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“Rather disappointing”

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Auberge du Mas de la Feniere
Ranked #24 of 56 Hotels in Arles
Cardiff UK
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Rather disappointing”
Reviewed June 1, 2012

We stayed here early May for one night. The young lady who showed us up to our room was very friendly, and the room was fine in a sort of shabby-sheek way. We had a good meal in the restaurant in the evening, but were a little surprised that the lowest price menu was 35 euros. Breakfast was disappointing with totally self service including crockery, glasses etc. Very uninviting.
When we paid the bill (approx 250 euros), the lady who runs the hotel said not a word, not even a thank you. How rude can you get! Needless to say we will not be staying here again.

  • Stayed May 2012, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
3 Thank Tw0retiredtravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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244 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
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English first
Melbourne, Australia
Level Contributor
122 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed May 17, 2012

When you arrive you feel like your arriving at a country mansion. The owners were very helpful in giving us advice on places to visit near by. It had a good area for our children to run around outside and the rooms were of a very reasonable size. The bathroom was excellent with a big full size bath and plenty of hot water. Being on the middle of a farm away from the city of Arles the hotel is very tranquil, with a good restaurant within the hotel, it ticked all the boxes.

  • Stayed March 2012, traveled with family
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Helpful?
1 Thank Brucefil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashland, Oregon
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 27, 2012

We stayed at Auberge du Mas de la Feniere for a week, and had a very comfortable room on the ground floor toward the back. (It was thoughtful of the concierge as my husband is disabled.) It was quiet, clean, the bed was great, with an antique armoir and provencal fabrics on the bed and windows added character. There was a screen on the window, so we didn't have to worry about bugs and kept it open all night, so we never used the aircon.

The food was wonderful. A breakfast buffet was included, and we ate dinner twice sitting outside. There was a variety of prices to choose from, and many dishes were provencal. Arles was close, as was St. Martin-le-Creu. We used the pool a couple of times, and the garden was pleasant to sit it and read. We'd definitely go back.

  • Stayed July 2011, traveled as a couple
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    • Location
    • Sleep Quality
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Helpful?
3 Thank Barbara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 30, 2011

I enjoyed my stay at Mas de la Feniere. Its a very lovely hotel, and a great place to stay while exploring Nimes/Arles. If you enjoy picturesque countryside, this hotel will delight you. We also ate dinner there one night, and although it is a bit pricey, its worth it, the food was really good.

On the downside, our bathroom wasn't spectacularly clean. I am not saying it was dirty at all, just some hairs in the tub and spots here and there. I am not overly picky so it didn't bother me, but I know some people wouldn't be ok with that. But, don't let it deter you from staying here, the staff is nice and I am sure if I had complained, they would have helped me!

  • Stayed December 2011, traveled as a couple
    • Value
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Helpful?
2 Thank poesiela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed November 1, 2011

What an adorable, quaint home-like hotel in the country! Really enjoyed the no-nonsense attitude of the owners/managers. Straight-up and very refreshing! Go! Enjoy!

  • Stayed September 2011, traveled as a couple
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Helpful?
3 Thank CinderOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 7, 2011

It's really surprised us , hiding beside the road and out of noise.
Specially the delicious food there, it's really amazing.

  • Stayed September 2011, traveled as a couple
    • Value
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Helpful?
5 Thank Michelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 14, 2011

We could not have been happier with our stay here. I'm bewildered by some of the comments below (especially the lady whose husband was scolded for being a litterbug). The staff was exceptionally friendly, the hotel is clean and well-managed, the rooms are cozy and comfortable... I can't say enough good things about this place.

We picked it a few weeks before our trip, after finding that the places inside the city were booked, but it was the perfect choice. All our other destinations were in urban settings, so this was a nice little rest from the hectic pace. Ignore the negative reviews (unless you're the kind of person who gets their feathers ruffled because someone's not following you around tending to your every need). Actually, part of the reason we picked it was the manager's, uh, lively responses to negative reviews! We kind of wanted to judge for ourselves, and we'd certainly return.

Note: the free WiFi can be a little iffy for the rooms at the far end of the hotel, but the bar/lounge is a comfy place to settle down with your laptop or tablet.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank jason_c_c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Auberge du Mas de la Feniere

Property: Auberge du Mas de la Feniere
Address: 3037 Route de la Crau | D453 Raphèle les Arles, 13280, Arles, France
Location: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Arles
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Arles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Auberge du Mas de la Feniere 3*
Number of rooms: 25
Official Description (provided by the hotel):
At the gates of Arles to 10 minutes of les baux de Provence, 20 minutes Maussane, Beaucaire, Tarascon, Avignon, St Remy de provence, the Saints Marie of the sea; auberge du Mas de la Feniere enjoys an exceptional situation. Vast expanses of the Camargue to the crests of the Alpilles, between lavenders and olive trees, it is Provence which is offered to you.By the pool, you will discover the joys of "idleness" after having furrowed the area rich in walks, visits and emotions.Whether you choose the soothing shade of mulberry trees or the warm dining room of the restaurant La Feniere will you discover Provencal and Mediterranean cuisine made from fresh and local. The Camargue music and culture is at the heart of the mas de la feniere auberge, van gogh, spinazola. Most recently Bob SNIDER Artiste peintre American posed his easel at the mas de la feniere auberge ... more   less 
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Also Known As:
Auberge Du Mas De La Feniere Hotel Arles

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