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“Unlucky Surprise” 2 of 5 bubbles
Review of Club Delcloy

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Club Delcloy
Megeve, France
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Unlucky Surprise”
2 of 5 bubbles Reviewed August 18, 2012

Our friend stayed in this hotel. It happened so, that his visit took place in the middle of August when the temperatures at Cote d'Azur were at their peak. The outside temperature was around 35 in shade. So, when he exhausted from his flight, got into the room for some rest he was surprised in the most unpleasant way imaginable. The rooms didn't have climate control of any kind (no fans, no conditioning, nothing). When he called the reception they said that they didn't have ANY air conditioned rooms and that the 3-star hotels aren't supposed to have them.

So, the friend had to move out from the hotel... He couldn't assess anything else about it, but having no air conditioning is enough for blacklisting a hotel forever, especially in such a hot location as Cote d'Azur.

  • Stayed August 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
5 Thank NL2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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161 reviews from our community

Traveler rating
    27
    61
    45
    18
    10
See reviews for
69
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5
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
London, United Kingdom
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 bubbles Reviewed May 17, 2012

In terms of value for money in that area, I'd say it was good, in terms of value for money generally I wouldn't be so generous. The staff were civil and polite but there was an aire of 'couldn't care less', but to be fair they were just 'laid-back'. The outside grounds and pool was superb and the garden was fabulously kept, plants and trees had names and were trimmed and watered daily. The views over the bay was the best and takes the breath away, but the rooms were awfully basic, towels shabby, mould in shower, separate toilet constantly smelt as there was no extractor fan or air circulation. Water pressure was ok and water was hot. Carpet was stained, thin and old but our first room was a stone floor with a kitchenette and 2 single beds, we moved to a much nicer room so my review is is based on this. All that said, we had a fabulous time in Cote d'Azur and we were able to park our car in the grounds or in the underground car park which was tricky because of small spots and inconsiderate parking. Hotel was central to shops, restaurants & railway. One of the main problems for me aside from the room was not having a bar open all day to get drinks/coffee/tea whilst by the pool. It closed at 2.30pm then re-opened at 5.30 but the barman was always late to work it didn't get opened up until closer to 6pm by which time we wanted to shower, change and go out. I would stay there again because I know what to expect and what to bring with us - hairdryer & towels (which you can borrow from reception as I discovered 3 days into the holiday) but I wouldn't necessarily rate this hotel and recommend to others despite this. Bare in mind that the hotel next door literally next door costs €500 a night and is in the exact same spot overlooking the bay, so I would definitely stay again for €100 a night leaving money to enjoy the Cote d'Azur. But it's a choice thing.

Room Tip: Go for a 2 room apartment without a kitchenette, whilst you might not need the bunk beds at least yo...
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  • Stayed May 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank 4Noels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these St-Jean-Cap-Ferrat hotels

wiltshire
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed August 25, 2011

Booked hotel as we traveled with a child and wanted a kitchette. When we arrived we found out the pictures were inaccurate and the kitchettes hasd been taken out. The fridge was replaced with a miniture minibar. The microwave etc removed. Shame. Great location. Good pool. Rooms clean but property needs a refurb. you may get lucky and get a better room or you may not. No air con. No real security in the rooms as windows in our unit would deter a thief for about 15 seconds. For a few days fine but for longer stays the problems would irritate you.

Room Tip: Rooms that start with 900 (or close) are next to a busy railway line so noisy.
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  • Stayed August 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank BertieWiltshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, UK
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed July 14, 2011

I stayed with some friends at the Hotel Delcloy from 7 to 10 July. The hotel sits at the top of St Jean Cap Ferrat and is in a great location as has a wonderful outlook over the sea and bay, it's also next door to the 5 star Hotel Riveria. There is also a great footpath that runs from the hotel along the cost to the harbour/restaurant area of St Jean Cap Ferrat, which takes about 15/20 mins to walk.

