Name: Balanced stay
Item: Villa Bougainville by HappyCulture
Rating: 4
Author: RamonStinges

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All reviews train station boutique hotel gare nice ville clean rooms minute walk nice stay croissants small hotel would definitely stay here again convenient location stayed for nights short break sea front plugs monaco promenade kettle

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_Selinaxo

London, United Kingdom

7969

Reviewed July 31, 2019 via mobile

Good city break

Stayed at the hotel for 3 nights and everything about it met our expectations.

Our room was a good size, the bathroom clean modern and the whole room was spacious. The hotel and the rooms each seemed to have a unique charm in its decor. We had an issue with our balcony door on the first day, however staff were quick to seek a suitable resolution which we were pleased about.

The hotel is located close the main train station and is about a 20 minute walk down to the Promenade and Old Town.

Staff were friendly and knowledgeable, and we were able to safely leave our luggage at the hotel after checking out to explore town. Villa Bougainville also offers guest beverages and pastries in the afternoon which were a nice addition.

We had a lovely short stay here and would recommend a stay here.

Date of stay: July 2019

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3 Thank _Selinaxo

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Selina,
Thank you for taking the time to share such a nice comment about your stay at the Villa Bougainville. I shared it with my team they are delighted. The satisfaction of our guests is our number one priority and we always do everything in our power to satisfy your needs in the shortest delay. Our team is multilingual and at your disposal 24/7 for any request or questions about what to do in Nice and its areas. I do apologize for the issue you met with the balcony door but I am happy that my team managed to few it quickly. I am really satisfied that you fully appreciate the hotel style and decor. The Villa Bougainville is melted in a Belle Époque building, former villa of the famous explorer Louis Antoine de Bougainville. There are many decoration details in the lobby and the rooms remaining its travels and exploration around the globe. As a member of the Happy Culture Collection you also benefit of many additional services such us : free coffee and hot beverage machine at your disposal 24/7, an high-speed Wi-Fi connection, a Yummy Corner every afternoon... These services are accessible in every Happy Culture Collection during your stay. Please note that we would love to welcome you or your friends for a further stay under the blue sky of the French Riviera. Do not hesitate to contact us directly by email at : contact@villa-bougainville.fr to get the best rate !
Best regards,
Amandine ESTEVE

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janedeijnen

Eindhoven, The Netherlands

89

Reviewed July 16, 2019 via mobile

Very good hotel

My parents and I had a lovely 2 night stay at the hotel. The hotel is very nicely decoraded and I personally think it has a bit of a travelers hostel atmosphere but fancier. Breakfast is very good and there's a lot of choice. The beds are comfortable, the shower is nice, there's a minibar so you can cool your drinks and there's airco. You can also spend some time in the lounge where they have some games and you can get free coffee, thee etc. the whole day as well as the left over bread from the breakfast. A walk to the beach takes 15 minutes. I really recommend this place.

Date of stay: July 2019

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2 Thank janedeijnen

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear JaneD,
What a pleasure to read such a nice comment about your stay at the Villa Bougainville! I shared it with the my team and they are delighted. The satisfaction of our guests is our number one priority and we are at your disposal 24/7 to satisfy all your need and answer all the questions you may have about what to do in Nice and its areas. The style of the hotel is fully inspired by the famous explorer Louis Antoine de Bougainville. You can find many details in the rooms and common areas reminding its travels and explorations around the globe. I am pleased that you found our breakfast at your taste, we do offer a cold buffet filled with : baguette, cereals and gluten free bread, pancakes, jams, fresh fruit salad, yogurt with toppings, ham & cheese tray and fresh eggs to cook as you like ! As you mentioned, as a member of the Happy Culture Collection you do benefit of many additional services : high speed Wi-Fi connection, free coffee and hot beverage machine at your disposal 24/7 and a Yummy Corner during the afternoon. You also benefit of our policy "Our hotels are your hotel" and have access to this services in all the Happy Culture during your stay. Do not hesitate to contact us directly by email for any further booking for you, your family or your friends at : contact@villa-bougainville.fr.
Best regards,
Amandine ESTEVE

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Hala K

12

Reviewed July 2, 2019

WORST EXPERIENCE EVER

We were a group of Egyptian families and the morning staff are more than racist, they are very rude, they do not respect the foreigners and the rooms are not as nice as they claim they are very very small and definitely they do not deserve even 2 stars.
Would never recommend it to my worst enemy.
They literally kicked out 2 families who were feeding their kids because they stayed 15 minutes more than the time for breakfast
VERY UNPROFESSIONAL

