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Matteo S

Torino

712

Nice but with old rooms

Name: Nice but with old rooms
Item: Amarante Golf Plaza
Rating: 3
Author: Matteo S

Review of Amarante Golf Plaza

Reviewed September 6, 2016

Poor services in the hotel, the room is lite a old three star hotel, no fridge in the room. The cleaning is ok, i did not tried the Restaurant. Reception and courtesy Are are ok. The swimmingpool area is nice and the sap as well.More

Date of stay: August 2016

Room tip: With view

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More Reviews

MitchellC847 wrote a review Aug 2016
11 contributions
Charged extra €400 on arrival stating Booking.Com had made a mistake.
We arrived at the hotel, 2 adults and 2 children after booking via Booking.Com. On arrival we were told there was a mistake with our booking as there were no rooms available to accommodate us. I stressed that I had put the correct details in when booking and had the proof! I was then told at reception that I had to pay €600 extra, which when I complained was dropped to €400 euros.

We were put in a situation of take it or leave it and told our contract was with Booking.Com. I have since contacted them but haven't received a reply.

Really, really not good enough to put a family in this situation.......shameful!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Deruluc wrote a review Jul 2016
28 contributions1 helpful vote
Exceptional staff - hotel in dire need of renovation
Good points:

- The personnel is amazing. Polite, kind and extremely helpful
- The view is breathtaking
- The restaurant possibility to eat indoor or outdoor overlooking the golf with the same beautiful sea view.
- Breakfast is buffet style with something for everyone and the staff once again present and more than helpful.
- Dinner, a proper meal with real meat for the children's menu and served just like for adults in beautifully presented plates. For the adults the meal was fantastic with excellent fresh ingredients. The staff once again were amazing.
- Indoor poor perfect for when the weather is not so good
- Outdoor pool a little chilly but beautifully set out

The down side:
- Potentially beautiful hotel but in dire need of renovation. The carpet both in the communal areas and rooms are all stained and paint work is peeling everywhere.
- The room was lovely and big with a beautiful terrasse but the bathroom showed signs of water damage and the carpet was in a terrible state. All the plug socket were connected to the light switched so the minute the lights were turned off the sockets no longer worked so very complicated to charge anything (we ended up unscrewing the light bulbs)!
- Wifi virtually inexistant in the rooms

If it hadn't been for the staff I would have been very disappointed by our reservation.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Julianrs wrote a review Jul 2016
246 contributions20 helpful votes
The Good, The Bad and The Ugly
First of all, we checked in and checked out within 30 minutes.

The Good.
Breathtaking views of Sainte Maxime and Tropez, very helpful check in staff Laura who also was understanding when we decided to check out 30 minutes later. The fact that the staff had the courtesy and the sense not to charge us. The room itself was clean but !!!

The Bad.
Upon check in there was no assistance to empty our vehicle not a massive issue but necessary when you check into a 4 star hotel. The hotel itself is so dated, very old furniture, design and quality of interior. The spare bed for our son was more suited for a camping site very disappointing.

The Ugly.
The reason we checked out immediately was due to the very poor upkeep of the room, very clear that this hotel had not had a face lift in an eternity. I blame the management they have a fantastic location with breathtaking views and rooms that are disgraceful. Bleached stains on the carpet, drinks stains on the walls, plugs that we broken, mildew on the ceiling, broken tiles etc etc. The management should be ashamed of themselves the hotel is a stones throw from St, Tropez. A clear indication of a lack of investment and short term gain mentality.

Luckily we found another hotel within the hour.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mohamed G wrote a review Jul 2016
70 contributions15 helpful votes
Sainte Maxime, Cote d'Azur
The hotel is situated on a plateau of French Riviera .The Golf & Spa Resort Overlooking the Bay of Saint-Tropez. Of course to move around we needed a car.
The room was very nice and clean. The all hotel staff were friendly. The shuttle bus service is very helpful.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
hanscotty wrote a review Jul 2016
103 contributions
Time warp with a great view
This hotel was like stepping back in time, it clearly hasn't been renovated for quite some time, it had a real 70's or 80's feel about it with orange furniture and terracotta tiles.
The hotel is around 10 minutes drive from sainte Maxime up a steep hill, I would say as long as you have a car it is ideally situated to visit sainte Maxime and st tropez.
Although the room was dated, it was clean, comfortable and had an amazing view of the surrounding countryside and st tropez bay- a real bonus!
We were staying for our anniversary and the hotel were kind enough to give us a free bottle of wine- which was much appreciated.
Other than the dated look and feel, my only other issues were that the free shuttle to sainte Maxime should continue into the evening, it finishes at 6pm ish which is no good if you want to go out for the evening. The hotel charges for parking which I personally think is ridiculous, it's in the middle of nowhere and most residents end up parking on the road which is quite dangerous. My only other gripe was that although the pool area was nice, the pool bar menu was very odd and didn't offer much variety.
Saying all this, the staff were all lovely, room comfortable and well that view could be watched all day. With a little updating it could be a real gem.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.