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“A top class hotel which really is first class!”

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InterContinental Carlton Cannes
Ranked #9 of 126 Hotels in Cannes
Certificate of Excellence
Shanghai, China
Level Contributor
156 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
“A top class hotel which really is first class!”
Reviewed December 11, 2013

I just used some of my British Airways Avios and took an impulsive weekend in Cannes with my wife. We had a wonderful weekend in the warm December sunshine, ate in an excellent restaurant, see review for ‘The Bistrot Gourmand’, wandered along the famous Vieux Port and spent an hour or two perusing offerings in the Christmas Market and antique stalls.

The highlight of the trip was the hotel. The Intercontinental Carlton is one iconic symbol of luxury and decadence, which really does live up to its name and reputation. Everything from the concierge to the receptionists, the bar service and the rooms is of the highest standard. The rooms are large and well equipped with the most comfortable beds I have found anywhere.

If there is downside, it is the price of food and drink in the hotel, 35 Euros for a sandwich and 40 Euros for a continental breakfast is bordering on the ridiculous but there are plenty of sensibly priced alternatives just along the esplanade.

There is little more to say, the Carlton is a 5 star hotel and it proves it in every way. It is also ludicrously cheap for accommodation out of season. So, if you have a weekend to spare, pop over to Nice, nip along the coast to Cannes and enjoy a sojourn in that film-stars playground that is the Cote d’Azure, you will have a fun weekend without breaking the bank.

Room Tip: Try for a sea view of the iconic Cote d'Azure
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Philip B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, December 31, 2013
Dear Philip B,

Thank you for the time you spent to write your review following your recent stay at the InterContinental Carlton Cannes hotel.

It was a great honour to welcome you to make you live a unique InterContinental experience.

See you soon all over the year, as even out of winter, attractive promotions are suggested.

Sincerely Yours.

Guest relation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,818 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (235)
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Bawtry, United Kingdom
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 10, 2013

We have recently returned from 2 nights at the hotel, firstly too address the negative points people have raised, yes the room service is expensive and the drinks at the bar are more than many people would pay for dinner, However you are stayng at one of the most Famous Hotels in the World it is five star and the prices simpley reflect this.

We were upgraded to a side room with seaview, the rooms are huge and although they are not slick and modern they offer charm and class and comfort that many new hotels can simply not compete with, not at anytime did I see any tattines or staining in the hotel as posted by a previous guest, We are not rich or famous simply a hard working couple who like to splash out occasionally on the finer things and it was fabulous to stay at such an iconic building.

All the staff from the receptionist to the Concierge were fantastic and we will be coming back to the hotel again next time with our 4 year old daughter.

Highly recommended

Room Tip: Ask the receptionist for an upgrade if available cheeky i know but if asked for nicley it will be gi...
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mandrontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, December 12, 2013
Dear Guest,

Thank you for sharing your experience further to your recent stay at the InterContinental Carlton Cannes.

The entire team is more than happy to learn that you fully enjoyed our hospitality and service and that you felt “at home” at the iconic Carlton.

Once again, thank you for this very nice review, it’s a wonderful rewards for all of us.

Looking forward to welcoming you back soon with your family to live through again a memorable stay.

Sincerely,

Guest Relations Manager
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Cincinnati, Ohio
Level Contributor
89 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed December 9, 2013 via mobile

December weather was great, about 50 degrees and sunny every day. We had a partial sea view which was just fine for the price, wonderful sunrise view, but ask for the highest floor possible. Great closet space, perfect mattress, pillows and linens. Bathroom was immaculate. The staff, including maids, doormen, everyone was helpful, gracious and friendly. Only thing that threw us off was the cost of breakfast, about 40 euros, which is a lot for us Midwesterners. Great wifi in the rooms.

Stayed December 2013, traveled on business
Helpful?
Thank Cincytravelqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, December 11, 2013
Dear Guest,

Thank you so much for having taken the time to write a review further to your recent stay with us.
It’s nice to learn that you greatly appreciated our hospitality, the partial sea view room assigned as well as the friendly and helpful behaviour of our staff.

Nevertheless, we are sorry to read that you found our beautiful buffet Breakfast too expensive but 41€ also includes champagne with the opportunity to enjoy a unique moment with a wonderful view in the heart of the Croisette !

The Carlton Team is looking forward to welcoming you back soon to make you live another “grand style experience”

Sincerely,

Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Methuen, MA
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 9, 2013

Just returned from 4 night stay at the Carlton Intercontinental Hotel. The hotel is celebrating its 100 anniversary and it sure needs some upgrading. The silk covered walls were stained and the drapes in the room were also stained. Carpets were worn and dirty. Rooms are very noisy. You can hear the persons in room next to you and water running from other rooms.
Arranged wake up call with front desk twice during stay. Both times never received! Missed important meetings. Room service menu is very limited and extremely over priced. 10 Euro for a can of soda. You can go around the corner and get one for 2 euro. Breakfast buffet is just average. Nothing special.
Would not recommend this hotel to anyone. Stay somewhere else. They seriously need to do some major renovations to this hotel.

