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“Nice hotel in nice !” 4 of 5 bubbles
Review of Holiday Inn Nice

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Holiday Inn Nice
Ranked #17 of 204 Hotels in Nice
Glasgow, United Kingdom
Level Contributor
76 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Nice hotel in nice !”
4 of 5 bubbles Reviewed March 24, 2013

Nice hotels are notoriously not the cheapest, but I was pleasantly surprised at the quality of this, as it far exceeded my expectations of a holiday inn. It has quite a plush feel, good bedroom, with everything functioning correctly, comfy beds, pillow choices, and felt clean, modern and well presented. All reception staff extremely helpful. Only downside was,as other reviewers noted, still no operational lift, so service elevator being used - not ideal and let's down the standard of this hotel. Also, no iron in room ( though colleagues had in theirs - a slight inconsistency ?) I liked the location, the bar area seemed welcoming, and I would use this hotel again.

Room Tip: Room I had faced rear courtyard and was nice and quiet
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  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jon I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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709 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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  • Hebrew first
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English first
Horgen, Switzerland
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed March 15, 2013

I wasn't expecting a great deal from a Holiday Inn property. But I did expect at least a clean and functioning hotel...
Positive: The customer facing staff was four star rating worthy - they were friendly, helpful and aplogetic for the things that didn't work out so well. But even that can help only so much. The location is great - close to the sea shore, close to the pedestrian zone. I had a room on toward the back courtyard which was quite quiet. The bar had a cute little outside patio which was great for working and enjoying the riviera sun at the same time.

Negative:
The elevators were broken, and that from when I arrived on a Monday to when I left on a Thursday. The only elevator left was the dirty, slow and clunky staff elevator.
The rooms were aged, as were the furnishings. My hotel room door had to be slammed closed to make sure it stayed closed, the hotel room was small. The bathroom was a disapointment. Small, yes, but even worse, there we dead flies in the lamps and even a dead wasp sticking to the wall above the mirror. I purposely left it there to see if it would be removed... I'm guessing it is still there today. The towels were as soft as sandpaper, so after showering and drying, I felt like an abrasive surface,... A colleague had a room facing the street, and couldn't sleep due to the noise of the cars all night - no sound insulation and bad windows? The food was totally average, although I admit I only had breakfast. I couldn't find a gym, but I didn't look too hard, especially as there was no little booklet in the hotel room explaining the facilities.

Summary: I won't go there again unless I don't have other reasonably priced options. Sorry...

Room Tip: Ask a room facing the back courtyard, not the street!
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  • Stayed March 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TD-OnTheRoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Nice, responded to this review, July 10, 2013
Dear TD-OnTheRoad,

Thank you for taking the time to express your thoughts and concerns. We're so pleased you liked the friendliness of our staff and the fine location of our property. Please allow us to apologize for the issues you had with your room accommodations and any inconvenience our elevator services may have caused you. We want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. For that reason, the comments are troubling and will certainly be looked into. Thank you for staying and we hope you give us another chance to show you how great our hotel is.

Sincerely,

Anthony M
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
IL
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed March 9, 2013

The hotel is very well situated within a walking distance from the old ville and main shopping areas. Hotel staff were very helpful with good knowledge of recommended restaurants etc.
Parking services are possible through the hotel and can cost between 15-20 EUR.
Rooms on the executive floor are spacious and comfortable.
Breakfast is overpriced, I would check other options unless you are on a tight schedule.
Two things that influenced the rating, The main elevators were not working at all and we had to use the service elevator( according to hotel staff the repair will take a month). This information was not offered to us during the booking and I would expect it to be to all visitors.
Wi Fi connection should be a bit more user friendly, at the moment access expires every 24 hrs. and you need to get your new log in via the reception.

Room Tip: Ask for the executive floors
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank deezee2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MERLIN06, Responsable réception at Holiday Inn Nice, responded to this review, July 8, 2013
Google Translation
Cher client,
Nous vous remercions d'avoir pris le temps d'exprimer votre commentaire sur votre récente expérience à l'hôtel Holiday inn.
Nous avons pris note de vos remarques et nous vous informons que le système wifi a été entièrement changé au mois d'avril. Un autre système plus efficace a été installé et depuis les connections wifi sont plus rapides.
En ce qui concerne le problème technique de l'ascenseur, un facteur Independent de notre volonté nous a contraint à entamer des travaux de rénovation.
Quant à la qualité du petit déjeuner, nous avons depuis quelque temps changé la présentation du buffet et nous avons amélioré la qualité du petit déjeuner.

