We were in Marseille overnight and looked for a place to stay in downtown with basic amenities. This hotel had some raving reviews and location right by the port, so we went for it. Oh. My. God. What a horrible mess! Maybe this was a one-off problem, and it was later fixed, but the bathroom and WC in our room smelled absolutely horrible. Seriously, we couldn't make ourselves enter it! When I asked for a room change, a reasonably nice staff member showed me to another room, and it had the same patently unbearable, toxic smell. And it wasn't just me, the staff member agreed it was very bad, but apparently they weren't able to do anything. Seriously, it's 2013 in the heart of Eruope, can you get your basic plumbing working? That, and the fact that this hotel promised "Internet throughout the premises", whilst in fact there was NO wi-fi reception on the 4th floor, kind of made this "the bottom of hell" list for us. Seriously, we paid 100 Euro for something basic, and we were treated like garbage. This thing should be closed down. They need City's sanitation department on their case. Stay away, people!
- Official Description (provided by the hotel):
- he well-named Hotel Belle-Vue…Completely renewed in 2012, The Bellevue eco friendly hotel is registered in the ecological initiative of labelisation "Green Key" Clef Verte.The hotel is ideally set on the sunny side of the Vieux Port and looks onto Notre Dame de la Garde, Fort Saint Jean and the Pharo.With its architecture typical of Marseille, the mansion-like Hotel Belle-Vue has kept its original charm over the years. The contemporary rooms contrast with its high ceilings (up to 3.5 m) and its large wooden windows with alcoves.The magnificent staircase made of wrought iron is the central element of the hotel and every traveller will enjoy going up these impressive stairs since the lift has been deliberately banned to keep the authenticity of the building. ... more less
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