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“Outstanding”

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Hyatt Regency Nice Palais de la Mediterranee
Ranked #3 of 203 Hotels in Nice
Certificate of Excellence
GreenLeadersSilver level
Reviewed July 17, 2013

Our family of 3 had a fabulous stay over 5 nights. The hotel is in a great location. The rooms are quiet, spacious, clean and very nicely equipped. The beds were very comfortable and the bath products excellent. All of the staff were warm and friendly, and we particularly appreciated the concierge staff who pointed us to many excellent local restaurants. This was an expensive hotel for us but well worth the splurge. We didn't eat breakfast here as we found several small restaurants along the Promenade offering breakfast options at a much more reasonable price. Beautiful hotel - excellent staff - great experience.

  • Stayed: July 2013, traveled with family
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Thank JMB010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce M, Marketing Communication Manager at Hyatt Regency Nice Palais de la Mediterranee, responded to this reviewResponded July 29, 2013

Dear Guest,

We thank you for your review and recommendation on TripAdvisor.

That was a pleasure to welcome you. We are very pleased to hear that you had a perfect stay at Hyatt Regency Nice Palais de la Méditerranée and that you enjoyed our comfortable and spacious rooms, our central location and the recommendations of our Concierges.

We hope we will get the chance to welcome you back very soon on the French Riviera.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,294 - 1,300 of 3,118 reviews

Reviewed July 15, 2013

Loved this hotel and its location. The staff was gracious, helpful and very informative. The breakfast was decent and so was dinner. The pool is too cold for our liking and this is really the only complaint I have about it. There are only a limited number of lounge chairs so getting one is difficult. The wait staff is slow but friendly. The view from the terrace is fantastic. Nice piano player comes in late afternoons. The concierge staff has extremely helpful and gave good advice to us every day. Everything is overpriced in France, but here it was almot worth it for once.

  • Stayed: July 2013, traveled with family
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Thank pres2n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce M, Marketing Communication Manager at Hyatt Regency Nice Palais de la Mediterranee, responded to this reviewResponded July 29, 2013

Dear Guest,

We thank you for your review on TripAdvisor, following to your stay at Hyatt Regency Nice Palais de la Méditerranée.

We are very pleased to hear that you had a wonderful stay in our property and that you particularly enjoyed the sea view from our terrace and the recommendations of our Concierges. We thank you for your comment regarding the temperature of our heated swimming pool and pay all our attention to your feedback.

We hope to welcome you back very soon during your future stay on the French Riviera.

Best regards,

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Reviewed July 15, 2013

We stayed at the Palais de la Mediterranee in March before it was taken over by Hyatt. We had a sea view room and we really happy with it. We had a great view from our balcony and the room was clean and well equipped. The bed was huge and very comfortable. We made full use of the swimming pool, steam and sauna and thought they were very good....we the only ones using them as the hotel was quite quiet.

The hotel is well located for exploring Nice. We particularly liked the old town.

We stayed room only so ate our meals elsewhere. We did however try the cocktails in the hotel bar which I can thoroughly recommend.

Stayed: March 2013, traveled as a couple
Thank Sharon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce M, Marketing Communication Manager at Hyatt Regency Nice Palais de la Mediterranee, responded to this reviewResponded July 25, 2013

Dear Guest,

We thank you for your review and recommendation on TripAdvisor.

We are very pleased to learn that your really enjoyed your stay in our property, especially our facilities, our large and comfortable sea view room and our central location.

We hope we will get the chance to welcome you back very soon at Hyatt Regency Nice Palais de la Méditerranée and thank you for your feedback.

Best regards,

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Reviewed July 15, 2013

Everything about this hotel was spot on. The rooms all modern with most facing the beautiful Mediterranean sea. Stayed in an executive king room which was very large with nice balcony overlooking sea. Expensive in the height of summer but worth it. Very quiet rooms considering the esplanade traffic and also the shutters that come down make the room dark for sleeping as well. Restaraunt fabulous with stunning views. Highly recommend this hotel that is now a Hyatt Hotel

  • Stayed: July 2013, traveled as a couple
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2  Thank Brightonchick_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce M, Marketing Communication Manager at Hyatt Regency Nice Palais de la Mediterranee, responded to this reviewResponded July 25, 2013

Dear Guest,

We really thank you for your review and feedback on TripAdvisor.

That is a pleasure to hear about your satisfaction and we are very pleased to learn that you particularly enjoyed your stay in our property and more especially our beautiful executive king room, its comfort and our sea view terrace restaurant.

We thank you for your recommendation and hope to welcome you back very soon at Hyatt Regency Nice Palais de la Méditerranée.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2013

The location on the Promenade des Anglais was wonderful although unfortunately due to the weather we were unable to enjoy the beach. Our room was large and well appointed with a king bed everything one would expect from the Hyatt. The staff were courteous and extremely helpful. Breakfast was expensive so we ate at various cafes nearby. Premium location and quality accommodation I would certainly recommend it if your willing to pay that bit extra!

