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Mercure Avignon Centre Palais des Papes
Ranked #10 of 68 Hotels in Avignon
Reviewed March 15, 2013

Ok hotels have to refurbish but the scale of this meant only two floors operating and nothing on ground floor.
New rooms are comfy with soft or firm pillows. Bathroom with reduced length sunken bath. Breakfast good but no other F&B operations operating. Staff helpful and apologetic but not a hotel for those with any mobility problems as multiple stair climbing required.
Location fantastic, place d'Horlage and Palace are right next door. Multiple restaurants and bars on the doorstep. Have rated rooms poor but it's the work going on that really gets the poor.
BTW they haven't finished the bridge yet!

Room Tip: Wait until its finished before going. Any mobility problems and choose another hotel. Trying to fin...
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  • Stayed: March 2013, traveled on business
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2  Thank Flynnwales2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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258 - 264 of 860 reviews

Reviewed March 11, 2013

On arrival, reception/lobby, it was clearly evident that Hotel undergoing major renovations. Although room allocated (608) newly renovated, lingering odour of pain smell remained. In addition unusual and unpleasant odour in dining/breakfast room remained present throughout stay. Major renovations being undertaken and numerous trades persons moving equipment about, particularly in lobby and reception area.

  • Stayed: March 2013, traveled with family
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Review collected in partnership with Accorhotels.com
4  Thank METRO_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2012

We were very pleased with the location. It is right next to the Palais du Papes. There was a Christmas market set upon the square right outside. Staff was friendly and competent. Good value. Spacious room. Everything worked. An economy hotel done right!

  • Stayed: November 2012, traveled as a couple
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4  Thank CmBm1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2012

Stayed here for 2 nights in October 2012.

The location is brilliant - right next to the Palace of the Popes in the heart of Avignon.

Room was a good size, with free wi-fi a decent television and good bathroom. All floors are serviced by a lift.

Breakfast provided was excellent with a large selection to choose from.

We found the staff to be helpful and polite.

Would stay here again.

  • Stayed: October 2012, traveled as a couple
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4  Thank Sydney1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2012

Stayed here for 2 nights on business due to it's proximity to the Palais du Papes. Hotel is aged and could do with refurb, but location was excellent and the staff were superb. Nothing was a problem. Breakfast good, didnt eat in the restaurant for dinner so can't comment on that. All in all a good stay in an average hotel. Perfectly suited if you intend to use it as a base for exploring the city.

  • Stayed: November 2012, traveled on business
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2  Thank Kris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2012

We stayed at the Mercure Cite des Papes for 3 nights in November. The room was very comfortable and clean (and large compared to most hotels we've found in France) and the location is excellent. Staff are very friendly and the hotel has a nice lobby and restaurant. The breakfast buffet is a bit pricey (13 euros), but offers a wide selection of food (bread, pastry, pancakes, eggs, sausage, bacon, fruit, granola, yogurt, cheese, cold meat etc) that is sure to please everyone in your group.

Room Tip: Please note that the lower two or three floors are "smoking floors," but have some non-smo...
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  • Stayed: November 2012, traveled as a couple
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3  Thank WAtravelmommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

My wife and I stayed here during our whirl-wind train tour in May 2012. The hotel is right next to the ancient Palais des Papes and we had a nice view of it through our window. The hotel is modern, well laid out and the room was very clean from beginning to end (despite our best efforts). The staff was great and very helpful with advice, suggestions and directions. The shuttle bus from the train station was easy and cheap, although there is a 10 minute walk from the bus stop – just inside the City wall - to the hotel itself. The location is what made it though. The town square is just outside the door, the old section with cobble streets and shops is a few minutes away; and the walk down to the river (and across it by the bridge) or up the hill to the park and the view can be made by any one of 5 or 6 different routes from the hotel. A great place that we will go back to.

Room Tip: Look to the rooms that overlook the square.
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  • Stayed: May 2012, traveled as a couple
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4  Thank Barry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Avignon Centre Palais des Papes

Address: 1 rue Jean Vilar | GPS: Hotel:Rue Molière / Parking:Parking Palais des Papes, 84000, Avignon, France
Location: France > Provence-Alpes-Cote d'Azur > Vaucluse > Avignon
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#6 Luxury Hotel in Avignon
Price Range: $97 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Avignon Centre Palais des Papes 4*
Number of rooms: 86
Official Description (provided by the hotel):
A privileged location in the heart of the city. The Mercure Avignon Centre Palais des Papes is situated on the Place de l'Horloge square, the vibrant centre of the old city with its theatre and numerous cafes. Close by is the Palais des Papes, or Palace of the Popes, incorporating the International Convention Centre. All in all, this hotel is the ideal place to discover the charms of the city and make the most of your visit to Avignon. ... more   less 
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Also Known As:
Mercure Avignon Cite Des Papes Hotel Avignon
Accor Avignon Cite Des Papes

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