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“Almost impeccable” 4 of 5 bubbles
Review of Five Seas Hotel Cannes

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Five Seas Hotel Cannes
Ranked #2 of 126 Hotels in Cannes
Certificate of Excellence
London, United Kingdom
Level Contributor
168 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
“Almost impeccable”
4 of 5 bubbles Reviewed April 7, 2012

I have to say there is a difference between travelling on business expensed by your company and travelling on your own. As a business traveller I am very satisfied, but when it comes to this kind of luxury you cannot get by just by being satisfactory, you have to be impeccable and this hotel is not.

The reasons why I think they can do best:
- every day cleaning ladies go in and out your room, careless of what you shout from your shower or your bed (they do knock but they tend to ignore you are in). Of course you can still hang the "do not disturb" sign but I wasn't really expecting to have to do it at 7pm. They caught me naked twice, kinda embarassing.
- same as above happened every single day around 7.30 when they came to ask if I wanted night service. Never even understood what that was, anyway, intrusive. Leave me alone!!!
- I had two keys and I left one in the room to keep my laptop, or ipad wunder charge. Constantly, the cleaning ladies would remove the card from the room, leave my devices without electricity. I complained at the reception twice but nothing happened, finally I wrote a note on the key card itself which said "leave it here", which they did, but removing it slightly from the plug so that electricity in the room was cut!!! How annoying is that???

The rest is brilliant really, wonderful atmosphere, great decor, furniture, even food, although outrageously expensive, is very nice. Breakafast on the roof terrace is a highlight.
Location is ideal, it is literally 5 minutes from the Palais and the highstreet of Cannes.

Room Tip: Pick a top floor room, rooms with view on the church are a bit noisy, if you can avoid them
See more room tips
  • Stayed April 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gabriele G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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444 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed April 4, 2012

I stayed here during Miptv and really enjoyed my stay.

The staff were very helpful and friendly, the rooms were spacious and very comfortable and the location very good.

Two minor improvements could be made by allowing people to borrow irons as all other hotels do in Cannes - using the ,service repassage' is hugely pricey. The cocktails could also be tastier.

I would definately recommend it to those on business and for pleasure.

  • Stayed April 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Samloujohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed February 17, 2012

I stayed there for 3 nights in January and it was a nice stay, The location was great, right downtown and super close to the "Palais" if you need to go there for a conference or event. It was also only a short walk to the train station.

The room was modern contemporary, spacious for Europe and very clean. It also had a mini-bar, safe really nice bathroom with double sinks. My only complaint would be with the shower as it was a handheld only rather than a wall-mount (although this can be common from what I've seen in Europe.) The toilet was a "water closet" style in a separate room from the main bathroom which was a good feature. The TV was a nice flatscreen and received a variety of channels with the English ones being news channels. (I stayed in a "Deluxe" room.)

It had a nice lobby and sitting area which is good for business travellers who want to meet with people.

The staff was really friendly.

The rooftop pool looked amazing although it was not pool weather in January.

If I go back to Cannes I would stay there again!

  • Stayed January 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GSquared155019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
51 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
2 of 5 bubbles Reviewed January 11, 2012