The rooms are clean, with modern shower room and seperate toilet, and the bedroom is large with TV and small kitchenette area with dining table and chairs, and balcony. It was perfect for our needs the only downside was that we couldn't find any air conditioning in the room which made it, at times, almost unbearable to sleep in. The apartments look a little dated from the outside but are clean and comfortable inside, the great thing about this hotel is the large pool area which has spectacular views over the sea and bay. Staff were friendly and helpful and we encountered no problems.

There are regular buses that run to Nice every 10/20 mins for one euro each way (it takes approx 20/25 mins), and the hotel is within (10/15 min) walking distance to Ville France. A taxi to Monaco costs around 50 euros each way and is approx 20 mins from hotel, a taxi to Nice Airport was approx 65/70 euro each way so much cheaper to bus it.

If you don't want to stay in Nice but still want to stay somewhere within easy reach of the main towns, then I would recommend this hotel, the rooms are fairly modern although basic - but the grounds and outlook from the pool are spectacular.

  • Stayed July 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank carolineMC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
116 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 bubbles Reviewed May 19, 2009

Prior reviews were a forwarning and so I was prepared for the worst. I accompanied my husband who was attending a conference at this hotel in May '09, stayed 3 nights.
Considering that the conference drew folks from all over Europe and America it was astounding that there was almost no English spoken, much less other languages. This was true for the restaurant as well as the front desk. Language barrier made resolving billing problems quite problematic upon departure. We concluded that this resort caters to French families and group tours exclusively. Its worst characteristic is lack of service. Be forwarned, there is no one to assist with baggage and there is a long driveway into the resort, the reception is not near the location of the rooms elsewhere on the property.
Resort/hotel is situated right on the water, facing east. Its location is very convenient for walks around St. Jean Cap Ferrat (immediate access to coastal walking path around the peninsula; bus stops are nearby, and train station about 10-15 min. walk to Beaulieu sur Mer). Grounds were actually quite nice and appeared to be well taken care of. Pool was fine, overlooking the sea.
Room was spartan at best, bathroom tiny, towels were not changed during our visit, no pool towels provided. I heard complaints about attendees who were given tiny, dark single rooms facing a wall with one small window.
Restaurant only serves meals buffet style, and considering the service attitude of both front desk and wait staff, we were pleasantly surprised by the quality of the food. One MUST be on time however, we missed breakfast one day and barely made a dinner - the food is whisked away 15 min. before closing time, no exceptions.
Despite claims of free wireless internet service, it was almost impossible to access and only while sitting on a chair by the front reception desk.

  • Stayed May 2009, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank aavery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed September 20, 2008

The Facilities are great but the rooms are ghastly and dirty. They are not cleaned and the staff are most unhelpful. The pool was not heated although we all complained nobody bothered to do anything, The manager seems not to be around and none of the employees could care less. bedding is foul. Had to buy my own pillows and towels. Breakfast is very processed and coffee was disgusting. Such a pity as it could be the most wonderful resort in the south of france. The views are to die for and the position is the best. No air conditioning.

  • Liked — The views from the breakfast and pool area
  • Disliked — Staff, dirty unheated pool. Lack of communication when there were problems. Pillows
  • Stayed September 2008, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank LondonMerlot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 18, 2008

This hotel is ideally located within walking distance of Beaulieu, Port St Jean and Villefranche (excellent restaurants). The hotel pool is fantastic - what views! and the beach is a 2 min walk round the corner along the scenic coastal path. The staff were helpful and friendly and the rooms were clean with very comfy beds. They looked just like in the photos. We had a great stay and would definitely stay there again.

  • Stayed June 2008, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank LouisaBelfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Delcloy

Property: Club Delcloy
Address: 3 avenue Jean Monnet, 06230 St-Jean-Cap-Ferrat, France
Location: France > Provence > French Riviera - Cote d'Azur > St-Jean-Cap-Ferrat
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in St-Jean-Cap-Ferrat
Price Range (Based on Average Rates): $
Hotel Class:3 star — Club Delcloy 3*
Number of rooms: 102
Reservation Options:
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