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“A stunning hotel”
Review of Benkirai Hotel

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Benkirai Hotel
Ranked #13 of 73 Hotels in Saint-Tropez
Certificate of Excellence
1 review
“A stunning hotel”
Reviewed September 18, 2012

This is a stunning hotel with amazing staff and is super value for money. I would highly recommend it to anyone staying in saint tropez. The staff can't do enough for you, and are very friendly. The hotel itself is immaculately clean and a pleasure to discover.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank t16374
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sébastien N, Directeur général at Benkirai Hotel, responded to this review, November 28, 2016
Dear t16374,

Thank you very much for your nice comment, really glad that you appreciated your stay at Benkiraï. As the new Manager of the place, we hope we will welcome you again here at Benkiraï for your next stay in St Tropez.

Sincerely yours,

Sébastien N.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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330 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Level 4 Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 9, 2012

Reading some reviews on this site we were not sure to book this hotel. But our 4 nights stay was superb!
It is beautiful located in a nice silent area of ST. The shuttle service brings you in 3 minutes in city center.
Staff is very very friendly and great.
Rooms are not big but nice, where you feel comfortable soon.
Comparing to other hotels in ST this is a superb stay!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeterenPercy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sébastien N, Directeur général at Benkirai Hotel, responded to this review, November 28, 2016


Dear PeterenPercy,

Thank you very much for your nice comments, really glad that you appreciated your stay at Benkiraï. As the new Manager of the place, we hope we will welcome you again here at Benkiraï for your next stay in St Tropez.

Sincerely yours,

Sébastien N.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monte-Carlo, Monaco
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 30, 2012

I have been going to St Tropez for over 25 years. I stayed in most good hotels i.e. the Byblos (for about 10 years), the Chateau de la Messardiere since now 6 years) and on and off Le Yaca and I tired in more than one occasion the lovely (but too far for us), La Reserve de Ramatuelle.
I only booked the Benkirai because it was the only hotel with some rooms left for the last weekend of August (24/25, 2012). Well, there are reasons why the hotel still had rooms available! I paid EUR 680 per night for my room (hence EUR 20 "cheaper" than the lovely Messardiere) but that was the only comparable thing between these 2 veeeeery different establishments. The rooms are rather simple to say the least. Ours, (supposedly a "junior suite") had a horrible stench and inconveniently located next to the kitchen so that you get your wake up call from the noisy and inconsiderate employees of that hotel. We also had to share it with an uninvited colony of ANTS! The service is simply non-existant. No one serving at the pool (unless you go yourself and try to locate an employee). In short, if that was the only hotel with a room in St Tropez, I'd rather go to Sardinia instead.
C. Klein

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Christian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sébastien N, Directeur général at Benkirai Hotel, responded to this review, November 30, 2016
Dear Christian K,

As the new Manager of Benkiraï I would like to thank you for taking of your time to poste these comments despite the fact that you had a bad stay. Wanted to let you know that we took good note of them and already changed and corrected some of the points. We also plan a full renovation during the closing period 2017/2018.
Hoping we will have the opportunity to welcome you again on a next visit to St Tropez.

Sincerely yours,

Sébastien N.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 27, 2012

Services and room are average at best. The shuttle service is a nice touch and works great. The hotel is not in town center and you have to hake a shuttle or drive. The hotel is heavily overpriced. I would not stay there again.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gritva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julien B, Directeur général at Benkirai Hotel, responded to this review, July 29, 2012
Dear Gritva,

Thank you for your comment. You are telling us that we are on average for the room and judging us as a two star hotel. I just confirm you, we are a 4 star resort hotel and be assured that the comfort of our customers and the quality of our services is a priority for us.

During the high season, you came on July, we offer prices equivalent to other 4 star hotel in St Tropez.

The hotel Benkirai is located at 1,5 km from the city center (Place des Lices) and at 1,5 km from the first Pampelonne Beaches. Our shuttle service can drop you free on those 2 spots.

We truly hope to welcome you again,

Yours sincerly,

Julien Brosset
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Qatar
Level 6 Contributor
139 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed June 22, 2012

Beautiful hotel for relax,they offer you a free ride to the beach 5 minutes by car.
the price ok .swimming pool amazing.
very clean place and nice staff.

