I stayed here with my partner for 5 nights at the beginning of September.
Firstly I will start with the mistakes. My partner is serverely allergic to nuts. I advised the hotel of this. We were brought nuts with our room service. We advised them again and we were given them with our ice cream at dinner the next day.
There was obviously a miscommunication at the kitchen. The hotel handled my complaint very well. 100 euros was deducted from our room bill. Countless apologies were made. 150 euro dinner was on the house. And we were offered a 150 euro a nice discount on our next stay.
The food is great the location is fantastic and the service is phenomenal.
In particular, Lorence (deputy manager) and Pierrick (restaurant staff)
I have stayed at many many hotels and I think this is the best service I have recieved. I have never felt so comfortable and at home at a hotel.
Will definitley return
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- Also Known As:
- Le Palais De La Mediterranee Hotel Nice
- Palais De La Mediterranee Hotel
- Palais De La Mediterranee Nice