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“Very comfortable and in a great location” 4 of 5 stars
Review of InterContinental Carlton Cannes

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InterContinental Carlton Cannes
Ranked #8 of 130 Hotels in Cannes
Certificate of Excellence
Malaysia
Level Contributor
73 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Very comfortable and in a great location”
4 of 5 stars Reviewed November 3, 2012

We stayed for 3 nights in September 2012 and overall were happy with our choice of hotel in Cannes.
We did not have a view from our room which was disappointed considering I thought I would be upgraded as part of my Priority Club membership.
The concierge was very helpful in planning our onward train trip.
Like other reviewers, I would have thought that access to the beach should be free for guests.
I was surprised that the mini bar fridge was old and rusty and the cabinet it was in was rotten from leaking water.
The room was large and the beds and pillows were great.

Room Tip: Definitely get one with an ocean view
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank JamGulAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonCannes, Public Relations Manager at InterContinental Carlton Cannes, responded to this review, November 13, 2012
Dear JamGulAustralia,


Thank you for taking the time to describe your experience at Intercontinental Carlton in Cannes

It is a pleasure to read such lovely comments from our clients!

It would be a great honour to welcome you back to the Carlton

Yours sincerely,

Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,586 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (215)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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English first
uk
Level Contributor
135 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed November 3, 2012

Again we stayed at The Carlton Intercontinental for a little over two weeks. It was a Surprise booking as we had been led to believe that the hotel would be closed for major renovations so we were glad of the opportunity.
Being a Royal Ambassador in the Priority club loyalty scheme we gained a double upgrade to a sixth floor sea view room.
As usual the service, including a VIP welcome was excellent. We were given a late check out as our return flight was quite late.
We chose not to use the hotel beach as we found another beach more to our licking a couple of minutes away.
We took breakfast in the hotel, another priority club benefit being two for one on the inclusive rate.
We were recognised by name by many of the staff who even remembered our preferences from previous stays. The Staff were always offering information, much of this, as in the past, has added to the enjoyment of our stay.
We would always recommend this hotel particularly for Ambassador Priority club members.
Some people have said it seems Old Fashioned; it is this that gives it the charm that it has had for 100 years. We know that that renovations are due however I hope it is not made into a modern Palace that seem so boring as many in some middle East countries are.

Room Tip: Become a Priority club Ambassador
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank ronchadwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonCannes, Public Relations Manager at InterContinental Carlton Cannes, responded to this review, November 13, 2012
Dear ronchadwick,

It is a real pleasure for all of us to read your positive comments about the Intercontinental Carlton in Cannes.

The entire team thank you, this is a great reward and we are proud to have been able to give you this unique moment.

Thank you for the recommendation.

In the hope to receive you again we remain at your disposal.

Your sincerely,

Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 1, 2012

The hotel is very nice in terms of location but in general overpriced compared to the service. The rooms are extremely big however you feel that you are totally disconnected from the hotel's staff and everything is extremely formal. The sea view is really nice as well as having a morning coffee at the restaurant's terrace. Valet parking is very pricey and will cost you 38 euros per 24 hours, the front desk won't inform you once you handover the car. I don't know if there is a swimming pool or other facilities like beach access as non of the team bothered to brief me as other 5stars hotels do.. I think the hotel with its service is very old fashioned.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Shadikbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
215 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 stars Reviewed October 30, 2012

This hotel with a great reputation is a real disappointment. The hotel is of course well located, has history and the rooms are roomy. Yet, the whole place is totally run-down. This is NOT the 5-star hotel it tries to live up to, whatever the the number of great movie stars who might have stayed there decades ago. Everywhere the the paint is peeling. It even smells bad when you arrive. To aggravate things, you pay Euro 24.= for the worst and slowest wifi internet in the western hemisphere. No!

  • Stayed October 2012, traveled on business
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank mjelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
91 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed October 28, 2012

The hotel rooms are a bit tired, but the overall service makes up for it.you can shower in the afternoon and rest assured that new towels will be waiting for you in the evening. The cleaning staff even pack away the clothes you leave lying around

Helpful?
Thank shaunb2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hua Hin, Thailand
Level Contributor
73 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed October 27, 2012

This is my favourite hotel in Cannes, always have a junior suite on the front, just to enjoy the spectacular views

The Foie Gras is the best in the world, wish I could get that quality else where

I always use the helicopter in and out as its much quicker and cheaper than the taxis

  • Stayed April 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank RMM405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarltonCannes, Public Relations Manager at InterContinental Carlton Cannes, responded to this review, November 13, 2012
Dear RMM405,

It was a pleasure to read your comments regarding your last stay at the InterContinental Carlton Cannes.
Thank you very much for your positive remarks, which are our best rewards!
We sincerely hope to have the pleasure to welcome you once again in our hotel.

Yours sincerely,

Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed October 24, 2012

I would never stay here of my own accord and if I did, it would certainly not being during Cannes Film Festival. I am however, blessed in my job to be able to attend the festival annually and the Carlton is where we stay. This is decidedly 3 star if it's lucky and I'm tempering my assessment of the staff becuase it really is the craziest time of year there and I empathise with that, but this is overpriced in the extreme, unbelievably bad service, average food and unacceptable rooms. A colleague was mortified to find bed bugs on our second night - totally not cool. I would never recommend this place to anyone who was paying themselves or attending outside the Festival but you cannot find a more 'happening' place during those two weeks. The location is fab, and the atmosphere unbeatable. We are very relieved to here that the Carlton is closing down for a refurbishment - for a significantly long period. I hope that they use this time to not only overhaul the facade and the rooms but also to invest in some client services training for it's staff. I hope they use this opportunity and that in a few years time I'm writing an altogether different review.

Room Tip: For the best view, you want a room at the front but be warned NOISY! The quieter rooms are at the b...
See more room tips
  • Stayed May 2012, traveled on business
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank LondonKiwigal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Carlton Cannes

Property: InterContinental Carlton Cannes
Address: 58 La Croisette | CS 40052, 06414 Cannes, France
Phone Number:
Location: France > Provence > French Riviera - Cote d'Azur > Cannes
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Cannes
#5 On the Beach Hotel in Cannes
#7 Luxury Hotel in Cannes
#11 Business Hotel in Cannes
#12 Romantic Hotel in Cannes
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Carlton Cannes 5*
Number of rooms: 343
Official Description (provided by the hotel):
Welcome to Cannes. There is a place at the heart of La Croisette where you can enjoy a truly unforgettable moment in an intimate setting. Thanks to 100 years of tradition at your service, the InterContinental Carlton offers a unique experience under the Mediterranean sun. A genuine legend: The InterContinental Carlton Cannes cultivates this refined atmosphere where yesterday's charm and spirit mix with today's expectations. With its 343 rooms and suites, its restaurants and bars, its famous terrace and its private beach of fine sand, it offers incomparable service worthy of the best hotels. ... more   less 
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Also Known As:
Intercontinental Carlton Cannes Hotel Cannes
Intercontinental Cannes
Carlton Cannes

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