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“What you hope heaven is like”
Review of Chateau Eza

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Chateau Eza
Ranked #2 of 7 Hotels in Eze
Certificate of Excellence
Level 6 Contributor
714 reviews
188 hotel reviews
common_n_hotel_reviews_1bd8 480 helpful votes
“What you hope heaven is like”
Reviewed July 15, 2011

Quick summary: This is a very comfortanble luxury hotel with much comfort and stunning views.

Chateau Eza is the former summer mansion of Swedish nobility. We spent two delightful nights with the comfort and views that you hope await in heaven.

It starts with a greeting of very good champage (or cocktail of your choice) when you first check in, served in a Lalique (I think) flute, sitting on the terrace with that stunning view over Cap Ferrat.

We had the Eza room, which I assume is one of their nicer rooms because it is very spacious hard to image how it gets better. The windows overlook the stunning panorama. The room used to the library in the complex, and tastefully decorated in burgudy and gold and with well-functioning antiques. The king-sized bed was very comfortable, with separate sheets and blankets (thank you! I usually find duvets much too warm for comfort.) There was a real chaise lounge, as well as other chairs and a desk in the room. Free wifi. Very quiet rooms, whcih I imagine is the ase throughout.

Like many hotels retrofitted into historic buidlings, there were a few quirks here. The toilet and small hand sink are in a small room in the closet area, which is on the opposite side of the bedroom from the larger bathroom room with the sink and shower. The Eza room is up a small staircase of stone steps -- not bad, but can be a little slipper and eat the backs of your Manolos if you're not careful, or have mobility trouble with stairs (but really, would you stay in mountainous Eza if you had the latter problem?)

This room has a shower only, which can be a disappointment to someone like me who prefers bathtubs. However, here all is forgiven because you shower with a large window with that that lovely view. It is beautfully outfitted in stone/marble tile, with lovely L'Occitane toiletries.

I'm sure that each room in this property is quite unique, so you may want a good description of the features to expect.

Excellent bath and bed linens. Excellent housekeeping. Very friendly and professional service throughout.

There are very handsome public rooms for cocktails and dining, and lounging. The terraces provide a sense of both sociability and intimacy.

The continental breakfast is good -- not a buffet, but served to you. It consists of a basket of assorted pastries, fresh fruit cup, slices of meat and cheese, juices, and a quirky thing of small endives (?!?) You can have cooked eggs and meats for a nominal charge. Breakfast is served on the terrace, a delightful way to wake up. I loved how they answered when my husband asked when they served breakfast: something like, "7 a.m. sir, until when you get up."

We had dinner both nights here at the excellent restaurant. The menu has a variety of fish and meat dishes, from classic to inventive. We strongly recommend sampling the cheese chariot.

Valet parking takes care of your car in a secure lot.

There were a few minor glitches that I mention only because they were surprising at this level of general excellence. To be sure, whenever there was a problem, it was corrected immediately. On check, in, they forgot the hand towels. While immediately corrected in one of the bathrooms, they forgot the other small toilet area. Also: we had champange on one evening on the terrace. They serve a lot of champage, but the glasses they poured were flat. Immediately corrected, but you'd thik they'd automatically check this.

The hotel also an association with one of the beach clubs in Eze-Sur-Mer (Najuna.) There are chaise lounges and embrellas on a pebbly beach, typical of the area. The accompanying open-air restaurant looks very good, and we would have used it had we not had a big breakfast late in the morning. You can also order food and drinks when on the chaises. To be clear in the logistics, which were not explained clearly to us: you park on the street, and need coins for the meters (about 5 euros should cover the afternoon.) Park near the tourist information booth, and find the underpass on the opposite side of the street that takes you to the beach. This underpass takes you under the railroad tracks that are on the coast. There is also a public beach here, but it's so much easier and enjoyable to go to the beach club.

The take-away: this feels like a true luxury experience with views you only find in very special places. We'd love to return.