Room Tip: High floors away from street noise.
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  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mylah99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, December 11, 2013
Dear Guest,

First of all, thank you for having taken the time to post your review following to your recent stay at the Intercontinental Carlton Cannes.

We were sorry to read you were not satisfied with certain of its aspects and we would like to express our regrets for not having met your expectations in terms of comfort and service. Even if it’s never pleasant to receive such feedback it is very important for us as it represents your personal feeling corresponding to your own experience.

We would like to inform you that our owner is currently looking for the best scenario concerning the Hotel's renovation. Regarding the room areas some major actions have already been planned such as the carpeting and painting of the corridors and all of our classic rooms will also be refreshed on a global basis.

We do hope you will give us another opportunity to welcoming you back to take advantage of this quality upgrade

Sincerely Yours

Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
208 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed November 29, 2013

4 of us stopped in here for a drink just because we were passing, (from the beach) and because we could dream for a few minutes of how it is for the rich and famous :) I have to say that the staff here were excellent, so accommodating for we obviously not rich or famous tourists. There was not even a small hint of snobbery from any one of them. So not really a review just a "very well done and thankyou" from an average tourist.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank rodgerskay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, December 1, 2013
Dear rodgerskay,

Thank you for the time you spent relating your experience at the InterContinental Carlton Cannes hotel.

We can't be best awarded ,when our commitments to offer the highest level of service is celebrated by this kind of review.

Thank you for your visit, all the IC Carlton team will be honoured to welcome you back in your "Cannes residence".

Kind Regards

Guest Relation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, UK
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed November 25, 2013

The location is fantastic, obviously - however many hotels you stay at, it's always great to be in the one that tourists staying at other hotels are taking pictures of.

The room we had felt very grand with high ceilings and tall windows, quite basic by the standards of more modern hotels but you really feel a sense of glamor that only comes with a hotel with the history of the Carlton.

Breakfast was the highlight, sitting outside in the sun next to the famous Cannes strip enjoying the most stylish Champagne breakfast imaginable.

Room Tip: Try and get one at the front of the hotel.
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GarethOwen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, November 28, 2013
Dear Mr. Owen,

Thank you for having posted your feedback further to your stay with us in June.

It’s nice to read that you enjoyed the comfort of your room, the glamoury atmosphere of the Carlton and “the must” : the amazing Champagne breakfast , sitting in front of the famous Croisette.

All of us are looking forward to welcoming you back soon to make you live another unique experience.

Sincerely yours,


The Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed November 18, 2013

It was not until we checked in this hotel to find out that it's celebrating its 100th year anniversary this year. The hotel is in perfect condition and that's a kind of Europe hotel that modern hotels can't compete. Staffs are professional hoteliers and make one absolutely feel they're all welcome here.

Only comment is the French wine is a bit over-charged. Well after all, it's the most prestiges hotel in Cannes.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adrian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonCannes, Guest Relations Manager at InterContinental Carlton Cannes, responded to this review, November 19, 2013
Dear Mr Adrian C.,

First of all,I would like to thank you very much for your recent visit at the Intercontinental Carlton Cannes and also for taking the time to share your feedback concerning your experience.
We were happy to read that you had a wonderful stay among us and that we managed to meet your expectations in terms of quality .
Your compliments about the staff represent our best reward and will certainly be shared with the entire team.
We are sincerely looking forward to have the pleasure of welcoming you back soon in order to make you leave another unforgettable experience in our Legendary Hotel.

Best regards from the French Riviera.

R.Van de Poël
Assistant Manager / Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Carlton Cannes

Property: InterContinental Carlton Cannes
Address: 58 La Croisette | CS 40052, 06414 Cannes, France
Phone Number:
Location: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Cannes
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Cannes
#5 Family Hotel in Cannes
#8 Luxury Hotel in Cannes
#11 Business Hotel in Cannes
#12 Romantic Hotel in Cannes
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Carlton Cannes 5*
Number of rooms: 343
Official Description (provided by the hotel):
Welcome to Cannes. There is a place at the heart of La Croisette where you can enjoy a truly unforgettable moment in an intimate setting. Thanks to 100 years of tradition at your service, the InterContinental Carlton offers a unique experience under the Mediterranean sun. A genuine legend: The InterContinental Carlton Cannes cultivates this refined atmosphere where yesterday's charm and spirit mix with today's expectations. With its 343 rooms and suites, its restaurants and bars, its famous terrace and its private beach of fine sand, it offers incomparable service worthy of the best hotels. ... more   less 
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Also Known As:
Intercontinental Carlton Cannes Hotel Cannes
Intercontinental Cannes
Carlton Cannes

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