews
1,247 results
Traveler rating
290
645
219
59
34
Traveler type
Time of year
LanguageAll languages
More languages
290
645
219
59
34
Show reviews that mention
All reviewsprivilege roomshopping centre next doorvieux portnice hotelgaleries lafayettegreat facilitiesbreakfast selectionfive minute walkcentral locationreception staffwalking distanceour room was spaciousbreakfast was excellentgood sizelocation is excellentshort breakstayed for nights
FilterAll languages
Updating list...
221 - 226 of 1,247 reviews
Reviewed September 21, 2012

The hotel is perfectly renovated, it even looks like a brandnew hotel on the inside. Everything shines, colors are pleasant, and staff is correct and friendly. Rooms are not big, but offer excellent beds (only one easy chair in a 2-bed room, as so often), and the bathroom is adequate. For those arriving by car, there is the definite advantage of the secured Mercure-area in the public garage, especially good if you leave your car behind when going on a cruise. One advice, when leaving the hotel to go to the Vieux Port (10 minute walk), take a right when getting out of the hotel, and go via boulevard République. Going left, you pass through a very sleazy area, with people hanging around who bother passers by, very unpleasant. The hotel offers one of the best hotel breakfasts we have enjoyed since many years.

Room Tip: Rooms are available for smokers, what a relief!
  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pieter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2012

I stayed in the hotel recently for two nights. To start with positives-the hotel is centrally located, close to Port-Vieux (marina) and main shopping area. There is also a shopping centre literally next door in case one needs to buy drinks or a present. It's only about 7 mins on foot from railway station if one arrives by bus (approx 20-25 mins journey) or train from airport. However the map is a must as otherwise it's not easy to find place as the central area is cris-crossed by many streets turning it into a maze. You can ask for directions in Information office at railway/bus station whose staff speak fluent English. Moving on to other things which are somewhat short of positive-the building-it's outright the ugliest hotel exterior I have ever stayed in (see pics). That's probably why it's rarely shown on travel websites. OK, we don't come to a hotel to wonder at the building but some fleshing up would certainly help where aesthetics are concerned. The hotel recently underwent renovation where rooms and conference areas are concerned. However reception area seemed to be left untouched and colourful sofas across and to the side of reception appeared to display noticeable sign of wear. I stayed in standard room and found it to be on a small side even by European standards. I wasn't particularly impressed with room design scheme either which I would describe as cheap and cheerful. Even though recently renovated I found some dark brown marks on a ceiling in bathroom which were reminiscent of someones poo or some sort of burns...(overlooked or ignored by cleaning personnel?)

+water pressure in a sink was rather weak too. On a positive note I had a very nice view from a window across the city and over to the Notre Dame de la Garde on the steep hill opposite. Staff in the hotel was all courteous and friendly apart from a lady working in a bar behind reception. Employed presumably to serve tourists as well as business travellers she spoke no English at all which was still fine. However I found her to be outright rude when she insisted I leave the bar when I set down for a couple of mins to finish sandwich keeping in mind the bar was completely EMPTY...I saw that some reviewers were ectatic about choice offered at breakfast? I am not quite sure where such impression came from. I found breakfast to be just OK-yes, everything was fresh and they even cooked omelets to order if asked but the choice in my view was rather limited for a 4* hotel. As an example try to book Barcelo Malaga inSpain. At £20.00 less per night compare their rooms and choice at breakfast offered there. Lastly a remark to a recent rewiever who called the whole city the ghetto. I wonder whether it's a complete lack of understanding, culture or outright ignorance. Marseille is one of the oldest cities in France, it's a port city and probably not the most prosperous. It's not the most attractive either perhaps and many buildings would do with some face lift that's true. There are some neighbourhoods where one would feel as though they are in Tunisia or Morocco rather than in France. But that just testifies to its unique character and there are some interesting historical sites and landmarks around although not many. So why to call it ghetto?

To summarise there is nothing particularly wrong with the hotel and it would do as a base for a couple of days. I just feel that at £87.00 per night and taking into account the factors mentioned above it's a rather poor value for money.

  • Stayed: September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Worldtraveller2569
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2012 via mobile

The hotel has 4 stars on its door but no way it is a 4 star hotel. At best 3 star standard. Rooms are OK but very basic. On a small side. Bed was too firm/hard for me. But generally OK.
Lobby bar staff was rude. OMG their
attitude was like they're working at the Buckingham Palace! Arrogant, not a smile. Bar was supposed to close at Midnight, they would not serve a drink 10 minutes to Midnight any more - what's a
big deal, it's a lobby bar, open space, not like they need to lock up or anything. They could sell me a drink and go home, as far as I know I can sit in a lobby of my own hotel all night if I please. They even made us move from the bar area table to lobby area table (5 meters difference, the same room!) to make a point of being closed! The lobby bar staff really spoiled it for us.
Breakfast (continetal) was so crap I only ate it once, didn't come back for the rest of the stay. Piece of stale white bread, jam, poorly breewed coffee.
Reception staff was nice though, and location quite good.

  • Stayed: August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank KristineGarina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2012

  • Stayed: August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 9, 2012

Nicely located, close to the old port and trendy area's. Easy to find although somewhat difficult to reach due to roadworks and traffic jams, but that is of course temporary. The hotel on itself was excellent, the rooms were tidy and nicely decorated, breakfast was very good and the staff very kind. We stayed to nights at the Mercure and we didn't regret it for a moment!

Room Tip: High floor rooms have a nice view over the city!
  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank koen g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews