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“Beautiful hotel”

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Boscolo Exedra Nice, Autograph Collection
Ranked #24 of 204 Hotels in Nice
Certificate of Excellence
Reviewed September 27, 2012

We stayed at the hotel in August 2011.
The hotel itself if very beautiful. The rooms are clean and very well maintained. Overall its pretty much as advertised. Hotel itself gets an "excellent".
As for the hotel staff...I would say average. Overall you may get an impression that they are somewhat snobby. Couple of complains that I had (which did not ruin the trip or the impression of the hotel):
1. When I was making a reservation, I requested that the room would not be on the floors 3 and up. However I got the room on the second floor.
2. The room door sometimes would "jam" and you REALLY had to push it in order for it to open. When I brought it up with the hotel concierge, he said he will take care of it but never did.
3. The room keys kept expiring after 3(?) days... Which I dont really understand because we stayed there for 7 nights. This means that you have to go back to the reception for them to change the expiry. A waste of time I think.
4. With my room being on the second floor, the windows and the doors were facing a common terrace. The transparent curtains did not offer much privacy. When I asked at the front desk if it was possible to close the metal pull-down door for the evening time (for privacy reasons), I was told that they never have any break-in and its not necessary. Which wasn't what it was about.
These are the things that you could put up with I guess. And overall I would probably stay in the same hotel next time.

  • Stayed: October 2011, traveled as a couple
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2  Thank GennadiyR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 22, 2012

I spent 3 days in Exedra in Nice, in September. If you like white, you will like the hotel. everithing is white: the lobby and the rooms. Rooms are modern, nice decorated and furnished.

The breakfast is very good and is a nice terrace where you can stay.

The hotel is not far from the sea and close to shopping area.

  • Stayed: September 2012, traveled on business
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2  Thank Gabriela N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
exedra, General Manager at Boscolo Exedra Nice, Autograph Collection, responded to this reviewResponded September 25, 2012

Dear Guest,

We have really appreciated for taking the time to express your feedback concerning your stay in our property on TripAdvisor. It was a pleasure to welcome you, every day the main goal of the management and the staff of the Boscolo Exedra are to reach guest satisfaction.
We hope to have the chance to welcome you for your next stay on the French Riviera.

With kind regards,

Silvio Catalano
The General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 21, 2012

If you are looking for a great hotel and stay choose the Exedra Nice. A few months ago I was on holiday with my husband and my 17 years old daughter. The luxury entrance conducts you into a refined and light-filled lobby graced by white decorations. You will find the same style and colours in the rooms. We booked a deluxe room with a double bed and an extra bed. It was totally white and had a refined and elegant design. The bathroom was also very nice, the only downside was the lack of privacy as It was in sight. The relaxation area was very comfortable and I really enjoyed this opportunity to chill out with my family. The swimming pool was free and had an original design. The spa was also fine but be careful if you have young children because the minimum age is 12 years. Because of the strategic location of the hotel, shops and restaurants are within easy reach. The hotel is about 10 minutes from Its private beach called "Promenade des Anglais". The way to the beach is not tiring and It’s nice to enjoy the landscape while you’re walking. The beach offers sunbeds, beach umbrellas and towels. The hotel has also bars and restaurants inside. I would strongly recommend the restaurant "The Fish": the food is delicious. The staff was very friendly, kind and experienced.

  • Stayed: August 2012, traveled with family
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2  Thank ConsueloRMadrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
exedra, General Manager at Boscolo Exedra Nice, Autograph Collection, responded to this reviewResponded September 25, 2012

Dear Guest,

We have really appreciated for taking the time to express your feedback concerning your stay in our property on TripAdvisor. It was a pleasure to welcome you, every day the main goal of the management and the staff of the Boscolo Exedra are to reach guest satisfaction.
We hope to have the chance to welcome you for your next stay on the French Riviera.

With kind regards,

Silvio Catalano
The General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2012

One can read all sorts of fancy visionary statements from the owners of this hotel chain but the only thing that really stands out is the high price. The Nice property should be 3 stars not 5. Room service is €5 extra charge on top of high room rate. Borrowing a cork opener from the lobby bar was impossible "because there was only one in the hotel" When complaining at the front desk, I was promptly advised that I could complain to the manager the following morning. Everywhere you look, from the entrance to the bathroom, lack of maintenance is rampant.