  • Stayed: June 2013, traveled as a couple
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Thank Chez549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce M, Marketing Communication Manager at Hyatt Regency Nice Palais de la Mediterranee, responded to this reviewResponded July 25, 2013

Dear Guest,

We thank you for your review on TripAdvisor, following to your stay at Hyatt Regency Nice Palais de la Méditerranée.

We are very pleased to hear about your satisfaction, especially regarding your spacious and comfortable room, our location and the quality of our service. Please rest assured that your comfort and satisfaction are our main preoccupations.

We thank you for your recommendation and hope to welcome you back for your future sunny stay at Hyatt Regency Nice Palais de la Méditerranée.

Best regards,

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Reviewed July 14, 2013

Perfect location, hospital&friendly staff. Good breakfast for France :-). Quite good restraunt, very good service and good rooms. The toilet is not combined with bathroom, which can be unconvinient to somebody.

  • Stayed: July 2013, traveled as a couple
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Thank vladislav r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce M, Marketing Communication Manager at Hyatt Regency Nice Palais de la Mediterranee, responded to this reviewResponded July 25, 2013

Dear Guest,

We thank you for your review on TripAdvisor.

We are very pleased to hear that your stay at Hyatt Regency Nice Palais de la Méditerranée was perfect and that you particularly enjoyed our location, staff and service.

We sincerely thank you for your recommendation and hope we will get the chance to welcome you back for your future stay on the French Riviera.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2013

Like most everybody, I book my own hotels through the internet. But, regardless of my due diligence (e.g. considering photos, descriptions and review on the hotel's own site and various other travel sites), I got duped on a trip to Nice this past June. The "Deluxe Sea View Room" that I had booked was NOTHING like the photos they had on the website. NOTHING.

The room was booked in Jan when the hotel was owned by the Concorde, now it is owned by Hyatt. That said, the photos on the site then and now are the same. I booked a "Deluxe Sea View Room" for 3 nights at about $600/night. If you look at the room photos you will see plush and elegant furniture, luxurious champagne and purple colored interiors, and a balcony overlooking the sea.

Our FIRST room at the Palais de la Méditerranée we were told was an "upgrade." 1) It was a 'suite' that had a small bedroom and another interior TV room with no windows that was completely useless to my husband and I. 2) It had cheap shag carpet (the kind where you see the vacuum lines everywhere) and bright ORANGE interior design. 3) Lastly, it was inside of the courtyard, in the corner (so the balcony was half the size of others) and OVER THE POOL...the very active loud pool. It was insane that they tried to pull this over on us! There's no photo of this room on the website trust me.

We were livid. I would honestly say they were really trying to pull one over on us.

My husband and I travel internationally a great deal, so I had no problem calling down to the front desk immediately to say that this room is not what we booked.

The second room they that put us in was about one-star better. 1) It was one floor up and one-star better looking. 2) It was NOTHING like the photos. 3) It was still in the courtyard but on the other side, so quieter.

We paid a good sum of money for a "Deluxe Sea View Room" that was advertised on their web site with beautiful photos of what to expect from the room and the view. Don't make the same mistake we did...DON'T TRUST THE PHOTOS.

ps I think the room they show on their site is the Penthouse.

Room Tip: Email the hotel. Ask for an exact description of what you are booking in writing. Have it in hand wh...
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  • Stayed: June 2013, traveled as a couple
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6  Thank mei lisa t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecommerce M, Marketing Communication Manager at Hyatt Regency Nice Palais de la Mediterranee, responded to this reviewResponded July 18, 2013

Dear Guest,

We thank you for your review on TripAdvisor, following to your stay at Hyatt Regency Nice Palais de la Méditerranée.

We are absolutely sorry to learn about your disatisfaction concerning your sea view room and the picture you saw on our website.
At your arrival, we offered you an upgrade in a Regency Suite which was renovated in 2012, located on the 4th floor of our property and with a sea view over our terrace and swimming pool. Then, regarding your request, we proposed you a Sea view room, which was conformed to the one you reserved on Internet (only the colors can change) and located on the 5th floor. The view from this category of room is over the third fllor terrace and faced to the sea. It corresponds to the picture on our official website.

Please rest assured that your comfort and satisfaction are our first preoccupations. We thank you for your feedback and hope to welcome you back at Hyatt Regency Nice Palais de la Méditerranée for your future stay in Nice.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Nice Palais de la Mediterranee

Address: 13 Promenade des Anglais, 06000 Nice, France
Phone Number:
Location: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Nice
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Nice
#1 On the Beach Hotel in Nice
#1 Business Hotel in Nice
#2 Luxury Hotel in Nice
#2 Green Hotel in Nice
#4 Romantic Hotel in Nice
Price Range: $171 - $506 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Nice Palais de la Mediterranee 5*
Number of rooms: 187
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Also Known As:
Le Palais De La Mediterranee Hotel Nice
Palais De La Mediterranee Hotel
Palais De La Mediterranee Nice

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