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“Quiet Hotel” 3 of 5 stars
Review of Mercure Pont d'Avignon Centre

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Mercure Pont d'Avignon Centre
4.0 of 5 Hotel   |   2, Rue Ferruce - Quartier de la Balance | Accès Parking GPS: Parking du Palais des Papes / Boulevard de la Ligne, 84000, Avignon, France   |  
Hotel amenities
Ranked #12 of 70 Hotels in Avignon
Certificate of Excellence
Surrey, United Kingdom
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Quiet Hotel”
3 of 5 stars Reviewed August 5, 2012

Right next to the Pont d'Avignon and the Popes Palace is 2 minutes walk. Bedrooms are standard size and are quiet and quite comfortable but do need some updating. Breakfasts are great with so much choice and the room is set half in the conservatory overlooking the small courtyard garden. Staff are very pleasant and helpful. The reception/bar area did have a slight sewerage smell which fortunately didn't extend to the bedrooms! We noticed this in a few areas of Avignon, so must have been a general problem.

Room Tip: Top floor is quietest
See more room tips
  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank alboy40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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460 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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English first
Bath, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 28, 2012

Avignon is a great place.....wonderful atmosphere...so much to see. Hotel is very well placed & parking was easy to find. We were upgraded as Hotel was busy due to festival time. We had a wonderful stay.....only comment is that the decor of the rooms & corridors is very dated & tired...it all needs a 'refresh'...apart from that...superb!

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Lytton_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 13, 2012

A fairly old and tired hotel with no in house restaurant and fairly average service. Room was extremely dusty and pillows were terrible. But it was in a brilliant location within 2 minutes walk to major tourist attractions. Worth putting up with a bit of dust for a short stay but probably wouldn't put in an extended visit here. There was a balcony but no furniture to sit on and a rather rancid smell emanating from just outside. Just ok.

  • Stayed July 2012, traveled with friends
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank mezzy74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waco
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed May 15, 2012

Had to stay here with a group meeting at the facility. After the first night we left. There's plenty of other basic hotels nicer and cheaper. I'm really surprised that the city of Avignon allowed this to be built. It's so tacky and doesn't fit at all with the rest of the ancient city. I guess it would be fine outside the walls, but it's a jarring sight as you come up on the plastic mirrored walls among the thousand year old architecture. When I was checking in 3 women came up with complaints about the key not working. The response from the rather overworked and under trained employees was a good indicator of the hotel in general. Other than that, as Mrs. Lincoln said, it was fine.

Stayed May 2012, traveled with friends
Helpful?
1 Thank jimbobWaco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston, United Kingdom
1 review
3 of 5 stars Reviewed May 9, 2012

The hotel is well situated but access is totally unacceptable for the infirm as you cannot reach recection without climbig stairs and the same again to the dining room.
Having reached the dining room the food is poor as is the service

  • Stayed April 2012, traveled as a couple
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank J T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte
Level Contributor
76 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed December 14, 2011

Clean but basic hotel in good location. Rooms ok but nothing special, front desk helpful

  • Stayed December 2011
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Louise40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Pont d'Avignon Centre

Property: Mercure Pont d'Avignon Centre
Address: 2, Rue Ferruce - Quartier de la Balance | Accès Parking GPS: Parking du Palais des Papes / Boulevard de la Ligne, 84000, Avignon, France
Location: France > Provence > Vaucluse > Avignon
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
#8 Luxury Hotel in Avignon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Pont d'Avignon Centre 4*
Number of rooms: 87
Official Description (provided by the hotel):
In the heart of Provence, located in a pleasant quiet area in the city center. 87 Rooms. Close to the famous Pont Saint Bénézet and Palais des Papes. Small garden. Direct access to a public basement garage. Bus parking. Conference room (120 people). Bar. ... more   less 
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Also Known As:
Mercure Pont d`Avignon Hotel Avignon
Accor Pont d Avignon

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