again another hotel where it is all about the design and not about being practical and providing a spotless service, we arrived late at night by car and we had to remove the hotel signs to be able to park in front of the hotel, not a valet parking in sight , not really a 5 stars welcome , after a few minutes someone came and took the luggage but the woman was far from being nice and welcoming , she looked annoyed, we were suppose to have a vip treatment so were offered a drink , choice was ....a glass of water !!! What a vip treatment 1!! Then she showed us the room , it was really plush and very well equipped with all sorts of electronic gadgets , we were quite impressed .but it did not last long , all the hotel deco is poorly finished , the shower leaks all over the floor because there is no sealant , the bathroom furniture is nice but useless as you cannot really store your stuff in it , plus it was shabby i had to fix it with a piece of paper , remember we are in a 5 star hotel ... the best came the morning after when due to the works going on just next to the hotel we were woken up at 8am !
we then arrived at the restaurant and were welcomed by a very rude waiter , who did not understand why we were waiting to be placed in the restaurants and seemed to be very upset that he had to show us around and place us at a table . we were not offered any eggs or hot options and had to figure it out by ourselves, positive thing was that the poached eggs were perfect, then going out we asked the woman who welcomed us the evening before, what were the place of interest, and she said there was nothing to see in cannes , nice way to promote the place where you work !! also she did not ask if we had a nice sleep or anything , when she did it just with a guest that came after us , also we walked in front of the parking valet twice and he never acknowledged us , not a hello or anything . When the next day a young valet parking did it.
later at the swimming pool we stayed 4 hours and no waiter came to ask us if we needed a drink, when they saw us going there …, only when the FB manager came to see other customers we could ask him drinks….
we had the new year eve dinner at the restaurant and were quite worried but after i talked to the FB manager we could get the table we wanted, at first good point, but it appeared to be a table just next to the terrace entrance where all the smokers were going, so we spent the evening freezing cold, they could have told us .... the food was ok and sometimes creative but never amazing, i must say that the service was ok for us but some other guest were not that lucky and they had to wait longer, there was a middle age woman waitress that was absolutely useless and was wandering around doing nothing, when the young lady taking care of the wine was frantically trying to serve each table, she was very pro.
Basically the stay was ok , but not a real 5 stars experience and the service was totally inconsistent.
We did not feel welcome at all, maybe because we booked thru a private sale website … if it is that then I would urge the manager to stop this kind of sales or if he goes on train his staff. Because even if it was a special rate we spent more than a thousand euros in 2 days !!! and as a regular customers to 5 stars hotel they could have got us as loyal customer but not this time I am afraid .

  • Stayed December 2011, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank W144EVER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, Turkey
Level Contributor
3 reviews
5 of 5 bubbles Reviewed December 8, 2011

I stayed one night in this classy hotel three weeks ago and I loved it. First of all, location is amazing. It's in the center of Cannes, very close to every important point. The view what you get from the terrace is amazing! Rooms are clean and very well decorated. But the most I liked was the food! Amazing! You should definitely try there with that great view. The only thing is service should be better for this product. By the way, the pool on the terrace is great as well.

Room Tip: The honeymoon suite on the top floor!
See more room tips
  • Stayed November 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank HAlkan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed November 8, 2011

The Five Hotel and Spa does not need any reviews. It is one of those small luxury hotels that over delivers for the price and then some. Like all excellent products, those who seek the best will find this place.
It was a perfect stay for three nights in August of 2011. Rarely do I walk out of a hotel and tell myself, "wow"! Service, style, quality of rooms and decor .... this place has it all.
Bernard La Borie

Room Tip: I was on the third floor and it was quite.
See more room tips
  • Stayed August 2011, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank bernardlaborie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed November 2, 2011

Very nice, especially for European standards. Pricey but you get a luxury experience. Loved the rooftop pool area. Sat and read all day!

Stayed August 2011, traveled as a couple
Helpful?
1 Thank UKUSTRIPS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Five Seas Hotel Cannes

Property: Five Seas Hotel Cannes
Address: 1 rue Notre Dame, 06400 Cannes, France (Formerly Five Hotel & Spa)
Location: France > Provence > French Riviera - Cote d'Azur > Cannes
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Cannes
#1 Spa Hotel in Cannes
#6 Business Hotel in Cannes
#8 Family Hotel in Cannes
#11 Romantic Hotel in Cannes
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Five Seas Hotel Cannes 5*
Number of rooms: 45
Official Description (provided by the hotel):
Located on the French Riviera, just two steps from the Palais des Festivals and the Croisette in Cannes, let you guide by a -Voyage Immobile- through the Five Seas Hotel, an elegant boutique hotel.A unique place with 45 rooms, half of which are suites. On the fifth floor, on the rooftop terrace, the Sea Sens restaurant and its new Sea Sens "Brasserie" are signed by Arnaud Tabarec. It offers classical but revisited menus for lunch & diner as well as gourmet dishes to dine in an exceptional setting with a beautiful view of the Suquet, the old city of Cannes. It also proposes some meeting facilities from 40 to 100 sq m composed of three contemporary and functional meeting rooms, to organize private or business events. Well-being is also honoured with the Spa by Cinq Mondes and Carita and its two saunas, a hammam, four cabins and a fitness centre. A yacht, a private beach and many others services are also available to live exceptional and unforgettable moments in the comfort of a luxury boutique hotel, on the French Riviera. ... more   less 
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Also Known As:
5 Hotel & Spa
Five Hotel And Spa
Five Hotel Cannes

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