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“A nice hotel but beach not included”

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Holiday Inn Nice - Saint Laurent Du Var
Reviewed September 2, 2012

Stayed with my wife in the end of August 2012. We were well received, the room was clean but some what worn. We had a nice balcony with view over the ocean. I think it is ok value for money, not exactly a hotel to return to, but a good starting point if you are arriving as we did to Nice for a holiday espcially if coming in late and you do not want to drive to far the first day, very close to the airport.
I am somwhat supprised over the fact that the access to the beach and sun beds associated with the hotel is not for free and the cost is 12 Euro and above. Personally i think this is unacceptable for a hotel that claims to be on the beach and to be a resort.

  • Stayed: August 2012, traveled as a couple
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3  Thank MOLSWE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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274 - 280 of 570 reviews

Reviewed August 26, 2012

Not sure why this hotel has such bad reviews. just spent 4 days there with the family - rooms are good, but A/C very poor - so make sure you either book a fan for the room or ask for one when you arrive - makes a huge difference. Cocody Beach club is very nice, but due to the fine shingle in the water, the water quality is poor. Beach Club at the opposite end of the bay has clearer water but is rocky rather than shingle - take your pick! Loads of great restaurants around the bay to suit all tastes, most with childrens menus, plus CAP 3000 with its shops and restaurants, plus supermarket is only 5 mins walk too. overall a goof place to relax for 4 days.

  • Stayed: August 2012, traveled with family
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1  Thank marc_matthews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012

We had reservation to stay at this hotel for 5 nights, we ended up staying 1 night and canceled the remaining 4 days. The location of this hotel is about 20 minutes drive to the heart of Nice. The location around the hotel looks more like a third world country rather then south of France. I feel bad for the TA community that would get stuck in this hotel that needs major renovation, it is more like it had its hey days in the 60's??? I was lucky enough that we could find us a great hotel in the heart of Nice and suprisingly with the same cost. Please do your research and book a hotel in the heart of Nice stay away from this DUMP

  • Stayed: July 2012, traveled with family
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2  Thank Lela#1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Nice - Saint Laurent Du Var, responded to this reviewResponded September 5, 2012

Dear Lela#1,

Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding your experience, so we have sent you a private message.

Sincerely,

Zelyn N
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2012

I booked a couple of nights here towards the end of a family holiday in sanremo. Unfortunately I booked first, and reviewed on trip advisor second. I can confirm to my cost that this is the wrong way round.

The holiday inn website showed a smart hotel with swimming pools and promised resort style facilities. Well the swimming pools are long gone and the beach club is basically a small piece of seafront with some sand dumped on the pebble beach. Of course if i had read recent reviews I would have known all this. What I wouldn't have known was that the beach at saint Laurent du var had recently been closed due to poor water quality. This was articulated to us by our rep in Italy. Bad news travels fast.

The rooms were ok, if a little dog eared and my wife and I had an outstanding Mojito. This is one of the reasons I didn't score the experience lower.

To sum up, if you want to be close to nice airport and don't mind the frustration of not being in either chlorinated or salt water on a hot summers day, then you may find this hotel acceptable to your needs. Unfortunately it didn't live up to our expectations.

  • Stayed: August 2012
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1  Thank TCIrvine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2012

There is no pool facility at this hotel.
Our first holiday for six years and the first trip for our two daughters aged 4 and 5, with the lure of three advertised pools confirmed by the british reservation centre we went to teach the girls to swim.
On arrival the staff confirmed there was no pool as two had been filled in and the third (still in photos) is not for use, aparently residents who live in converted rooms throw things at guests trying to use the final pool.

The only option for water is to pay the extortionate 12 euros per day per adult to use the 'sandy' beach, it is sand, over pebbles that lead to murky harbour water with oh yes pebbles.

There is no restaurant for lunch and evening within the hotel and you have to go onto the promenade to find eateries or order from room service.

