We stayed here at the end of August because the hotel that we had originally booked with - the Hi Hotel - had overbooked us, so they booked us here promising it would be the same standard.
This ended up being the most disgusting place I have ever stayed in. The carpets were filthy, the pillows stank of grease, there were pubic hairs in the bed covers and several of the electrical sockets were damaged with wires on display. Our kitchenette was missing most of the things needed to actually cook with - saucepans, clean cutlery etc. Our hearts sank when we walked in the room, then when we went to Reception to politely ask for our money back as this was not what we had paid the other hotel for, we could not believe how rude and disinterested the old woman behind the desk was. They refused to give us a refund or move us to another room, claiming that we should be grateful as we had one of the best rooms they offer! What squalor were the other guests staying in?! After that they ignored us for the rest of the time we were there.
We are not people that usually complain but this was supposed to be a romantic holiday and we were absolutely gutted that we had to spend part of it here, wasting our hard earned cash.
The location was ok if you're happy to mess about on the tram or walk for 20 minutes to get to Place Massena and the central attractions.
The other issue we had was that the Reception closes at 10pm; this would be fine but when we arrived back at the entrance around 11.30pm our keys would not let us back in. The neighbourhood is pretty dodgy and I was genuinely scared until, thankfully, more guests showed up and after nearly an hour of standing outside, waiting for the Management to come and let us in, some clever person figured out we could get in via the underground car park. Thank goodness for him.
I have never said this before about anywhere but ... don't stay here, it is awful.
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- Also Known As:
- Appart`City Nice Hotel Nice