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“un albergo essenziale ma efficiente” 4 of 5 bubbles
Review of Holiday Inn Express Marseille-Saint Charles

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Holiday Inn Express Marseille-Saint Charles
Ranked #23 of 130 Hotels in Marseille
Palermo, Italy
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“un albergo essenziale ma efficiente”
4 of 5 bubbles Reviewed September 13, 2012

I have been a guest of the Holiday Inn Express Marseille-Saint Charles at the end of August with my family (4 people two under 15 yrs). the Hotel staff has been hospitable, kind e ready to solve every problem presenting. The first day We arrived at the hotel our room had a problem with the TV set e the bed of our two children was not completely done. These two problem were overt only at night, but the reception personnel put in order the bed in few minutes and my room was changed the next morning. Room was clean and comfortable. The bathroom was just a little bit small but functional. The breakfast room clean and plain, even if you had to put your tray on the cart by yourself. Position has been judged as ideal for us (in front of the Railway/metro station) because you can reach easily the centre of Marseille and by train all the beautiful cities in Provence. I would advice it to families. It has good ratio cost/offered services.

  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank alescorsone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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773 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (82)
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English first
Portsmouth, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed September 9, 2012

I arrived at the airport, and followed instructions for the shuttle bus - phone service, with english speaking receptionist. The shuttle bus arrived very soon afterwards. The hotel staff were english speaking and very helpful. The hotel is clean, and basic, and for me, the main attraction was the pool. The downstairs area doubles as an eating area - equipped for breakfast in the morning and evening meals at night.The room was clean and comfortable. Free wi fi. Quiet - closed window and air conditioning blocked any airport noise. I then booked the shuttle bus, at a time to suit me, for the return trip to the airport for my flight home. I would recommend this as a basic hotel for the airport. Very basic, but then my visit was designed to be close to the airport.

  • Stayed August 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Margaret T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crestline, CA
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed September 3, 2012

Perfect Hotel for travelers new to the city. It is very clean; rooms are spacious and bathrooms good. The staff is amazing!! Ask for Vincent ... he is the afternoon/evening front desk manager. He knows great restaurants, has been wonderful helping us and has fluent English skills! Don't be concerned about this hotel being across from the train/metro station. The neighborhood is a bit rundown, but the hotel is new and great for getting around the city without being in the heart of the tourist district. Highly recommend it!

  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SunnyPattyPig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina Mountains, North Carolina
Level Contributor
213 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed August 24, 2012

Based on previous recommendations stayed at hotel for 2 nights while traveling through south France. The hotel makes visiting the city easy as it is across the street from the train station and is walking distance to the port through beautiful streets. The room is as good as any Express in the United States, and the breakfast was great, with fresh breads, good choice of items.
Staff were very pleasant and had great recommendations for tours of the town.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Retiredtraveler65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
109 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed August 12, 2012

This was the first stop on an extended journey through Spain, Portugal and Paris. We arrived at CDG Paris very early in the morning from Adelaide via Kuala Lumpur (long trip) and had the delightful train trip down to Marseille on the TGV, five hours of ever-changing countryside and vistas. This hotel is exactly opposite the railway station in Marseille, the main reason I picked it (as well as the favourable reviews on Tripadvisor). Our reception was so friendly, the room was clean and well-set up, with a lovely view down to the Old Port and across to the big fort on the hill. We sat outside on the deck and had a beer or two, and received excellent directions to the old part of town from the front desk staff. Everything was lovely - ideal for the first stage in a long 5-week stay in Europe. The included breakfast was perfectly adequate, even lavish by European standards. I would recommend this hotel to anyone staying for a brief time in Marseille. It is exactly what it sets out to be - a hotel perfectly situated for train travellers, reasonably close to what a tourist might want to do, very well priced, and rather smart in its decor and set-up.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank balhannah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yekaterinburg, Russia
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed August 12, 2012

The hotel is very conveniently located right opposite the city railway station. While the surrounding area of Marseille city is a bit shabby, the hotel is very clean and organised. As expected from Holiday Inn Express, the rooms are very simple, but everything works fine. Staff were very friendly and breakfast was simple but good.
Good place for short stay in Marseille.

Stayed June 2012, traveled on business
Helpful?
1 Thank Marianna2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
2 reviews
4 of 5 bubbles Reviewed August 10, 2012

Ideal location. The Hotelwas clean, cool and quiet. The service we received from most of the Front Desk Staff was exceptional. Thebreakfast also good! Ideal location within 10 minutes walk of the boulevards...They resolved a problem with our three night reservationand made our stay in the city so enjoyable. ..

  • Stayed November 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Marseille-Saint Charles

Property: Holiday Inn Express Marseille-Saint Charles
Address: 15 boulevard Maurice Bourdet, 13001 Marseille, France
Phone Number:
Location: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Marseille
Amenities:
Business Center with Internet Access
Hotel Style:
Ranked #23 of 130 Hotels in Marseille
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Marseille-Saint Charles 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Express Marseille-Saint Charles Hotel Marseille

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