The manager offered us the use of a neighbouring pool at 2m deep throughout with only a few steps and loose tiles that resulted in cut feet. Not in any way suitable for young children to learn to swim.

So objective: a break to teach the girls to swim
outcome: over a 1000 euros out of pocket with swimming still to learn.

Holiday inns response pretty much tough, unless I can give evidence that there was supposed to be a pool, £80 back for the 'beach' charges and have a nice day.

Not suitable for families who actually want nice surroundings and as for the title resort? well.....

Room Tip: somewhere else!!!! unless its just a room you are after
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  • Stayed: August 2012, traveled with family
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1  Thank linzbabydoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2012

First, there is no pool - not to mention the 3 the brochure and website say they have. Very disappointing for my family and me. The air conditioning chugged and chugged, but the cool air only extended about 6 inches from the vent. Some nights it was better to sleep with the patio door open. The staff was kind and responded to my every request. When my husband inadvertently tried to open our room door from the inside with the latch lock on it, he pulled it right off! Not very secure! But it was replaced the next day. It was nice to have a laundry available - should be free. Breakfast was expensive, 20 Euro per person. The family suite was a room with 2 double beds, not a suite. The bathroom was spacious, but I wish the shower in the tub worked. Why is it there? This hotel was steps to the beach and a short walk to the Cap 3000 mall, a good location. It is past due for refurbishing, for sure.

Room Tip: Rooms are more ocean front than ocean view
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  • Stayed: July 2012, traveled with family
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3  Thank AprillHill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, IHGCare at Holiday Inn Nice - Saint Laurent Du Var, responded to this reviewResponded August 18, 2012

Dear AprillHill,

Thank you for taking the time to write our hotel a review. I am glad that you liked the location of our property and it is nice to know that our staff was attentive enough to respond to your needs. Please accept my sincerest apology for the air conditioning issues you experienced. I understand the discomfort this caused you and I appreciate you bringing this matter into our attention as the feedback we receive from guests like you enables us to improve on our services.

Again, I do apologize and regret that this impacted your experience at our hotel.

Sincerely,

Pam G.
Case Manager
IHGCare

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Reviewed July 30, 2012

Having visited the area before we decided to return to the Holiday Inn. Its excellently located with a free hotel shuttle bus to and from the airport (which is very close by). The staff on reception speak good English and are very helpful. The breakfast is OK - not great value at about 23 Euros but then this is the South Of France! Our main problem was with the air-conditioning. It just isn't effective enough in the guest rooms - and for the price you pay this really needs addressing.

  • Stayed: July 2012, traveled as a couple
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1  Thank jonathang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Nice - Saint Laurent Du Var

Address: 167 Promenade des Flots Bleus, 06700 St-Laurent du Var, France
Phone Number:
Location: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > St-Laurent du Var
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in St-Laurent du Var
Price Range: $109 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Nice - Saint Laurent Du Var 4*
Number of rooms: 124
Official Description (provided by the hotel):
Holiday Inn Nice Port Saint Laurent is the only hotel of the area built right on the beach. It is walking distance from the shopping center Cap 3000.Holiday Inn Nice Port Saint Laurent features comfortable and renovated rooms with terrace, including some with a view of the sea. The rooms are spacious and luminous. They offer all the facilities you may need for a relaxing stay.For your comfort, the hotel features a restaurant serving buffet breakfast, to be savoured on the terrace. The new other restaurant The Bay Star Cafe is set right on the beach and servesa French Modern Bistro Cuisine : A delight ! Located on a beautiful sandy beach on the Baie des Anges the hotel offers also a private Beach : The Bay Star Beach and Lounge with Bar, Snack and beach restaurant. ... more   less 
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Also Known As:
Holiday Inn Resort Nice - Port St Laurent Hotel St-Laurent Du Var
Holiday Inn Hotel Nice
Holiday Inn St-Laurent Du Var
St-Laurent Du Var Holiday Inn

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