Also: I strongly recommend that you join the Small Luxury Hotels loyalty program (no charge.) The htels in this association are not cheap, but membership often results in some very nice perks, like an upgraded room when available and complimentary continental breakfast, not a small consideration at these places. I don't know if these perks are consistent across all properties, but they have been very much appreciated and provide very good value in these exceptionally nice hotels. We now look for properties in this association when we travel. I'm sure that our room here was an upgrade.

  • Stayed June 2011, traveled as a couple
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Helpful?
1 Thank Mme_X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Atlanta, Georgia
Level 5 Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 18, 2011

Chateau Eza is the most wonderful hotel in the most gorgeous location! It's just an amazing place. Yes, you have to walk up through the cute little town to get to the hotel, but do not let that deter you. We had 2 women in our group with bad knees, but everyone made it just fine. (I've attached a picture of the path -- it's not at all what I pictured after reading some of the reviews.) The bags are not a problem at all -- the staff takes care of all of that.

The rooms are wonderful -- each one very different. (Even with great names -- we stayed in the Marie Antoinette). Even the ones that were not advertised to have a view had a great view. The shower was awesome. The restaurant is fabulous. The tasting menu was just incredible -- best meal I have ever eaten. And the service is, as you would expect, great.

Eze itself is delightful. The views are amazing, of course. But the shopping is also wonderful! Great local artisans with jewelry, scarves, spices, art, and more. And it is so easy to get to Nice or Monaco -- via train, bus, or taxi, it's a very short trip either direction.

I'm running out of adjectives to describe Chateau Eza! I have been to some beautiful places and stayed in some great hotels, but nothing compares to this kind of luxury in this setting. I guess the best word is "perfect"!

  • Stayed May 2011, traveled with friends
    • Value
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    • Service
Helpful?
1 Thank hutchins77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cumming, Georgia
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 14, 2011

After a week vacationing in various parts of Southern France, this hotel provided the most breathtaking views of the sea and top-notch five star service to match. We arrived in the pouring rain and were a bit skeptical of making the steep climb to this destination built into the top of mountainside in historic Eze. But the staff quickly dried us off, apologized for the weather, and sent us to the welcome lounge to relax with a complimentary welcome drink. The clouds soon cleared to reveal the most spectacular sea view I've witnessed in person. The staff was very accommodating to our poor French-speaking skills and they all spoke perfect English. We felt on top of the world here at Chateau Eza.

Room Tip: Only 11 rooms to choose from... spectacular views.
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  • Stayed June 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ATLtoDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, New York
Level 6 Contributor
1,277 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 351 helpful votes
Reviewed June 13, 2011

Our room was lovely with a fabulous view. The staff was helpful. The hotel and restaurant were super expensive. Our only problem was the noise from a large table of diners directly below our room. We couldn't enjoy our balcony, and we had to close all the windows to go to sleep, as the diners were quite loud. When you pay that much for a room, you would like to enjoy a fairly quiet evening.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
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    • Service
Helpful?
Thank annarc6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayr, United Kingdom
2 reviews
Reviewed June 12, 2011

My husband and I have just spent two nights at Chateau Eza with another couple of friends and cannot rate it highly enough. We saw this Hotel featured in a TV programme last year and it looked so idyllic we decided to save up and go to be pampered for a couple of days - and that's exactly what we got. The staff are so attentive, unpretentious and welcoming. On the TV review we saw it showed the top suite in the hotel which featured a four poster bed, living room with beautiful french doors out to a balcony with the most magnificent sea views and a private outdoor jacuzzi, The very modern bathroom featured a steam room, double sinks and huge bath. Both couples decided that they would like to stay in this suite but as there is only one we asked if we could have one night each in the suite and one night in a deluxe room - this was no problem whatsoever. We were shown to the balcony terrace with breathtaking views when we arrived at the hotel and were given champagne cocktails on arrival. That evening we had made a reservation for the ' Gourmet Night' in the hotel which was a 7-course extravaganza of top-notch food served by extremely friendly staff - Alex the wine waiter cannot do enough for you. For our second night stay my husband and I swapped over to the deluxe room for the evening - a bit sorry that our stay in the suite was at an end - but we needn't have worried - the deluxe room was more than adequate! We had a small private balcony, king size bed, HUGH bathroom with a jacuzzi bath, wet room shower and double sinks. That night we ate out in the village - in an actual cave restaurant - another amazing experience. The village of Eze is fantastic - much nicer than I imagined it was going to be - the views from the jardin exotique at the top are amazing and not be missed, the shops and galleries are unique and interesting and the scenery is amazing - just wear flat shoes to get around as it is very steep and hilly. Our room rates were expensive - but when you take into account the whole experience we will definitely return to Chateau Eze in the not too distant future. Saw the review saying that water from the mini bar in the hotel was 15 euros - not sure what kind of water that was but we had a couple of Heineken beers out of our mini bar and they were 7 euros each - so maybe my advice should be stick to the beers!!!

