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“Nice family holiday”

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Pierre & Vacances Premium Residence Cannes Mandelieu
GreenLeadersBronze level
London, UK
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Nice family holiday”
Reviewed May 31, 2012

We rented a 2 bedroom flat for a week in May. The flat has a nice set-up and good enough space for 2 adults, one toddler and a baby. We were provided with a basic cleaning set. It would have been nice to have more bath towels/have them changed during the week but could do as it was.

Staff was friendly and helpful. My daughter of 3 loved the swimming pools (unsupervised). The restaurant La Riviera does very good pizzas that you can order as take away. We only had lunch once there but were slightly disappointed by the quality of the rest of the food that is quite expensive.

All in all very positive experience: good base to explore the area

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank apple099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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411 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Grimentz
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 7, 2010

The apartments are small, but you probably get what you pay for.

In theory it's great for kids. In reality, the kids are totally unsupervised in the swimming pool.

We had 2 bed 6 person residence for 2 adults and 2 children. It was pretty small. Beds were pretty uncomfortable. Kitchenette was equipped with minimum possible (no microwave or kettle, though did have dishwasher). Clean enough however and our expectations werent high so ok overall- typical French accomodation. Probably 2* accomodation but not a lot of choice in the area.

  • Stayed January 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Greg567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pv_customer_liaison, Guest Relations Manager at Pierre & Vacances Premium Residence Cannes Mandelieu, responded to this review, December 2, 2010
Many thanks for posting your review to Tripadvisor following your stay at the Cannes Mandelieu resort. We strive to ensure all of our accommodations are suitable for families visiting South of France. Whilst we ensure that our rooms and on-site facilities fit this brief, we have noted that this could be further improved with the presence of a lifeguard. This will certainly be taken into consideration when preparing our staff base for next summer. Our website lists full equipment lists for each of our kitchens, allowing customers to organise additional necessary items before arriving. In this instance, each of our rooms have a coffee maker, but we have less of a demand for kettles. I would like to apologise personally for any negative aspect of your stay and can assure you that we will be passing your comments onto Management of the residence for further consideration. Many thanks again for posting your review.
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Berlin, Germany
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 24, 2010

Shuttle to Cannes?...Supposedly...but it was whenever the driver was up to it. First and last time we counted on them, they never came to pick us up in Cannes...and we waited for about 2 hours, called them, there response was, take a taxi instead. We were given sheets and towels for 3 people even though we booked for 4. Were also only given one roll of toilet paper for the week. We asked several times for another, they said yes, but never delivered. Boat service? I think not! Just an empty little kiosk by the canal dock...I really wanted to rent one but no one was ever there the entire week! Wifi...not in our room as promised. But you could get it by the reception area.
The pros: clean, pretty and pretty grounds...

  • Stayed May 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tomadeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pv_customer_liaison, Guest Relations Manager at Pierre & Vacances Premium Residence Cannes Mandelieu, responded to this review, December 2, 2010
Thank you for posting your review. We are sorry to hear that our complimentary shuttle did not arrive at the specified times. We will look into this in time for next season. We strive to ensure that access to Cannes is as easy as possible for our guests and are keen to resolve this issue as soon as possible. I would also like to personally apologise for the error made when presenting you with your linen for the week. The dates of our in-season activities, including boat rental, are listed on our website. Wifi is available in our residence, but in our reception area. Individual internet connections are available on request. Many thanks for taking the time to post a review once more, we hope some consolation can be taken in the fact that Tripadvisor reviews are considered an important way to constantly review and improve our level of services at residences.
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Travelers are raving about these Mandelieu-la-Napoule hotels

Leeds
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 26, 2008

We (partner and 21 month toddler) stayed here for a week in June 2008. The grounds were lovely with neatly landscaped, clean, well kept gardens. It is situated right beside a water inlet so there's boats and people fishing on the river.

As regards the apartment itself, this was very disappointing. We reserved a one bedroom apartment. It was basic to say the least with not so much as a kettle or a toaster (or even cups other than the tiny espresso coffee cups). Don't get me wrong, I wasn't searching for a home from home but for the money, I did expect a little more in terms of basics of the home. After all, that's why we chose self-catering. We thought we'd benefit in doing this as we have a toddler. The kitchenette area was tiny with a microwave oven shelved up on line with the wall cupboards so unless you're extremely tall, it was a struggle to put food in and worse, retrieve your hot food (especially when it stopped with your food at the far side of the turning plate - so you had to reach well in to get it out of the back of the microwave oven). There was no 'draining' area at the side of the sink so when we'd washed up, we had to let our things drain on the chipwood worktop so it was often swimming with water. The bathroom was tiny though adequate, and the toilet adequate (separate from the bathroom). We hunted for the bedroon - just as we were about to go to reception to say we'd been put in the wrong size apartment, we found the bedroom. We originally thought it was a cupboard door! The bedroom was tiny with a small basic double bed pushed up against the wall.

