We were able to easily find this hotel with Google maps. It is behind the Tourist Information Center and well located, close to the old town. We arrived about 11:30am and were told to come back at 3pm for check in. It was a Sunday and we noticed a couple tour buses out front so thought it was reasonable request. We were lucky to be put in the new section. The room was beautiful, spacious and the beds were comfortable. The woman at check in was efficient but not too friendly. The elevator was very slow, as mentioned in another review. The internet worked well. Shortly after we checked in, I noticed a moldy smell in the bath area. I liked the room so decided to keep the door closed when not in use. That worked well. The walls are a little thin and we could hear noises from other rooms. Upon checkout, we asked for directions out of town. The woman was not very helpful. We also needed help in making a collect call and when she couldn't get it to go through, she said we had the "wrong number", even though it was the number printed on the credit card. Because of those negatives, we would not consider returning to this hotel. Personnel really make a difference and when someone doesn't want to do any more than the minimum, your business doesn't feel valued.
- Official Description (provided by the hotel):
- The Best Western Hotel Atrium *** is located in Arles city centre. The hotel was built in 1987 around a traditional 19th century Arles residence. The hotel has now been fully renovated to provide a comfortable, modern, attractive and high-tech environment. The communal areas and rooms all offer free unlimited WiFi access for both hotel and restaurant guests. The hotel's 90 rooms are spread over four floors, offering accommodation for 1 to 4 guests each. The hotel's restaurant is situated beneath the vast glass roof, and is bathed in Provencal sunlight, offering traditional southern French dishes prepared by our very own chef. The Piano Lounge Bar is a great place to unwind, with a flat-screen TV, a free snooker table and a range of books. If you're looking for total relaxation, then head to the pool with its own patio and unspoilt view of Arles. The hotel also has five meeting rooms, each able to accommodate 5 to 180 people, with their own private car park. ... more less
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- Also Known As:
- Best Western Atrium Arles Hotel Arles
- Hotel Atrium
- Best Western Arles
- Arles Best Western