We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Clean and comfortable Stay in Nice”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Best Western Plus Hotel Massena Nice
Ranked #25 of 204 Hotels in Nice
Certificate of Excellence
Wrexham, United Kingdom
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Clean and comfortable Stay in Nice”
Reviewed February 9, 2013

My wife and I normally book an apartment in Nice but these can be very expensive and quality is sometimes lacking. We noticed a special offer for the Hotel Massena and decided to give it a try. It could not have been more convenient, situated close to the main retail area of the Place Massena. For a small fee the hotel was offering an upgrade to a larger executive room, which we took advantage of. The room was spotlessly clean with all the necessary facilties. Whilst the hotel did not have a dining room for evening meals it did nevertheless provide meals deliverd to your room. Again this was excellent and far better and cheaper than eating in many of the surrounding restaurants. The staff could not have been more friendly or helpful, particularly at reception.
No hesitation in recommending this hotel.

Room Tip: Would recommend an executive room.
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank hywel b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelnicemassena, Deputy General Manager at Best Western Plus Hotel Massena Nice, responded to this review, March 17, 2013
Dear Madam, Dear Sir,
I would like to thank you for selecting the Hotel Massena during your last visit in Nice and the time you took to write us the interest you attach to our property. I am very delighted to read your comment and will be happy to inform our staff about it.
I am looking forward to the pleasure of welcoming you in the future.
Best Regards,
Georges PRADIER
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,217 reviews from our community

Traveler rating
    353
    544
    213
    68
    39
See reviews for
145
647
48
110
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Cheshire
Level 4 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 26, 2013 via mobile

This hotel.is in an ideal location for both the old & New towns.we stayed here in January for our 25th anniversary the hotel upgraded our room FOC the staff were always helpful, breakfast was very good by continental standards .I would recommend the Massena to anyone staying in.Nice. Take the coach to Monte Carlo only costs €1 & is a very scenic route along the coastline takes about 40 minutes but the views are spectacular

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wildcrewe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelnicemassena, Deputy General Manager at Best Western Plus Hotel Massena Nice, responded to this review, March 17, 2013
Dear Madam, Dear Sir,
I would like to thank you for selecting the Hotel Massena during your last visit in Nice and the time you took to write us the interest you attach to our property. I am very delighted to read your comment. We are pleased to hear that your visit in Nice for your 25th anniversary was a succesfull and we are looking forward to the pleasure of welcoming you in the future.
Best Regards,
Georges PRADIER
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 24, 2013

The location of the hotel is great. It is a very short walk to cafe's, shops, the beach and clubs. The whole time in Nice we didn't need to find any other method of transport. In fact we walked straight from the train station to the hotel (took around 15minutes), although we did have rucksack's rather than suitcases.

The hotel itself is really nice. The rooms are of a comfortable size, very clean and have a classic french feel about them. The hotel staff are really nice and helpful. As soon as we arrived the receptionist was quick to give us a map of the city and pointed out areas of potential interest. The rooms have wifi and it works well compared to other hotels we had stayed in france.


If I return to Nice I would certainly stay here again without question.

(Stayed here with a 4 friends July 2011)

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheoSkrem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelnicemassena, Deputy General Manager at Best Western Plus Hotel Massena Nice, responded to this review, March 17, 2013
Dear Madam, Dear Sir,
I would like to thank you for selecting the Hotel Massena during your last visit in Nice and the time you took to write us the interest you attach to our property. I am very delighted to read your comment and I am looking forward to the pleasure of welcoming you in the future.
Best Regards,
Georges PRADIER
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 10, 2013

We stayed at the Hotel Massena for 5 nights in early Jan.

Room was nice and neat, serviced regularly.

Only major problems were that the room should be better sound proofed - street noises were highly audible - and also very fickle heater - even when it was turned off, it was still a sauna.

Also our room was directly opposite the lift, so that was quite noisy .

Overall, nice and neat, but too noisy and hot.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JZWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelnicemassena, Deputy General Manager at Best Western Plus Hotel Massena Nice, responded to this review, March 17, 2013
Dear Madam, Dear Sir,
Thank you for your comment about the Hotel Massena. We will not fail to share it with all our teams and take note.
We are sincerely sorry to hear that noise has been a source of embarrassment for you. Know that our historic Hotel-Nice-benefits of continuous improvement and isolation rooms are part of. We are sorry for the noise in the street but it's true that it is very difficult to control the sounds of our environment in Nice.
All of us are committed to provide the highest degree of comfort and service to all our guests. Your evaluation is important, telling us what we do a good job or what we have to improve.
We look forward to welcoming you in the Hotel Massena on your next stay in Nice.
Sincerely,
Georges PRADIER
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
High Wycombe, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 3, 2013

I stayed here with my partner just before Christmas - The hotel is situated in the most perfect place for everything in the city.....transport (the airport bus drops you off 5 mins away)...... food (too many restaurants to try)......beach (you can hear the waves).
The hotel itself was lovely. The staff couldn't of been more friendly. There was even a drunk French man there every night that would offer assistance lol.
The room was not the most modern, but neither was the city of Nice so it matched perfect. We could even see snow topped mountains from our balcony.
They had several English channels on the TV which was handy. Couldn't comment on breakfast as we didn't have any.