Room Tip: best room in front of the swimming pool
See more room tips
  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KhalidAlhajri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Benkirai Hotel, responded to this review, July 8, 2012
Dear KhalidAlhari,

All my staff is joining to me to thank you for your comment post during your last stay at the Benkirai. I appreciate to see it's corresponding to your expectations. Hope to see you again at the Benkirai-St Tropez.

Julien Brosset
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level 6 Contributor
108 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed June 18, 2012

Benkirai is not bad but there are many things that do not fit with the good modern design. The room we had was level with the garden and the pool which is nice and good for peolple who do not mind to have people walking in front of the room. We tried the Thai Restaurant at 10pm and were offered a table which has not been cleared and cleaned. There were motorbike helmets and jackets lying on the chairs althoughnwe were the latest guests beside of the bikers. We ordered a bottle of wine from the small wine list and our two first choices were not available. After nearly giving up they brought a bottle that was corky but nobody cared. We gave up and went to our room. Nobody cared again. The Hotel did not at all meet our expectations and is far away to be a 4 star establishment although the design could match this. They have a good shuttle to town and if you are lucky and they do not have something else to do you will have a chance for a shuttle back.
But better do not have dinner in town because their shuttle is not working till late. Reception is not focused to help,and let you wait while having private talks for 30 minutes or longer.
All together average

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bushara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Benkirai Hotel, responded to this review, July 8, 2012
Dear Guido07,

We would lke to thank you for your time letting us know what did not meet your expectations and thank you for the compliment on the hotel's amenities.

Most of our rooms on the ground floor give directly onto the garden or the swimming pool. I do understand that the fact thatt people may walk in front of your room or lounging in the garden could disturb you. Please note, we also have rooms on the second floor with a balcony which can provide you with the privacy you are looking.for
Since your stay in October 2011, we changed our restaurant, instead of our Thaï restaurant, we've implanted the restaurant "La Régalade" at the Benkiraï St Tropez (famous "Bistronomie" adress in Paris with our head chef Bruno Doucet). Our restaurant team can espacially advise you a wine matched with the meal you order.

Regarding to the bikers with their helmets and jackets on the chairs, that was a small group we received for a short stay.

I am sorry to hear about the shuttle service but it's a free service we offer to our guest from 9.00 am until 11.00 pm. In addition we work with a private taxi company who can bring you back at the hotel at a preffered rate if our shuttle service is not available.

I am disappointed on the service our staff at the reception provided you. We always try satisfy our clientele, and our service has to be flautless.

Don't hesitate to contact me personally for you next stay,

Julien Brosset
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona, United States
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 7, 2012

Loved this hotel on our visit to St. Tropez! Very modern and clean, typical European shower where water got all over the floor..but other than that, gorgeous and serene. Lovely staff took care of us too

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melissa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sébastien N, Directeur général at Benkirai Hotel, responded to this review, November 28, 2016
Dear Melissa R,

Thank you taking of your time to post your comments. We are pleased that you appreciated your stay at Benkiraï. As the new Manager of the place, we hope we will welcome you again here at Benkiraï for your next stay in St Tropez.

Sincerely yours,

Sébastien N.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Benkirai Hotel

Property: Benkirai Hotel
Address: 70 Chemin du Pinet, 83990, Saint-Tropez, France (Formerly Lou Pinet St. Tropez)
Location: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Saint-Tropez
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Saint-Tropez
#11 Luxury Hotel in Saint-Tropez
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Benkirai Hotel 4*
Number of rooms: 38
Official Description (provided by the hotel):
The Hotel Benkirai is located in a green setting close to this exciting whirlwind of Saint Tropez activity, just close enough for its guests to fully appreciate the sunlight of The Cote d'Azur, the scents of Provence, the warmth of the seasons out by the swimming pool and the proximity of the Mediterranean. In the middle of generous vegetation, the Benkirai has 37 rooms in a large Provencal-style Bastide and 3 other buildings surrounding the pool. The Charm & More Group entrusted the design of the Benkirai to renowned designer Patrick Jouin, who created an elegant establishment in a discreet and simple style, a balance between tradition and modernity ... more   less 
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Also Known As:
Benkirai Hotel St Tropez

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