I'm very disappointed in the service of this hotel. Being how high caliber as they claim to be, the service is greatly below average. We booked a spa appointment at the hotel and tried to change the time, they said it was not possible and then we tried to add one more person and then they gave me a firm no. We tried to eat a quick lunch in order to make our appointment and ate it at the hotel. We told them to be a bit quicker to make our spa appointment and they said not to hurry and that we could eat slower and that they would push our appointment back half an hour, so we just ate and assumed our appointment was pushed back half an hour. By the time we got to the spa that was not the case and they told us instead that our spa appointment was shortened from an hour to half an hour with no explanation or flexibly to extend our spa time. They then blamed it on our party for not adhering to the time and that they told us that would happen. If we'd known, we would have eaten quicker. As a service, how could you blame it on the customer? Not only did they not apologize, they did nothing to make up for it. Very disappointed, will never stay here again.
- Official Description (provided by the hotel):
- The Majestic Barriere, icon of elegance and luxury, welcomes you into a world of refinement offering all the comfort of a legendary luxury hotel. The Majestic Barriere has a new look. Fully refurbished this winter, the hotel lobby and all of its rooms, suites and corridors reflect the latest trends bringing together luxury, tradition and modernity. In the near future, the Majestic 2010 will open a new wing, an extension of the existing hotel. ... more less
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- Also Known As:
- Majestic Barriere Cannes Hotel Cannes
- Majestic Barriere Hotel Cannes
- Cannes Majestic Barriere Hotel