We would recommend and will definitely be staying again (-:

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelnicemassena, Deputy General Manager at Best Western Plus Hotel Massena Nice, responded to this review, March 17, 2013
Dear Madam, Dear Sir,
I would like to thank you for selecting the Hotel Massena during your last visit in Nice and the time you took to write us the interest you attach to our property. I am very delighted to read your comment and will be happy to inform our staff about it.
I am looking forward to the pleasure of welcoming you in the future.
Best Regards,
Georges PRADIER
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
96 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed December 31, 2012

I stayed for seven nights with friends in the Hotel Massena including Christmas Day. The hotel is well situated in the town centre, the room was very comfortable and cleaned daily, and the breakfast was superb with most European tastes catered for. There is no restaurant but there are many within a short walk. There is also room service but we did not use it. I had single use of a double room and although the room was plenty big enough and the bed large and comfortable, the wardrobe was rather small for two people. The room had a mini-bar and small safe. I have seen a review which criticised the small separate toilet. I did not find it especially small (how big does it need to be?) and it would have the advantage that you could use it while your partner was in the bathroom. I have also read a review complaining that the room was cramped but I think it must depend on the reservation you make as I certainly did not find it so. Apart from the small wardrobe, the two things I noticed which did not impress me were the lack of handrails in the bath which made me feel a little vulnerable climbing in and out of it when showering though I managed not to slip over, and the unfeasibly slow wifi speed which was mostly under one Mbp and often so slow that it did not work at all (especially in the evening when you would be most likely to use it). My room was quiet and I suffered from no external disturbance at all although there is of course the inevitable corridor noise you will get in any hotel. There is a private secure car park directly opposite. If you use it, be aware that it is not cheap and that the hotel staff park the car and fetch it again when you want it, keeping the key at reception. However, this is so convenient that I would recommend using this service if you have a car. In conclusion, I would not hesitate to stay at the Massena again, notwithstanding the few criticisms I have made. I enjoyed my stay.

Room Tip: If you need quiet, ask for a room which does not look out on the street.
See more room tips
  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelnicemassena, Deputy General Manager at Best Western Plus Hotel Massena Nice, responded to this review, March 17, 2013
Dear Madam, Dear Sir,
I would like to thank you for selecting the Hotel Massena during your last visit in Nice and the time you took to write us the interest you attach to our property.
All of us are committed to provide the highest degree of comfort and service to all our guests. Your evaluation is important, telling us what we do a good job or what we have to improve.
I will certainly share your observations with the entire hotel staff and are sorry not to have met your expectations.
Best Regards,
Georges PRADIER
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spokane, Washington
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 30, 2012

Recently spent 3 nights here. Good location, easy walking distance to Old Town and the beachfront, bus stop, city center, great restaurants, etc. Our room was very poor though. Bed was terribly hard and uncomfortable. The room was ridiculously small and absolutely no storage space. There was no space to even store our 2 suitcases. Also one of the noisiest places we've ever stayed. Bathroom had no space for toiletries and not even a hook to hang my toiletry bag. Shower was tiny too. As was the elevator. I know things are smaller in Europe but this place was the worst I've seen. It may appear as though the buffet breakfast is included but it depends on how you booked the room. Be careful - it's very expensive! Very poor value hotel. Keep looking.

Room Tip: Don't choose a room here! Book elsewhere.
See more room tips
  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank iloveny46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelnicemassena, Directeur général at Best Western Plus Hotel Massena Nice, responded to this review, March 17, 2013
Dear Madam, Dear Sir,
Thank you for your comment about the Hotel Massena. We will not fail to share it with all our teams and take note.
We are sincerely sorry to hear that noise has been a source of embarrassment for you. Know that our historic Hotel-Nice-benefits of continuous improvement and isolation rooms are part of. We are sorry for the noise in the street but it's true that it is very difficult to control the sounds of our environment in Nice.
For information, our bedding was recently changed to meet our commitment to quality with respect to our customers.Also we are proud to have our rooms constantly upgrades.
Nevertheless, we would be pleased to help you during your stay if you met some trouble with your room. You just have to mentionned it at the front desk and we would have done our utmost to satisfy you.
We look forward to welcoming you in the Hotel Massena on your next stay in Nice.
Sincerely,
The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Nice hotels
Jardin Albert 1er
Mercure Nice Promenade des Anglais
Jardin Albert 1er
Mercure Nice Centre Grimaldi
Show Prices
Show Prices
Show Prices
Centre
Hotel Villa Victoria
Hotel Villa Victoria
#9 of 204 in Nice
801 reviews
Centre
Ajoupa Apart'hotel Nice
Thiers / Train Station
Nice Excelsior Hotel
Nice Excelsior Hotel
#12 of 204 in Nice
594 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Hotel Massena Nice? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Hotel Massena Nice

Property: Best Western Plus Hotel Massena Nice
Address: 58 rue Gioffredo, 06000 Nice, France (Formerly L'Hotel Massena)
Phone Number:
Location: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Nice > Centre
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#13 Luxury Hotel in Nice
#37 Romantic Hotel in Nice
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Best Western Plus Hotel Massena Nice 4*
Number of rooms: 110
Official Description (provided by the hotel):
Real Boutique Hotel in Nice with a character and its famous Belle Epoque facade of the early century, the Best Western Plus Hotel Massena Nice welcomes you in a friendly atmosphere. 4 Star hotel with all the comforts in the heart of Nice, the Best Western Plus Hotel Massena Nice is the perfect place to stay in Nice for all shopping enthusiasts. All the fashion and luxury within walking distance from the hotel: Galeries Lafayette, Louis Vuitton, Hermes, Dior, etc. On the services side, the hotel has a private garage with valet service, air conditioning, free Wi-Fi, room service in partnership with a restaurant nearby, and more. Many restaurants are also close to the hotel. Recent renovations have been made to provide a better quality of services. The 110 rooms and suites of the Best Western Plus Hotel Massena Nice, fully equipped with new high-end luxury bedding, invite the client to relax between two different activities in the capital city of the French Riviera. On the business side, the hotel has a conference room for up to 45 people. And for Incentives up to 150 delegates for reward travel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Hotels.com, Expedia, Priceline, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Best Western Plus Hotel Massena Nice reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
l Hotel Massena
l Hotel Nice

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing