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“Helpful staff in a special location”
Review of Massenet Hotel

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Massenet Hotel
Ranked #93 of 204 Hotels in Nice
Toronto
Level 6 Contributor
639 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 293 helpful votes
“Helpful staff in a special location”
Reviewed October 24, 2012

We really enjoyed our stay here. The room was eerily quiet, a first for any of our stays in urban France. Being so close to the Promenade plus the Old Town was very convenient. Desi and also Mathiue at the front desk were happy to help us in any way. Keep up the great work folks!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank zebecToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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296 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Chicago, USA
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 21, 2012

We were surprised at the spaciousness of our room at the Massenet,. Everything was very clean. The location was excellent and the staff was friendly and extremely helpful. Farooq at the front desk was the star of it all, he was very polite and friendly. Highly recommend this hotel.

Stayed October 2012, traveled as a couple
Helpful?
2 Thank dhawalbatavia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level 4 Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 15, 2012

We were pleasantly surprised at the spaciousness of our room at the Massenet, having found in past trips that most hotel rooms in France were small. Everything was very clean. The location was excellent and the staff were friendly and extremely helpful. Very good value for the price and only one block from the Promenade des Anglais.

Room Tip: Our room was quiet. Might not be in high season.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Artusi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carpinteria
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 12, 2012

When we drove up to the hotel, our first impression was that it was a dive; neon sign, shag carpet, definitely nothing fancy. But all the staff was super friendly and helpful. The room was clean and safe even if it wasn't pretty. The location was perfect. We were close to the beach and old town. Just had to walk around the corner for a variety of restaurants. And I have to mention again how great the staff was. Every single person who worked there went the extra mile to provide great customer service.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hector T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed October 12, 2012

Having had to initially cancel this trip for personal reasons this hotel was an excellent find, A great location close to the sea and the Old Town, a clean good size room and very friendly and helpful staff.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MikeL27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 30, 2012

Located well off the main road through Nice, down a side street, just minutes walk from the sea, shops, eating and market. As a result of its location there was no road noise at all but you also don't get a view from your window! My room overlooked a block of flats and an un kept garden but I didn't go to Nice to look out of a hotel window all day! At 90 euros a night the hotel reception was clean modern and tidy even if the main carpet up the stairs looked 'tired'. What let the hotel down in my opinion is they charge 3 euros a day for the use of the internet. Breakfast is extra and I felt a bit poor, had it once then ate breakfast out. The bread was nothing special and the fruit juices came out of a machine. Still, there are loads of places to choose to eat from, all with in minutes of the hotel. Staff friendly and spoke good English. Hotel has a lift big enough for two people and their cases. My room (air con) had a carpet from the 1970's but was clean and the bathroom large and modern. But why don't hotels (not just this one) replace shower hoses when the spring leaks? This over the bath shower was powerful enough but half the water escaped out the leaking/broken hose! The TV was rubbish with just CNN available in English. Bed - a double, was wonderfully comfy and firm. Would I go again? Yes, but I would search the internet to see what else was around also!

Room Tip: could try a room at the front, it's a quiet enough location and probably the only view you will...
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank skaterboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
US
Level 4 Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 29, 2012

The Massenet is a half block off the Promenade de Anglais, centrally located and especially convenient to old Nice. The staff is professional, and friendly, and helpful.

Our room had a large terrace without a view but with an awning that allowed us to enjoy it in the afternoon as well as the evening. The parking was especially secure and convenient.

We plan to return.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank katina_l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Massenet Hotel

Property: Massenet Hotel
Address: 11 rue Massenet, 06000 Nice, France
Location: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Nice
Amenities:
Room Service
Hotel Style:
#27 Romantic Hotel in Nice
Price Range (Based on Average Rates): $
Number of rooms: 29
Reservation Options:
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Also Known As:
Massenet Hotel Nice

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