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank FionaMB14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forked River, New Jersey
Level 6 Contributor
134 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed June 1, 2011

We went to Chateau Eza for lunch while staying in Nice on vacation. What a great choice. The views were outrageous and the lunch was phenomenal! Every detail was perfect, from the service to the food. We took at look around the Chateau and it is also quite amazing. I would love to stay here for a few days for some much deserved pampering. They made us feel special and that was only for lunch. If you can't stay, at least go for the gourmet lunch and views. It's definitely worth it!

  • Stayed May 2011, traveled as a couple
    • Cleanliness
    • Service
Helpful?
Thank ConnieB1135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, MA
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 7, 2011

We visited the Chateau Eza during our honeymoon in fall 2010. This hotel was the most expensive of our trip, and by far the worst experience.

If you are considering visiting, please, please avoid it and stay in any of the hotels in Nice (short drive to Eze), or the other hotel in Eze--which seems to have much better ratings.

Reception at the hotel was pleasant and friendly. However, immediately upon entering our room there was an awful odor. It clearly was a burst pipe someone in, or extremely close to our room.

The receptionist who took us to the room should have addressed this at the time, but instead turned a blind eye (or pinched nose) to the situation. When we returned to the desk to ask that something be done, a maid was sent who sprayed some air freshener. This did nothing--we should have been given another room. The smell made the room entirely uninhabitable.

Aside from this, we had an awful experience in the restaurant. The waiter asked if we'd like a cocktail with lunch. We'd previously been given a cocktail at no charge at reception, and figured this too would be no charge. The waiter recommended champagne, which we accepted. Discovering this was not in fact free would have been more bearable has this not been $40 per glass champagne! We have no idea why the waiter would have "recommended" such an expensive cocktail--while our lunch probably cost the same amount in its entirety.

The hotel is just incredibly overpriced. While it's location is incredible, even the tiny water bottles in the minibar are $15. In general, we found a degree of pretension and dated arrogance. The room decor was dusty and yellowed with age--certainly nothing to elicit the kind of prices they charge.

There's plenty of other reviews showing that this place is not worth it. We'd recommend you stay somewhere else.

Room Tip: Stay somewhere else
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  • Stayed September 2010, traveled as a couple
    • Value
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Helpful?
7 Thank Laura_the_explora10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chateau Eza

Property: Chateau Eza
Address: rue de la Pise, 06360 Eze, France
Location: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Eze
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 7 Hotels in Eze
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Chateau Eza 5*
Number of rooms: 14
Official Description (provided by the hotel):
A BOUTIQUE HOTEL ON THE COTE D' AZUR, Chateau Eza is the most stunning, with a Michelin-starred restaurant, tucked away in one of the most enchanting locations on the Cote d' Azur.Exquisite and intimate, the 14 room and suite chateau clings to the side of the ancient rock walls of Eze, a thousand-year-old medieval village more than 400 metres above the Mediterranean Sea. Chateau Eza offers 14 luxurious rooms and suites. ... more   less 
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Also Known As:
Chateau Eza Èze
Chateau Eza Hotel Èze

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