N'hésitez pas si vous nous faites le plaisir de revenir nous voir de nous faire part de vos commentaires.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level Contributor
524 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
2 of 5 bubbles Reviewed February 20, 2013

Reception staff were helpful when we asked them to store our luggage ahead of the 14.00hr check-in time, whilst we returned our hire car. When we returned we found our Executive room on 8th floor very comfortable, with a large bathroom. Room had kettle and tea/coffee tray - unless you particularly want the 'continental ambience', I recommend a trip to a boulangerie and petit dejuner in your room - breakfast is particularly overpriced in this city.
The bar area was quite small and became crowded during the early evening 'Happy Hour', when cocktails were half price and the lone barman struggled to keep up with orders, resulting in long wait times.
There are plenty of restaurants nearby and hotel is within easy walking distance of city centre & promenades.
We had to use the hotel service elevator to access 8th floor, as both guest elevators were out of use and remained so during our stay. This reflected badly on the hotel, as the elevator was not clean. This is the reason for the poor rating.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank MLW28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Nice, responded to this review, March 12, 2013
Dear MLW28,

Thank you for taking the time to express your thoughts and concerns regarding your recent stay with us. Please accept our sincere apology for the overall dissatisfaction you experienced during your stay and we regret you found your stay less than satisfactory. Rest assured that all of the points you raised in you review will be taken into consideration in our efforts to continually monitor and improve the quality and services we offer.

Though I would prefer you had a better experience at our hotel, I would like to thank you for sharing your thoughts and hope that you will consider us again on your next travel.

Sincerely,

Joel B
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taipei, Taiwan
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed February 3, 2013

The hotel was located on a nice and quiet road. We were upgraded to an executive room on the 6th floor because of my platinum membership. The room was newly renovated, nice and spacious. The bed was hug, spotless and comfortable. The lighting was a bit dark though.
It took us less than 10 minutes to walk to the train station, which was convenient. It was also close to the beach and the old Nice. Both were in walk distance. Staff at the reception were friendly and helpful. Overall, a good hotel and we’d recommend to other travelers.

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank FC17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MERLIN06, Front Office Manager at Holiday Inn Nice, responded to this review, July 11, 2013
Google Translation
Cher client,

Nous vous remercions de nous avoir fait part de vos commentaires positifs quant à notre établissement.
Sachez que nous sommes heureux d'apprendre que vous ayez passé un agréable séjour auprès de notre établissement.

Nous serons heureux de vous accueillir à nouveau parmi nous
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level Contributor
123 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed January 31, 2013

Stayed for 3 nights and must say its in great position if you require to be in Nice city centre, hotel is quite good standard.
One of better holiday inns for European city centre, does have parking available in a 3rd party car park that is attached but paid separately but is needed because parking in Nice is not easiest.
Hotel is within walking distance of seafront and many restaurants also easily reached in minutes.
Also close to airport and good motorway access for Monaco and Cannes.
For a quick break or business this hotel is adequate, and worth giving it a go.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dubaiman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
1 review
5 of 5 bubbles Reviewed January 4, 2013

Stayed the New Year´s Eve 13. Very friendly and pro service, even in english, witch is very seldom in France (have stayed many times in Paris...). Nice as very beautiful, weather mild and sunny. Short and easy trip to Monaco by train (3,60 e one way). Perhaps because of
the holidays, had a feeling of being in Italy instead of France. Eating out not so pricy as expected. One negative thing of the city is the amount of dog poo in the streets!!

  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank johannes155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MERLIN06, Responsable relations clients at Holiday Inn Nice, responded to this review, July 9, 2013
Google Translation
Cher client,

Nous sommes ravis d'apprendre que vous ayez passé un excellent séjour aupres de notre établissement.
Nous vous remercions de votre appréciation génèrale.
Nous serons heureux d'avoir encore la chance de vous accueillir à nouveau.

la direction
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Nice

Property: Holiday Inn Nice
Address: 20 boulevard Victor Hugo, 06000 Nice, France
Phone Number:
Location: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Nice > Musiciens , Thiers / Train Station
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Luxury Hotel in Nice
#23 Business Hotel in Nice
#41 Romantic Hotel in Nice
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Nice 4*
Number of rooms: 131
Official Description (provided by the hotel):
Located in the very heart of Nice, in a residential area, a few minutes ago from the seafront, the interesting sights and the main shopping zone. Access: International airport 7 kms, Train station 300 m. Totally refurbished in 2012! Rooms: spacious, modern and lighted, air conditioned and sound proved; marble bathrooms with hair dryer. Tea and coffee maker, satellite LCD TV and pay TV, ADSL Wifi, direct phone, electronic safety box, minibar, pillow list; Restaurant "Chez Panisse" and cocktail bar, gym center. ... more   less 
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Also Known As:
Holiday Inn Nice Hotel Nice
Nice Holiday Inn

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