The room was big, partition into sleep area and sitting area. Beds were clean but furnishings look tired from days gone by...The housekeeping need to focus some attention on the shower area, the TV was not working and the fridge never cold. We found the staff unreliable. I call to the reception and request for a dinner reservation to be made for us at 9pm, I was told by the male voice that he will make the reservations. When I did not receive confirmation after 20minutes, I called and was informed that reservation has not been made. Sebatian told me his colleague has not done it and that he will do it and he did. When we checked out we had to wait 10 minutes for the change to be brought to us, the longest in our last 15 days in France. While the location is good the service is not, unfortunately...It is also next to the local train station.
- Official Description (provided by the hotel):
- At the foot of the Avignon remparts, the Avignon Grand Hotel provides 124 rooms and suites spacious of 40 m² and more with terrace or balcony. The hotel is also equipped with a relaxation area with a swimming-pool. It is perfectly located on the heart of the historic centre of the city and adapted for relaxing or working stay. It provides modern and traditional wide confortable spaces. You only have to get over the remaprts to reach the Cloitre Saint-Louis restaurant which is unique and full of history. All over the year, the restaurant offers you a sophisticated and light cooking. ... more less
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