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“One of our favorite stops!”
Review of Hotel Du Musee

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Hotel Du Musee
Ranked #6 of 56 Hotels in Arles
Certificate of Excellence
Houston, Texas, United States
1 review
“One of our favorite stops!”
Reviewed November 19, 2012

My husband, my two teenage children and I stayed in a quad room at Hotel du Musee in August 2012. We were very pleased with the hotel. The courtyards and public rooms are charming and very clean. Our room was large with a huge closet and bathroom. The breakfast was a reasonable value and every afternoon we purchased table wine from the hotel for an absurdly low price and sat in the lovely courtyard relaxing. The location is quiet, the WiFi and AC worked well. The owners printed out tickets for us (for free) that we had purchased online. For 4 persons in a quad room, the price was a great value.

The location of this hotel is ideal, within easy walking distance of all major site and the train station. However, as mentioned by other reviewers, it is approximately 1 km from the train station so if you have a lot of luggage you might want to get a cab. In addition, there are many stairs in the hotel. This was not a problem for us but if you have trouble with stairs ... be forewarned.

Arles was one of our favorite stops on our trip and Hotel du Musee was part of our great experience there.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Diane E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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358 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
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English first
Portland, Oregon
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 24, 2012

We enjoyed this hotel very much. It is in a great location for walking all over the old part of Arles, which we used to great advantage in the short time we had there. It is a little too far from the train station to walk with bags, so we took a cab for the short trip. The hotel itself is clean and nice, with well-appointed rooms, a good breakfast room and a lovely common room. Perhaps the most appealing part is the lovely courtyard. Our room was up some steep stairs, which could be a problem for those with any mobility issues. All in all, a lovely hotel at a reasonable price. We would certainly stay there again.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank DonD223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bozeman, Montana
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 15, 2012

We recently stayed 4 nights at Hotel Du Musee, and found the accommodations to be very nice. Our room looked out on the courtyard, which was a pleasant view. The location of the hotel made it easy to get to. We were travelling by train, so we walked everywhere, and were pleased with the location - plus it is close to several good restaurants. The room was quiet and clean. Would not hesitate to stay here again.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janet and Richa... K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart, Australia
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed October 11, 2012

We had high hopes for the Hotel Du Musee but were disappointed overall. The hotels courtyard is as beautiful as it looks on the website but the rooms are very standard accommodation. Rooms on the upper floors are reached by steep, narrow staircases so those with limited mobility may have difficulty with access. As advised in other reviews, there is an unpleasant smell at times.

The hotel is quite hard to find and situated in a narrow locked street (entry by residents code). Also the hotel advertises that it has secure parking, so if you are driving make sure your carpark is confirmed as there are only 4 parks available for the whole hotel. We also noted that there was only very limited public carparking in proximity to the hotel and most of this was metered.

On the upside, the town of Arles has an interesting history and the hotel is in walking distance to many of the sites.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Stingg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 4, 2012

We stayed at Hotel Du Musee in Arles three nights..21-23 September. This family-owned hotel was great. Public spaces charming. Owners very helpful. Ample daily breakfast in/near an enclosed courtyard. First floor room had a nice courtyard view. Comfortable bed, good linens and nicely updated bath with all the amenities. Location is outstanding and a car really isn't necessary. So, we had them park our wheels in their garage. It disappeared after arrival and reappeared upon checkout! A bit challenging to find as it is on a restricted access pedestrian walkway. Just know that in advance, get the barrier code; punch it in and the barrier drops so you can drive right up to the door. Loved this historic property, the services and location. We would return.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Robert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Napoli
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed October 1, 2012

I've been there this summer. The stay was good, even if rooms were not really comfortable, they were small and not really with a good smell. But, location is very good, breakfast is good and taken in a nice inner courtyard. Hotel is in a historical building, so it looks "warmer" than othe place. In general, it could be advised, except for the rooms, where there is "room" for improvement.

Stayed August 2012, traveled with friends
Helpful?
Thank Seadream1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed September 29, 2012

I must qualify this review by saying that we were so unhappy upon arriving and seeing our room, that we did not stay. The lower level courtyard is very attractive. The stairways and corridors are very dark with light switches that are timed to go off pretty quickly. Our room was very plain without the charm of the lower level of the hotel. As a previous reviewer experienced, our room had a strong sewer smell. We could not be moved because the hotel was booked. The manager insisted that the smell was from the "Mistral" wind which can permeate the town, but we did not experience this smell anywhere else. Also, the rate we were charged was higher than the rates publicly posted at the reception desk. While it is true that we accepted their confirmation at this rate, which included breakfast, we were not informed that breakfast was optional. When we told them we did not want breakfast at the price they were charging, they would not take it off of our charges because it was in our confirmation.
Finally, if you stay at Hotel Du Musee, be aware that it is very difficult to find. The hotel does have parking, but it was full as were nearby parking lots.
In the end, we drove to Avignon where we found a very comfortable room for 3 nights.

  • Stayed September 2012, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank millierover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Du Musee

Property: Hotel Du Musee
Address: 11 rue du grand Prieure, 13200, Arles, France
Location: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Arles
Amenities:
Hotel Style:
#5 Business Hotel in Arles
#7 Romantic Hotel in Arles
#9 Family Hotel in Arles
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Du Musee 2*
Number of rooms: 28
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Also Known As:
Du Musee Hotel
Du Musee Arles

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