In the living area were some sealed newly laundered towels and bedsheets. It didn't feel like a holiday having to make up my own bed at mid-night after a long journey to get there. I was not impressed. Similarly, I laid out the new towels - of which there weren't sufficient for the three of us for the week. Towards the end of the week we were using wet towels that we hadn't managed to dry. We also had to go out and buy more toilet roll as, unless you pay extra, you don't get your apartment cleaned or any provisions replenished. On the first night, we had to go back to reception for a cot (at extra charge) for the toddler. A travel cot which I had to make up using the limited amount of bedding provided. On the upside, we'd been given a ground floor apartment which was good with having a toddler and the well kept garden area from our patio door was superb. All in all, the one thing I cannot criticise about the room - it was very clean.

There's one restaurant which is quite nice - eat inside or out. It served until around 10.00 pm. Limited food choice but it was handy for a couple of evenings. The bar was open at lunchtime and then closed until 6 o'clock. This was a bit of a bind when around the pool for the day unable to get any drinks/snacks.

The pool area was very clean (no shoes allowed) but the usual problem of not enough sun loungers and umbrellas especially (in the 115 degree heat). It was particularly overcrowded at the weekend when, I suppose, non-residents used the facilities.

You do really need a car to get the most of this area. The accommodation itself isn't situated close to bars/restaurants and the place itself is very quiet of an evening. It is however, literally a few minutes drive from Cannes and 10 minutes the opposite direction to a quaint little place called Theoule with three or four restaurants.

All in all the location is a good base for exploring the Cote d'Azur. The accommodation is very basic, but clean, and adequate if you don't go with any expectation of luxury or nightlife.

The Cote d'Azure is beautiful and well recommended for childless travellers who want to be as far away as possible from the Brits Abroad theme (associated with the majority of the other Med locations these days).

  • Liked — Lovely landscaped grounds
  • Disliked — basic accommodation to the extent of making up your own bed on arrival!
  • Stayed June 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Cleanliness
Helpful?
2 Thank DriverLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PV_Customer_Liason, PV Customer Liason Team at Pierre & Vacances Premium Residence Cannes Mandelieu, responded to this review, September 11, 2008
Dear driverleeds,
We apologise for the delay in responding to this post, we are interested in all customers feedback but we have only recently been in a position to monitor, investigate and respond.
The team at PV-Holidays.com is looking into your experiences at Pierre & Vacances Les Rives de Cannes Mandelieu, and is disappointed that your holiday/stay was not up to a standard that you felt happy with.

We’d be happy to investigate thoroughly and reply to you personally. If you booked with us directly please could you email the specific details of your problem to laura.crickmore@surfpr.co.uk and include your booking reference and the dates of your stay.

If you booked via a Tour Operator or Travel Agent then please contact them directly, as we have to include them in any correspondence.

Meanwhile we will respond here as soon as we can with our feedback.

With warm regards,

Customer liaison team
PV-Holidiays.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 6, 2005

We stayed at Les Rives de Cannes in May 2003. The apartment (1 bedroom) appeared newly decorated, was nicely furnished and very clean. Small bathroom, but separate toilet. Lounge/kitchen diner with good selection of cookware and access to furnished balacony overlooking the river. Grounds and location excellent. Very good value for money. Staff at reception very friendly. Have recommended to others.

Helpful?
11 Thank IME49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pierre & Vacances Premium Residence Cannes Mandelieu

Property: Pierre & Vacances Premium Residence Cannes Mandelieu
Address: Rue de la Pinea, 06210 Mandelieu-la-Napoule, France (Formerly Pierre & Vacances Resort Cannes Mandelieu)
Location: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Mandelieu-la-Napoule
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 22 Specialty Lodging in Mandelieu-la-Napoule
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pierre & Vacances Premium Residence Cannes Mandelieu 3*
Number of rooms: 179
Official Description (provided by the hotel):
Just a quick 10 min drive to nearby Cannes on the French Riviera. Residence sits at the foot of the Esterel hills and is 800m from the closest beach. The children's clubs for 3-18 year olds with daytime and evening activities. ... more   less 
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