Date of stay: July 2019

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Hala K,
I please you to accept my most sincere apologizes concerning the issues your met during your stay. However, I would like to clarify few points of the situation. You reservation was made with an agency for a 27 persons group. We also had another group of 24 at the hotel for the same date. As our breakfast room does not have the size to welcome everyone at the same time we chose to contact your travel agency and let them choose a breakfast time of 30minutes during which the room was booked for your group only. This decision was made in order to provide you all the comfort you need during breakfast. We may have been a little bit abrupt when we asked you to leave the room at then end of the reserved time and do really apologize for this. Concerning your accusation of racism I can only tell you that within all the staff off the hotel we do have people from Algeria, Chechenia, Argentina, Guinea, Green Cap... And we do all work together in without any issue. I hope that despite this issue you could enjoy your stay in Nice and French Riviera.
Best regards, Amandine ESTEVE

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maddie134

53

Reviewed July 1, 2019

3 Star Max

This is certainly not a 4 star hotel. I've stayed in better 3 stars. Things seem to be rationed and there are no complimentary toiletries - just one small bottle of water. There's no cooked breakfast. The decor is quirky but not quality. It's close to the station but not much else. Room, although a reasonable size suffered from street noise at all times of the night and people getting up and talking loudly at 5 in the morning. Staff were pleasant.

Date of stay: June 2019

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Dear maddie134,
Thank you very much for taking the time to share a feed-back about your stay at the Villa Bougainville. All the remarks from our guests are taken in consideration with the greatest attention in order to improve our services. I do apologize if we did not managed to reach your expectations. We have been rated 4 stars by the French commission by responding to all their criteria's. Our hotel is melted in a Belle Époque building, former villa of the famous explorer Louis Antoine de Bougainville. Our style and decor is inspired by its travels and exploration around the globe. The building has been fully renovated in 2015. As we are located in the city centre we are aware that our rooms can be noisy at some times of the day whit is why they do all have double-paned windows and are provided with ear plugs. Rooms are also provided with a courtesy tray filled with a kettles, tea and coffee. Please note that all the complimentary toiletries : body lotion, shower caps, remover pads, shaving kits, combs... can be brought to your room by requests at the front desk. As a member of the "Happy Culture Collection" you do benefit of our policy "Our hotels are your hotel" and have access to many additional services in the hotels of the company such as coffee machine are available 24/7 at the lobby, a Yummy Corner served from 2pm until 11pm, business corner, high speed Wi-Fi connection, luggage room, touristic advices... Our breakfast buffet which is filled with : white, cereals and gluten free breads, croissants, pancaked jams, ham & cheese, yogurt with toppings, cereals, fresh fruit salads, stewed fruits... Could you precise us what else you would like to find at our breakfast buffet ? Despite this issues I am delighted that our staff managed to satisfy your needs. Indeed the satisfaction of our guests is at the heart of our priorities and we always do everything in our power to make you live an unforgettable stay.
Please note that we would love to welcome for a further stay in Nice to improve your impressions about our hotel. Best regards,
Amandine ESTEVE

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DorothyOz15

Norfolk, United Kingdom

123

Reviewed June 23, 2019

C'est Fantastique

My friend and I visited this beautiful, charming and reasonably priced hotel at the end of May.
Ideally located it is only a 5 minute walk to the Gar de Nice Ville and a fifteen minute walk from the Old Town and Promenade Anglais.
The staff are very friendly, helpful and knowledgeable. In particular I would like to mention Issa who went above and beyond and gave us some very good recommendations for restaurants. I would also like to say a big thank you to one of the staff members (I am sorry I don't know your name) who kindly helped us up four flights of stairs with our suitcases when we arrived late (due to a delayed flight) and the lift wasn't working.
I have seen some reviews stating that the rooms are too small but my friend and I found ours to be charming, original and very practical, with a fridge and tea making facilities and the shower was one of the best I have had. We had a lot of luggage with us but still found the size of the room to be adequate.

The Villa Bougainville also offers it's guests coffee, hot beverages, fresh lemonade and pastries in the lobby everyday. Definitely take advantage of this as they are delicious.

I can highly recommend this unique, exotic and friendly hotel.

Date of stay: May 2019

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2 Thank DorothyOz15

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Dear DorothyOz15, Merci beaucoup pour votre message! What a pleasure to read your comment and know that we managed to reach your expectations. I will share your feed-back with Issa and all my team, they will be delighted. Indeed our guest's satisfaction is at the heart of our priorities and we always do everything in our power to make you live an unforgettable stay.I am delighted that Issa has lived up to your expectations! Our team is multilingual and at your disposal 24/7 fulfil all your requests and answer all the questions you may have about Nice and its areas. As a member of the "Happy Culture Collection" you also have access to many additional services during your stay : coffee and hot beverage machine, water fountain, Yummy Corner, high speed Wi-Fi connection, free luggage storage... Please note that we would love to welcome you again in the exotic and cosy atmosphere of the Villa Bougainville! Best regards,
Amandine ESTEVE

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Balanced stay - Villa Bougainville by HappyCulture

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