Room Tip: Stay away.
  • Stayed: September 2012, traveled as a couple
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2  Thank Arnar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
exedra, General Manager at Boscolo Exedra Nice, Autograph Collection, responded to this reviewResponded September 25, 2012

Dear Guest,
Thank you for sharing with us your experience at the Boscolo Exedra, we really regret to learn that your stay did not come up to your expectation and we are taking very seriously into consideration your negative experiences. Be assuring that the Management will take all necessary steps and make all efforts in order that these episodes did not repeat themselves as for us the service attention and attitude toward our guest is the priority and we hope to improve these aspects in the shortest terms.
Again please accept our sincere apologize for the maintenance problems that we are immediately solving in order that the guest will not encounter this situation in the future again.
We hope that you will have the opportunity to return and experience these changes in the future we will be more than pleased to propose you as gesture of goodwill a free upgrading and a VIP welcome. With kind regards.
The Management

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Reviewed September 19, 2012

The Boscolo Extrda Nice is a truly 5 Star hotel. Its recent total refurbishment has resulted in an ultra stylish hotel and the service matches the perfect decor. We stayed for 3 Nights and had an absolutely wonderful time. Our room 316 was on the 3rd floor with a small balcony it was spotlessly clean and the all white decor was lovely. The TV had all international channels and the bathroom and shower were great. Bed linen and towels , robes and slippers were all new, clean and fluffy. The turndown service was efficient and arrived nightly with fresh towels and sweets. In fact this is, in my opinion, one of the only truly 5 star hotels in Nice and comparable with the best modern hotels in London, Paris or New York. There is also a Spa free for residents with a hydro, ( not swimming ) pool, sauna and steam room. Finally the hotel staff were very attentive from the doormen, maid service and the reception staff. Fantastic 5 star hotel.

  • Stayed: September 2012, traveled as a couple
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4  Thank SnowdropLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2012

Great hotel for a short break in Nice. Rooms are light, airy and modern. The terrace is great for breakfast (good continental buffet!) and pre-dinner drinks. The hotel is Italian inspired, quite spacious and grand, amd actually looks like the pics on the website! Good location between the seafront and train station makes it perfect for day trips to Monaco and Cannes.

  • Stayed: September 2012, traveled as a couple
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3  Thank sarahkc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
exedra, General Manager at Boscolo Exedra Nice, Autograph Collection, responded to this reviewResponded September 28, 2012

Dear Guest,

We have really appreciated for taking the time to express your feedback concerning your stay in our property on TripAdvisor. It was a pleasure to welcome you, every day the main goal of the management and the staff of the Boscolo Exedra are to reach guest satisfaction.
We hope to have the chance to welcome you for your next stay on the French Riviera.

With kind regards,

Silvio Catalano
The General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2012

Went for a 3 day break. Couple Vacation. Very nice hotel, great staff. Nice rooms. not so good pool spa, but for the rest very good. Hotel restaurant is very good and expensive. Walking distance from the city center. Quite Expensive.

Room Tip: Dont choose rooms near elevator! Very Noisy!
  • Stayed: August 2012, traveled as a couple
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1  Thank Valerio V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Boscolo Exedra Nice, Autograph Collection

Address: 12 Boulevard Victor Hugo, 06000 Nice, France (Formerly Boscolo Exedra Nice)
Phone Number:
Location: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Nice > Centre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Nice
#12 Luxury Hotel in Nice
#17 Romantic Hotel in Nice
#22 Family Hotel in Nice
Price Range: $186 - $533 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Boscolo Exedra Nice, Autograph Collection 5*
Number of rooms: 112
Official Description (provided by the hotel):
Experience elegant luxury in the French Riviera at the Boscolo Exedra Nice, Autograph Collection. Our boutique hotel features an ideal location just minutes from the Promenade des Anglais, Old Town and some of the town's most pristine beaches. With our splendid amenities, signature spa and on-site Italian restaurant, we ensure an unforgettable stay in Nice, France. ... more   less 
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Also Known As:
Boscolo Exedra Nice Hotel Nice
Boscolo Exedra Hotel Nice
Nice Boscolo Exedra Hotel

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