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“Lovely hotel but with flaws” 3 of 5 bubbles
Review of Hotel Cloitre Saint Louis

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Hotel Cloitre Saint Louis
Ranked #18 of 70 Hotels in Avignon
Ho Chi Minh City, Vietnam
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Lovely hotel but with flaws”
3 of 5 bubbles Reviewed November 3, 2012

Generally speaking the hotel is quiet, unique & beautiful (very nice courtyard, restaurant, hallway etc) & is about 10-15 min walk to the Palais des Papes. We got a room on the old side of the building, which was built in the 16th century so in my opinion it's a lot more charming than those on the new side. The room is spacious with window looking down to the courtyard & the furnishing is pretty basic. Shower is not very comfortable to use & there was also black spots on the floor. The hotel's restaurant is surprisingly good & cheap too. During our stay, our aircon was broken that evening & cannot be fixed so we had to sleep with the window open. I also didn't see any other staff beside the receptionist (who helped post my postcards & book our early morning taxi) & those in the restaurant. The hotel seems to be very popular with the Chinese tour groups.

Room Tip: Those on the old side of the building are more charming though if there are not many people staying...
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  • Stayed July 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank cutiela83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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739 reviews from our community

Traveler rating
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    165
    95
    38
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Bournemouth UK
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed October 30, 2012

The decor of my generously-sized room, which overlooked a cloistered courtyard with six magnificent plane trees and a fountain, was a stylish mixture of ancient and modern.
Breakfast and dinner in the beautiful vaulted dining room were excellent. Staff were friendly and helpful at all times, and the location was convenient for everything. If you love ancient buildings, this must be one of the most beautiful hotels anywhere.

Room Tip: Ask for a room overlooking the cloisters and central courtyard.
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  • Stayed October 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Francophile004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reston, Virginia
Level Contributor
153 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed October 21, 2012

The hotel, once a religious setting, is spacious, architecturally splendid and located very close to the train and bus stations, including the TGV shuttle stop. The grounds and cloister are lovely, as is the dining room which appears to be a glassed-in portico. Our room, while dimly lit, was large and the bed was comfortable. However, the bathroom shower was small and usually overflowed. A major drawback is a modern addition. Guests who expect to experience the hotel's atmosphere probably won't find it if they lodge in that section. My husband tried the breakfast which he thought was overpriced for the quality.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Mary N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 bubbles Reviewed October 21, 2012 via mobile

The only good things to say about this hotel are it is well located and the breakfast is not bad. Everything else is terrible. Where should i start? Rooms - old, dirty, noisy, poorly decorated, no views etc you get the jist.
Service at the front desk - very poor. Grumpy & unhelpful. Worthy of a 2 star hotel at best.
It feels like a boarding school and not a hotel.
I am pretty open to different standards of hotels but this is probably, for the money paid, the worst hotel i have ever stayed in.

  • Stayed October 2012
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank jamesagar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Avignon hotels

Melbourne, Australia
Level Contributor
127 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed October 16, 2012

Most beautiful hotel with gorgeous rooftop pool and sundeck . Lovely grounds and marvellous designer public rooms and bedrooms . The major flaw was a ring of mould round the bath and sprouting mould extensively under the bathroom sink resulting in mouldy smell . Probaly the lack of ventilation in the bathroom was a significant contib utor to that . Such a shame when everything else was spot on .

Room Tip: check rooms for mould
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JvB0625
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
110 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed October 13, 2012

We lucked out with a lovely room overlooking the courtyard and magnificent trees. The best part was walking through the balcony of the actual chapel to get to the room. The location could not have been better, just a block away from the central train station and shuttle to the TGV, and right off the main road through Avignon. Service was lacking; cleaning staff seems to keep all the carts etc. in the hallways; reception was a mess when a large party came in. Having breakfast with noisy attendees of a conference heralded by large banners on "schizophrenia today" was less than ideal. Luckily, they stayed in the other wing of the hotel with its laughable "fitness area." The mistral just kicked up so too windy to enjoy the sun deck and sliver of a rooftop pool.

  • Stayed September 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank sfyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 bubbles Reviewed October 6, 2012

This hotel has lost the plot. When we visited fifteen years ago it was glamorous, immaculate, upscale. Now it is tired, downmarket and frankly seems to be on its last legs. The staff were all friendly and tried their best but the management must be in crisis as the restaurant was badly understaffed, the first room I visited 110 grubby, the doors, floors, walls and chairs run down and in places badly worn. This is a magnificent setting and I wouod like to say the food in the restaurant was the one saving grace. But the overall experience was a huge disappointment. This magnificent piece of Avignon architectural history needs a complete rethink, refurb and relaunch. It deserves better.

  • Stayed October 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Cloitre Saint Louis

Property: Hotel Cloitre Saint Louis
Address: 20 rue du Portail Boquier, 84000, Avignon, France
Location: France > Provence > Vaucluse > Avignon
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#10 Luxury Hotel in Avignon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Cloitre Saint Louis 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Clarion Avignon
Avignon Clarion

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