Having read lots of the reviews on this hotel we arrived with mixed feelings as to just what we were in for. Forget the 5 star ratings; the hotel gets star ratings awarded for ticking boxes like TV, telephone and mini bar in the room and other amenities, it has nothing to do with the quality of service offered by the staff. (PS: they still have old fashioned coat hangers and not the modern ones; Oh, and no coffee making facilities in the room! (Something the star rating people missed there!)
Anyway, we were a bit early arriving and our room was not available. The reception staff were so professional; they checked us in, all except the room keys, and sent us off to the bar for courtesy drinks while we waited.
We booked a superior room, with the mountain view. Great view of the mountain but also overlooked the air con units and the railway line. The air con units, they are working on; they have built Pagodas which have climbing plants growing over them and it won't take long to hide them from sight. The railway? Yes you can hear the trains trundling past but they stop at night-time; it's not a big deal. If it is, get a sea view room and then moan about the traffic noise! Some people really do need to get a life.
The room was spacious enough for the two of us. King size bed, TV, mini-bar, free Wi-Fi and cable Internet connections. I couldn't fault the decor of our room, maybe it was one of the ones that had been refurbish?
Our tour package had breakfast included. Just as well really as the price for breakfast was, apparently, quite expensive. International breakfast is served, so you can have your good old bacon and eggs or, if your fancy takes it, the cream cakes and cheese. All buffet style so eat as much as you like.
There is a heated pool (23 degrees), one pool is just over 2 mtrs deep all over and also a kiddies pool. It's not that big so I can see the reason for charging to go in when the season is busy; it just would not cope with lots of people. However, the season finishes on 15th September and entry is then free.
We tried the Z Plage, preferring the sunbeds on the beach rather than those on the Pontoon. The beds on the pontoon are quite comfortable but it's almost like being in an aircraft, two seats either side of an aisle down the middle. Being September, the beds were hardly used. The beach staff were very polite and accommodating.
We ate out in the town every night and used the wealth of knowledge from the Concierge for suitable restaurants. They were so helpful and friendly.
I do think that the staff here will respond to you in how you treat them; everyone in the hotel was professional and courteous, always smiling and willing to help out in any way they could.
There is no getting away from the fact that the Martinez is an expensive hotel; you'll be paying 11 Euros for a small beer. But it is one of the top 3 hotels in Cannes (if not the top) which, in itself, is a very expensive resort.
Checking out was easy; and, as we had a late flight back, the friendly reception staff allowed us the use of room for an hour to shower and change.
To this end, ignore the bad comments, we had a really great time at the Martinez and would love to go back there again in the future.
As to Cannes itself, it is great for shopping as long as you stick to the main roads off the La Croisette. Rue Meynadier is street full of 'normal' shops. Restaurants are everywhere. You must go to Rue St. Antione, just off the main square, towards Le Suquet. This tiny street leads up the castle and is thronged with restaurants which, at night-time, is buzzing with life. Visit St Tropez by ferry; just over an hour to get there, 45 Euros; the Concierge can book this for you.
- Official Description (provided by the hotel):
- As part of our renovation program, our hotel will be closed to the public from October, 30th, 2017 to March, 4th 2018. The entire property, public areas, rooms, restaurants & bar, meeting rooms, spa will be closed during this period. Looking forward to welcoming you on March, 5th, 2018. Situated on the exclusive Boulevard de la Croisette, overlooking the Mediterranean Sea, the Grand Hyatt Cannes Hotel Martinez is one of the most iconic hotels on the French Riviera. Built in 1929, this legendary Art Deco hotel has 409 elegant rooms and suites, including a 1 000sqm Penthouse suite with breathtaking views over the Bay of Cannes. Renowned for its exquisite gourmet cuisine, the Grand Hyatt Cannes Hotel Martinez boasts a variety of restaurants including the only 2-Michelin star restaurant in Cannes. During summer, the iconic Zplage private beach offers a beach club with a large pier, a bar and a restaurant. Leisure and activities include a spa and a fitness center. ... more less
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- Also Known As:
- Martinez Hotel Cannes
- Hotel Martinez Cannes