Clearly we all have moods and rating based on attitude is volatile. However bad service with nothing which can balance it for a higher mark, simply results in a poor score.
We ordered twice a set inclusive of the meat, plus a kids menu. We also ordered mint tea. My tea glass had a lot of red lipstick on which shows the level of hygiene of the place. It then took them 10 minutes and a few reminders to bring a new glass.
They never served the kids menu... Our son ate bread and stuff from us. They also never served the meat. For both however they wanted to charge us and they were very surprised that we did not agree. It also took four reminders until we were finally allowed to pay. The boss would not take a complaint but would simply walk off.
Well the food, was ok. We love Lebanese and had a lot of it in the ME, Europe and Asia. What they serve is ok, portions large. It's the way it's served that's simply an absolute no go. My advise, use their take out also have a look at their sweet selection which is truly a sight.
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