We reserved a nice room with sea view and balcony 2 months before and confirmed 1 week before. When arrived we were surprised with a room in the 2nd floor (no elevastor), with no view and poorly decorated!
We immediately complained and the staff said that they hadn't rooms with sea view anymore!! They tried that we stayed in that awful room and that we carried ourselves the 2 big luggage 2 floors up!
After complaining so much they finally decided to move us to the hotel building!! That was the least but after much arguing!!
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